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North Lakes Hotel & Spa

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900 Reviews from our TripAdvisor Community

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There are newer reviews for North Lakes Hotel & Spa
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Showing 895: English reviews
Reviewed 3 weeks ago via mobile

Booked here for a business conference, great price, great location!! Does what it says on the tin. Management came over to welcome us (Stephen) even concerned in the bad weather and reserved us the chance to stay incase it got to bad to drive, a very nice personal touch!!! We had everything we needed and more, loved the coffee area...

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Helpful?
Thank Robin H
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

You are more than welcome, and we look forward to your next visit. Kind regards

Carlisle, United Kingdom
Reviewed 4 weeks ago via mobile

Had a great stay again for our anniversary . Had a refurbished standard room which was clean , modern and comfortable . All of the staff at this hotel are very friendly and the service in the restaurant was especially good . Food was excellent , spa facilities are great even though it was very busy . Don't be put...

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Helpful?
Thank 12lyndseyc
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Glad we helped you enjoy your special occasion. Hope to see you again soon. Kind regards

Glasgow
Reviewed 4 weeks ago

Booked an autumn break and upgraded to a signature room - it was well worth it. The hotel rooms have all been upgraded since we were last here and so have the staff/service levels. Rooms are finish to a high standard, well kitted out - great coffee machine, comfy beds, lovely bathroom and Espa toiletries. Space for storage would be...

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Helpful?
1Thank Mark L
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

What a super review, thank you. Glad you enjoyed your stay. Hope to see you again soon. Kind regards

Reviewed 4 weeks ago via mobile

We have just got home this afternoon from an overnight stay and we have to say that it was amazing! Rooms there are clean and comfy, i fall in love with the pillows , the pool it was really amazing. All the staff really friendly. Food it was really good, we have a nice breakfast.George and Razvan they was friendly...

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Helpful?
Thank Navrapescu G
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for the super feedback, glad you enjoyed it. Kind regards

Glasgow, United Kingdom
Reviewed 4 weeks ago

Used to go here often and always enjoyed it. Took my mother here last weekend for her birthday and it was as good as ever. Better because the room had been refurbished, Reception staff very friendly and efficient. The food in the restaurant was a very high standard. The restaurant staff, most of whom were East European were excellent. It...

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Helpful?
Thank William A
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

So glad you enjoyed your return visit, and hope to see you again soon. Kind regards

Launceston, United Kingdom
Reviewed 4 weeks ago

When we arrived we both thought it looks like a hospital (from outside) but after parking up it's much better inside. Warm receptionist (chatty) and room surprisingly modern in decoration. Real milk in the fridge was a nice touch as well. Went down to explore and to use the free pint voucher (thank you) but a bit shocked at the...

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Helpful?
4Thank CornishJanner
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for the super comments, especially about the team and food quality. Let's hope to welcome you back in the not too distant future. Kind regards

Cork, Ireland
Reviewed 4 weeks ago

Travelled with our 2 year old for a 2 night stay. Stayed in a family room. Customer service outstanding; genuinely friendly and welcoming staff on the desk, in the restaurant, attending the rooms and in the spa. Lovely little touches in the room, coffee maker, local toffee, fresh milk in the fridge. Highly recommend the food, we had buffet breakfast,...

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Helpful?
Thank stephanie035
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for the review, and we look forward to your next visit. Kind regards

Blighty
Reviewed 5 weeks ago

Stayed here for one night as a stopover after a long weekend in Scotland, the room was booked on reward points, as I stay in the Bristol hotels frequently for work, and was a family room so this may have some bearing on our experience. Knowing how much the normal rates are it was very reasonable although didn't include breakfast....

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4Thank BlimeyNeedSleep
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Thanks for the comprehensive review, you will be pleased to note that the family rooms are next in line for refurbishment, commencing January 2017. Hope to see you then Kind regards

Glasgow, United Kingdom
Reviewed 5 weeks ago via mobile

Stay here regularly through work and I'm never disappointed. Can't flaw the staff or the rooms in any way. It's always cosy at the bar and in the restaurant too. Will happily stay here again whenever I'm in the area.

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Thank Pedropete8
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

And we look forward to welcoming you back, thank you. Kind regards

Reviewed 5 weeks ago

We usually stop at Teabay when we're driving to Scotland but this time they were fully booked so we picked this Hotel as a last minute fix. It was great. The family room was a generous size, everything was spotless and the price was very reasonable. However none of these things were what lifted this from a four star to...

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Helpful?
Thank Mac I
Antony_Penny, General Manager at North Lakes Hotel & Spa, responded to this review

Fabulous comments, thank you so much. Hope to see you again soon. Kind regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The traditional hunting lodge style of the North Lakes Hotel & Spa, Penrith reflects the rugged beauty of the Lake District. Local stone, natural wood and open log fires create a genuine 'away from it all' environment in this exclusive 4 star resort hotel. ... more   less 

Additional Information about North Lakes Hotel & Spa

Address: Ullswater Road, Penrith CA11 8QT, England
Region: United Kingdom > England > Cumbria > Lake District > Penrith
Price Range: ₹ 8,854 - ₹ 13,622 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — North Lakes Hotel & Spa 4*
Number of rooms: 84
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Also Known As:
North Lakes Hotel And Spa
North Lakes Penrith
North Lakes Hotel & Spa Penrith, Lake District
Hotel Style:
#1 Luxury Hotel in Penrith
#3 Family Hotel in Penrith
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Questions & Answers

Here's what travellers have asked, with answers from North Lakes Hotel & Spa staff and other travellers.
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Questions? Get answers from North Lakes Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room not facing car park.”
 of 5 bubbles B0nnie1969, 6 Dec 2016 | Read review
“Ask for a refurbished room.”
 of 5 bubbles nasdeb, 20 Nov 2016 | Read review
“I think an upgrade is worth it!”
 of 5 bubbles MarkL832, 8 Nov 2016 | Read review
“We went for a Spa day so not sure about the rooms, but if the rest of the place is anything to go by it is just gorgeous”
 of 5 bubbles Gail197301, 18 Oct 2016 | Read review
“Ask not to be on the ground floor so that you are happy having the window open”
 of 5 bubbles MarkB20132013, 14 Oct 2016 | Read review
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