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The property we were given was clean and tidy. The location was good and walking into town was pleasant. The staff were friendly and very helpful and always available to assist. There are one or two small issues with a couple of lights flickering on...More
Sadly, we only stayed here for one night on our way north. The accommodation was very clean and comfortable, complete with a small but well thought out kitchen. There is a main room downstairs and two other rooms upstairs. (A clever decorating touch on the...More
Stayed overnight with some friends in Snug 1. What a lovely wee apartment! It is, as the title suggests, snug! The kitchen and living room also feature bunk beds...but I, a middle aged lady (!), managed the top bunk easily. And very comfy it was,...More
15 of us stayed for 1 night for a hen do. I stayed at the Stables (some friends had a couple of snugs which looked fab) which was lovely. Comfy beds and had everything we needed. All cutlery in the kitchenette and some basic toiletries...More
We stayed in the Snug. This looks incredible, with exposed beams, flat screen TV on the eaves, stand- alone bath with fountain-like taps, and huge bunks. Although the bed was very comfortable, there were numerous problems. The walls were so thin to the neighbouring apartment,...More
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Free High Speed Internet ( WiFi )
Things to do
US$ 107 - US$ 204 (Based on Average Rates for a Standard Room)
Number of rooms
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Castle Green Hotel in Kendal, BW Premier Collection
1.03 km away
The Moon Highgate
1.05 km away
.01 km away
1.21 km away
.58 km away
1.37 km away
Brewery Arts Centre
1.07 km away
Museum of Lakeland Life & Industry
.94 km away
The Quaker Tapestry Exhibition Centre
1.58 km away
Questions & AnswersAsk a question
I have read someone else's review about the so called email informing your booking guests about the Oven not working.
Bit of a coincidence that I was told exactly the same thing! As I also had no email stating this upon booking your accommodation
. Also that they had no hot water either.!
Seriously you need to sort your snugs accommodation out. It is not fair the price you are charging for such an untold lack of quoted facilities
I read you gave a partial refund to the customer...I think I should of made my voice more heard when I complained, and got a deduction on the price too instead od being fobbed off with a toaster to borrow whist staying the 2 nights.
Sort it out management!. These things could be easily rectified and fixed with the money you charge for your accommodation. You would then have happy customers in the snugs giving good reviews instead of complaints.
23 February 2017|
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Response from Sk1992SK | Reviewed this property |
Ironically the ovens not working has now been added to their online website! I think you should've got a refund, although a refund still doesn't compensate when you've driven over 4 hrs for a trip and when being over tired... More
Ironically the ovens not working has now been added to their online website! I think you should've got a refund, although a refund still doesn't compensate when you've driven over 4 hrs for a trip and when being over tired you then have to wait for a new room. I found the male manager very intimidating also. The place is so beautiful shame the facilities ruin it!
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"Away from the main building is quiet and peaceful."