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The Residence Hotel

07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Residence Hotel
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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
stoke on trent
Reviewed 31 July 2016 via mobile

Horrible place to stop very small rooms dirty conditions no clean towels given out daily no communication from staff didn't offer breakfast or gave us times to and from.. Wifi yes it's free but you got ask for the code... Would I stop again... I'd sleep on the streets first....

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4Thank martincarnahan
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We always give fresh clean towels when requested, guests only need to ask if they want towels changing. Some guests book room only and some book B&B, if these guests had booked breakfast then we would have told them what times breakfast is served. We also have a notice on the Breakfast room door with the times on. Yes we...

Preston Lancs
Reviewed 31 July 2016 via mobile

Great welcome and service , bar prices good value , breakfast lovely ,some people too fussy you come to Blackpool to go out and need a friendly place to sleep defo recommend will be back , bed so comfy would love to stay for longer great location too near center

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Thank LissacPrestonLancs
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

Thank you for your review, we look forward to seeing you again soon.

Manchester, England, United Kingdom
Reviewed 26 July 2016 via mobile

Stayed at the residence hotel in blackpool £50 for one night rooms small scruffy and stains on the bed sheets got up for breakfast what had been booked and the owner said no breakfast it wasn't booked so had go elsewhere room to small my feet were up the wall my friends in the sink no tea making facilities and...

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5Thank Craig C
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

All our bedding is professionally cleaned by an outside laundry company after each guest vacates. These guests booked through booking.com and booked for Bed only and not Bed & Breakfast, as clearly stated on the booking form. Did offer to provide breakfast for an extra charge but the guests declined. Tea, coffee, sugar and milk are provided in every room,...

w
Reviewed 24 June 2016 via mobile

Solo due to family being somewhere else fully booked. There were cobwebs on the wall, the shower room wasn't the best and the towels were marked. Breakfast was shared with a car roof and kitchen equipment so I went to family staying somewhere else. Staff invisible and no bar

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2Thank Rachel M
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We are sorry the towels were marked, and we have taken this up with our laundry company. We did have some kitchen equipment in the dining room as we had just had our kitchen refitted and were in the process of putting things back. Staff are on site and are almost always available, and we do have a bar which...

Skelmersdale, United Kingdom
Reviewed 30 April 2016 via mobile

This is one to avoid I'm afraid. Looks great from the outside but when you get in you come crashing down to earth. We were only there one night, (thank god), and that was enough. It smelled of damp, the room we was given for me and my friend was a tiny box room with 2 single beds basically touching...

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6Thank Lee P
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

It is a pity guests cannot be truthful when making reviews. All are rooms are professionally cleaned after every guest vacates. All our TV's work and we don't have water coming down from any wires. We ALWAYS have HOT WATER. NO COMPLAINTS were received from these guests during there stay. Some guests were asked to be quiet when they were...

Hereford, United Kingdom
Reviewed 28 March 2016

where do I start, my hubby booked this on-line whilst I was at work, came home and looked on the reviews,wasnt impressed with them so promptly phoned the hotel and I was assured that if I gave them a chance and used them when we come to blackpool we would have an amazing time. I raised my concerns about the...

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4Thank debbie o
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

2 nights were booked for the easter weekend, and the guest rang me a few days before arriving to ask for an upgraded room. We did not have one available and I told the guest he was having a room which had been refurbished with a new bed and furniture, but it was a small room. He then asked me...

Reviewed 20 January 2016 via mobile

Hey residence hotel lets stay there..... The smell is amazing in your clothes and your hair..... I wasn't informed I was sharing a room..... Infested with all sorts god the place has never seen a broom.... Breakfast was offered but had to say no... Packed up my case it was time to go...I don't ever judge and give benefit of...

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6Thank lewrfc
Reviewed 2 January 2016 via mobile

Well what can I say apart from never again!!!! Gave it a rating of 1 terrible only because you can't give it a zero Appalling.... Totally duped by the photos on Web page must be using somebody else's as our room certainly wasn't the rooms on the page...We understand that you don't expect much in Blackpool, but have never ever...

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5Thank Amanda P
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We are sorry that you did not enjoy your stay, but also disappointed that no complaints were made during your stay. The room was cold and when reported, a faulty valve on the radiator was repaired and the room radiator went very warm within a few minutes. We do provide mugs or cups in each room. We do no longer...

Reviewed 2 January 2016 via mobile

Didn't expect the hilton but clean would be nice. Cannot begin to tell you about the dirty, mouldy, smelly, creepy crawly infested rooms and the lack of care, cleaning, maintenance and customer service. Gaffer tape has been used to repair everything from holes in the carpet to the smashed fire door on the first floor. I was beginning to think...

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Helpful?
4Thank Clare L
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

No complaints were received during this guests stay. There has been some tape used in a very small area over a carpet tear in order to stop any guests tripping up as a health and safety measure. No fire doors are broken and tape is not on any doors in the building. The rooms are cleaned after every guest has...

Birmingham
Reviewed 2 January 2016

This hotel should be closed down. Its dirty, its held together with gaffa tape. The rooms were small and cramped. Don't think that they have ever vaccumed the carpets. The shower curtain was mouldy and the cubicle was cracked with holes and mould. The toilet was filthy The bedding was stained and when i pulled back the duvet there were...

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4Thank Milner10
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

No complaints were made by these guests during there stay. All rooms are thoroughly cleaned after every guest vacates and our laundry is professionally cleaned. I am sure things were not crawling in the bed as I am sure this would have been reported - if I had been the guest I would have reported it! We do not have...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about The Residence Hotel

Address: 99-101 Hornby Road, Blackpool FY1 4QP, England
Region: United Kingdom > England > Lancashire > Blackpool
Price Range: ₹ 2,449 - ₹ 6,509 (Based on Average Rates for a Standard Room)
Number of rooms: 42
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Questions & Answers

Here's what travellers have asked, with answers from The Residence Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms can possibly good”
richardpI4401IK, 6 Nov 2016 | Read review
“go elsewhere”
2johnnym, 1 Nov 2016 | Read review
“There are a lot of stairs”
philbU881IL, 4 Aug 2016 | Read review
“Go somewhere else”
Milner10, 2 Jan 2016 | Read review
“No not stay”
57angelak, 26 Jul 2015 | Read review
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Prices are for 1 room, 2 adults
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