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The Imperial Hotel

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The Imperial Hotel
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2,944 Reviews from our TripAdvisor Community

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Showing 2,934: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

Stunning building from the outside and reception area. Sadly that's where the compliments end...the room was so tired and dated, cracked and rusty sink, lumpy and squeaky bed, mouldy windows and wardrobe. This place really need some tlc

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Helpful?
1Thank cenright
Swindon, United Kingdom
Reviewed 2 days ago NEW

Nice to stay in blackpool by the promenade with the family. By the beach Hopel , free parking AND VERY FRIENDLY STAFF , ARE THERE TO HELP AND GUIDE U ALL THE TIME .Pleasure beach and exploring blackpool. The water sport center blackpool tower.

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Thank smithm900
Reviewed 3 days ago NEWvia mobile

Arrived during what appeared to be international pool week. People with cues everywhere 😃... Well the Hotel coped more than adequately; the pool players had their fun, and we could still relax in a 'quiet bar' set aside for the purpose. Breakfast was approached with a degree of trepidation, with imaginary thoughts of long queues for the self service buffet,...

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Thank Martin L
High Wycombe
Reviewed 4 days ago NEWvia mobile

Having stayed at the Imperial before, we were looking forward to our latest two night visit. The hotel has a genuinely grand feel to it, and has a commanding sea facing position on the North Shore part of Blackpool. Though parking can be a challenge, we found a space whenever we needed it. Be aware that the hotel currently charges...

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1Thank turnpike_bob
Bury, United Kingdom
Reviewed 6 days ago NEW

Where do I begin? The food is appalling and over priced. The place is like an oven in summer and the Arctic in winter. The wifi is mostly inaccessible in the rooms and patchy at best downstairs. It has an old style, English aristocracy appearance which is appealing and the only reason it was worth any stars at all

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3Thank Cheathater
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Cheathater, thanks so much for taking the time to leave your posting. I'm so sorry you found the hotel cold during your visit. I do hope you mentioned it to the team so that we sort this out for you. I take on board your comments regarding the wifi and will speak with my IT team about this to...

Heaven
Reviewed 1 week ago

The reception and other staff were friendly and helpful. The room on 3rd floor was very tired and dated - looking suspiciously unclean. Very old and odd bathroom shape. My biggest issue - door and wall are super thin. Every time someone walked passed I was woken up or someone shut their door, my door also banged. I cancelled my...

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Helpful?
1Thank AnjaliHeaven
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear AnjaliHeaven, thank you for taking the time to post your comments for me, I do appreciate it. I'm so sorry to learn that you were kept awake at night and I will try to investigate which room you occupied. I agree wholeheartedly with some of the maintenance within the Imperial. I don't know whether you noticed but we have...

Birmingham, United Kingdom
Reviewed 1 week ago

excellent hotel and facilities wonderful staff ,excellent atmosphere, excellent room service and well mannered, very helpful lovely food ,very quick if there was a slight problem the do it straight away excellent all round.

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Helpful?
Thank dawn l
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Dawn, I'm delighted you had such a great time at the Imperial. I'll make sure the team get to see your lovely comments and hope we get to meet next time you're visiting. Thank you for making our day! Best wishes, Alison

Manchester
Reviewed 1 week ago

I had stayed at this hotel several years ago and decided last November to visit again. The public areas and rooms of the hotel were elegant if a little jaded the staff were pleasant and the food was reasonably good. However the single room I occupied was dingy, with no central heating working. I complained as it was very cold...

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Helpful?
2Thank Gerry C
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Gerry, thanks for taking the time to write your review. I'm so embarrassed to learn we did not respond to your request to have the light bulbs replaced. This is part of the housekeeping teams daily check and it really should not need you to comment, let alone remind us that it needs doing. Although I wont be able...

Liverpool
Reviewed 1 week ago via mobile

I stayed here for 2 nights over the weekend whilst at an event. I'm not a fan of Blackpool and always found it to be horrendous but due to attending an event here I stayed over. Pleasantly surprised at the stay and didn't have any problems with the hotel at all. It was warm and clean and comfy in the...

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1Thank Joanne e
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Joanne, thank you for your review on your recent stay, I do appreciate it. I'm so pleased you had such a lovely time and hope that event was a fun one! It's a shame you're not a Blackpool fan, the town is changing by the minute and a lot of money has been spent enhancing our guest experience. Watch...

Reviewed 1 week ago via mobile

It was not the worst hotel but not sure I would go again. The rooms are very dated bed was comfy tho but bathroom had tiles coming away. Fire alarm test was very annoying after it's tenth time. Spa was very disappointing steam room was closed but looked very grubby sauna was good but in changing room so could not...

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Helpful?
1Thank Selina G
Alison G, General Manager at The Imperial Hotel, responded to this review

Dear Selina, thanks so much for taking the time to review your recent stay. I'm pleased that you enjoyed yourselves but appreciate there were some areas a little disappointing. The steam room has actually been removed over the last week ready for replacement which is why it was closed, and I suspect you could see workmen and possibly some small...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The four-star Imperial Hotel Blackpool dominates the North Promenade and was one of the first hotels the Victorians built in the new seaside resort of Blackpool.Everything Blackpool has to offer is right on your doorstep and it’s a great base for exploring the surrounding region. Venture out to discover unspoilt beaches on the Fylde Coast and Cumbria’s picturesque lakes and mountains.This stunning Victorian Blackpool hotel boasts 180 modern bedrooms, 9 of which are stunning suites with sea views, it also has an indoor pool and the No.10 bar, which has served drinks to many British Prime Ministers. ... more   less 

Additional Information about The Imperial Hotel

Address: North Promenade, Blackpool FY1 2HB, England
Region: United Kingdom > England > Lancashire > Blackpool
Price Range: ₹ 3,752 - ₹ 10,757 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Imperial Hotel Blackpool
Barcelo Blackpool
Hotel Style:
#2 Spa Hotel in Blackpool
#4 Luxury Hotel in Blackpool
#16 On the Beach Hotel in Blackpool
#20 Family Hotel in Blackpool
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Questions & Answers

Here's what travellers have asked, with answers from The Imperial Hotel staff and other travellers.
63 questions
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over a year ago
Great Yarmouth, United Kingdom
3 months ago
Warrington, United Kingdom
Burnley, United Kingdom

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Questions? Get answers from The Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for family with 3/4 kids below 15 yrs”
 of 5 bubbles smithm900, 19 Feb 2017 | Read review
“Go to the B&B's on the road parallel. Better value and the food is superior.”
 of 5 bubbles Cheathater, 15 Feb 2017 | Read review
“room with seaview”
 of 5 bubbles 481dawnl, 14 Feb 2017 | Read review
“Insist on being shown your room before you begin to settle in your allotted one. Once in it is not easy to change rooms”
 of 5 bubbles onikando33, 13 Feb 2017 | Read review
“check room before paying”
 of 5 bubbles 1tonyhewitt, 6 Feb 2017 | Read review
5 of 5