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Riverside Hotel

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#4 of 15 Hotels in Kendal
Certificate of Excellence
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1 room 2 adults 0 children
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Riverside Hotel
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979 Reviews from our TripAdvisor Community

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Showing 969: English reviews
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Leeds, United Kingdom
Reviewed 4 days ago NEW

Hotel rooms very comfortable with tea/coffee & biscuits, hairdryer, iron & ironing board, flat screen TV & safety deposit box provided. Free Wifi in rooms. Our room overlooked the river. The hotel has a bar, bistro and restaurant and are reasonably priced. Buffet style breakfast is included in your stay. Staff very friendly. This hotel also has a spa with...

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Helpful?
Thank Jackie P
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for taking the time to review your stay, it means a lot to us, as do all of your lovely comments about the hotel. We certainly hope that the next time you are looking for a relaxing break in the Lakes that we will see you again. Thank you.

Reviewed 5 days ago NEWvia mobile

We stayed with our two kids recently. Additional bed was provided to us with no extra cost which is very nice of them. The location is excellent with the town centre very close by and we had the river views. It has pool with separate kids area, wife enjoyed the spa facilities. Good variety in the breakfast and the staff...

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Helpful?
Thank Hrushikesh D
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for your visit and wonderful, 5 star rating. We couldn't be happier that you had such a lovely stay and we appreciate all of your lovely comments about our staff, location and food. We certainly hope to welcome you back in the future. Thank you.

Reviewed 1 week ago via mobile

We have just completed a 2 night stay at this hotel with our 14 week old puppy and the staff could not have been more helpful and friendly making our stay very comfortable and enjoyable. Will definitely recommend to anyone visiting the area with a dog. We stayed in room 101 which overlooked the river and was close to reception...

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1Thank Greg R
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Lovely to welcome you and your 4-legged friend to the hotel. Thanks for taking the time to post your review and rating your stay at 5 stars; both very important to us! We do hope to welcome you back again. Thank you.

Berkshire
Reviewed 1 week ago via mobile

Really lovely place to be, far enough to be away from the town but close enough to walk for town restaurants... Jen, Gemma and Sandor are the prefect people to be hosting this place, they have been polite even in the face of rudeness, anger and ridicule. What a great bunch of people.

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Helpful?
1Thank Matt A
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for your nice review and 5 star rating. We're delighted to read your lovely comments and that you had such a nice stay. Our staff, particularly those mentioned by name, really appreciate your comments as well. We all hope to welcome you back again. Thank you.

London, United Kingdom
Reviewed 1 week ago

My wife and I first stayed here about 15 years ago on another short break, and this time we returned with our 8 year old daughter. I'd describe the hotel as "good", but our break overall was excellent, so happy to give them 4 stars for contributing to the experience. The staff were all very friendly and when we reported...

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Helpful?
Thank Bainesy66
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for visiting us again after 15 years! I'm delighted to read you had such a nice stay, especially your comments about our staff. We hope you don't wait another 15 years to stay again! Thank you.

Wallasey, United Kingdom
Reviewed 1 week ago

Booked at the last minute for a few days away. we did arrive early asked if the room was ready was told no but no suggestion when it might be so we parked up and went for a walk round. Location is good and Kendal itself is in a great place for you to get out and about the Lakes....

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Helpful?
Thank nickysteel
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for staying and posting your, overall, nice review. I'm sorry that the few issues you mentioned kept it from being a 5 star stay. We will certainly look to improve on the back of them. I'm delighted that you enjoyed our location and accommodation and do hope to welcome you back again. Thank you.

Crediton, United Kingdom
Reviewed 1 week ago via mobile

Was in the area visiting friends for three days. This turned out to be perfect. Clean, comfortable, spacious room. Was able to watch the river go by. Buffet breakfast choice very good, the sausages even had flavour!! Free car parking and well placed for anywhere in the town.

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Helpful?
Thank Solonow
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for visiting and posting your delightful, 5 star review. We couldn't be happier that you enjoyed your stay so much and hope to welcome you back again in the future. Many thanks.

United Kingdom
Reviewed 1 week ago via mobile

The location of this hotel is perfect if you are travelling around the lakes and wanting to explore Kendal. The hotel itself is good, staff weren't particularly friendly. The hotel pool is very small and there were swimming lessons going on so not much chance to swim. Breakfast was ok, a good selection, the hot food wasn't piping hot. The...

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Helpful?
Thank danitheman2016
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for posting your review of your stay with us. I'm very surprised to read your comments about our staff and I'll be sure to check in with everyone to make sure that everything is ok and to remind them what is expected of them. I appreciate all of your feedback about your stay and we will look to improve...

Rushden, United Kingdom
Reviewed 2 weeks ago

Stayed for 3 nights and on checking in we found we had been given the kendal Suite, excellent. No problems with room but it is right over the bridge and pavements so you doget soem street noise. Good view of river and castle. No hooks in the room to hang coats or dressing gowns. Room was spacious and clean. On...

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Helpful?
Thank Robert W
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for your stay and review. We appreciate all of your comments on what you liked and what you feel can be improved as well. We hope if you were to stay again we can earn that fifth star. Thank you.

Gainsborough, United Kingdom
Reviewed 3 weeks ago via mobile

Thoroughly enjoyed the stay. Stayed in a suite, excellent room. Restaurant food was excellent although came out very quickly. Great location overlooking the river, staff very friendly and helpful. Would definitely stay again.

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Helpful?
Thank Hamiltons1711
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Many thanks for your stay and lovely review. I couldn't be happier to read your comments about the accommodation, location and our superstar staff. Thanks for saying you would stay again, we hope you do! Thank you.

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 56 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more   less 

Additional Information about Riverside Hotel

Address: Stramongate Bridge | Beezon Road, Kendal LA9 6FS, England
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range: ₹ 7,643 - ₹ 12,566 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Riverside Hotel Kendal, Lake District
Hotel Style:
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
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Questions & Answers

Here's what travellers have asked, with answers from Riverside Hotel staff and other travellers.
17 questions
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Questions? Get answers from Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor for better views.”
jackiep659, 20 Apr 2017 | Read review
“Ask for a room in the new part of the building”
ssbaby, 14 Feb 2017 | Read review
“Quiet rooms are opposite the river but the rooms also on the front side of the hotel are quiet.”
paulcJ4310PR, 9 Feb 2017 | Read review
“Ask for riverside room. 004 is right on the water”
Gael01, 16 Jan 2017 | Read review
“A view of the river”
2349Mel, 2 Jan 2017 | Read review
5 of 5