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Stonecross Manor Hotel

12/07/2017 13/07/2017
1 room 2 adults 0 children
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659 Reviews from our TripAdvisor Community

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Showing 658: English reviews
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Reviewed 1 week ago via mobile

After reading some bad reviews on here, we to the chance on this hotel, and im pleased we did. Brilliant value for money. Excellent breakfast and friendly staff. Just a short walk into town. Room was spot on for the price.

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Thank thesmiths001
Reviewed 1 week ago via mobile

Arrived for a one nights stay on Tuesday with my partner.We stayed in room 109 the bedroom was nothing flash but clean and bright however the walls were very thin which meant we could hear every word spoken by people next door. The white towels we had were stained orange unsure what the stain was. The lady on the desk...

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Helpful?
Thank nm1992
StonecrossOffice, Reception at Stonecross Manor Hotel, responded to this review

Hello nm1992, Thank you for your feedback in relation to our clean and bright rooms at Stonecross Manor Hotel. We are sorry to hear that a member did not respond in the usual friendly Stonecross manner, please be advised your comments will be passed on and used for training purposes. From the team at Stonecross Manor Hotel

Reviewed 1 week ago

Very friendly staff, the hotel itself is a little tired and it looks like they're slowly renovating sections of it, just not the bits I saw. Food was ok and the bar area functional, again staff were very friendly. It would make a great location for a re-make of Faulty Towers!

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Thank Zachary W
StonecrossOffice, Receptionist at Stonecross Manor Hotel, responded to this review

Hello Zachary, Thank you for your positive feedback of our friendly staff. The hotel is currently undergoing refurbishment and the three function rooms have already been completed. We hope you will coming back and visit us again. From the team at Stonecross Manor Hotel.

Castlederg, United Kingdom
Reviewed 3 weeks ago

I stayed here for 3 nights in early May. The accomodation is very good, with excellent facilities. It was very clean and tidy and the staff were all excellent. It was evident that there was "sonething" happening and those who travel a lot would note the same. It turns out the hotel is under new ownership and I had the...

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Thank MrM089
StonecrossOffice, Receptionist at Stonecross Manor Hotel, responded to this review

Hello MrM089, Thank you for your positive feedback in relation to our clean and tidy hotel. We are always happy to hear we have made a good impression. You are quite right something is happening at our hotel. The refurbishment of our function rooms is almost completed and the stage will begin soon. Exciting times ahead! From the team at...

Yorkshire
Reviewed 3 weeks ago

We stayed here last week on a Groupon deal we had had bought for Xmas and we paid for the extra night. We had a lovely time with very friendly and helpful staff. Everyone was very cheerful . Yes it looks a bit tired but its getting a makeover which has already got under way. I just hope they don't...

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Helpful?
Thank madmol
StonecrossOffice, Receptionist at Stonecross Manor Hotel, responded to this review

Hello Madmol, Thank you for your positive feedback about room 207 and the lovely meal you had in our restaurant. We hope welcome you back again soon. From the team at Stonecross Manor Hotel

Leeds, United Kingdom
Reviewed 3 weeks ago via mobile

Very friendly staff throughout - we were informed a new manager has just taken over and there are plans in place for the hotel to be refurbished by the summer. There was an issue with our booking, which they quickly corrected and compensated for. Rooms are clean but nothing special - could do with updating. The spa has been very...

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Helpful?
Thank Bex1204
StonecrossOffice, Receptionist at Stonecross Manor Hotel, responded to this review

Hello Bex1204, Thank you for such a wonderful review. We are working really hard to ensure all guests experience Stonecross Manor Hotel receive customer service at it's best. All feedback is welcome so we can continue to impress our wonderful guests. Hope to see you again soon, From the team at Stonecross Manor Hotel

Reviewed 4 weeks ago

Parked car in car park which was full of disguarded furniture and not a very good first impression, however the reception area was quite pleasant, we were booked in quite efficiently and given our room key. The room was ok clean enough but nothing special. The bathroom was not very clean and was desperately in need of renovation, did not...

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Thank Brancepeth3
StonecrossOffice, Receptionist at Stonecross Manor Hotel, responded to this review

Hello Brancepet3 Thank you for your comments regarding the excellent customer service from our restaurant and kitchen employees at Stonecross Manor Hotel. I am happy to inform you that we are currently in the process of having a full refurbishment, although we are taking necessary action to reduce disruption to guests some works unfortunately can be seen at the back...

Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

Hotel on edge of Kendal just in process of being updated which will make it more brilliant but what a lovely stay in the meantime, very clean, friendly staff, great food and a lovely mini spa thank you team Stonecross

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Thank enty1972
StonecrossOffice, Receptionist at Stonecross Manor Hotel, responded to this review

Hello enty1972 We are so pleased that you had such a wonderful stay with us at Stonecross Manor Hotel. Please come back and visit us once the refurbishment has been completed. Exciting times ahead! From the team at Stonecross Manor Hotel

Wigan, United Kingdom
Reviewed 21 April 2017

this Hotel , although well located for Kendal is need of some T L C . it has good swimming facilities but not much else going for it . The bar is poorly stocked and so on the second night we went to the local public hous some 5 minutes walk away . The rooms and furniture were showing signs...

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1Thank mal811
StonecrossOffice, Receptionist at Stonecross Manor Hotel, responded to this review

Hello mal811 Thank you for your comments, we have recently changed hands at Stonecross Manor Hotel. All issues raised will be addressed in the immediate future. Please do come and give us a second look once the refurbishment has been completed as the changes currently being implemented promise to be special. From the team at Stonecross Manor Hotel

Reviewed 20 April 2017

We stayed at Stonecross on a Groupon deal and booked an additional night at the reduced rate of £70. The hotel is quite dated but plans are in place for a 'face lift' which is much needed. Staff were extremely friendly throughout from the welcome on reception to the service at the bar and in the restaurant. We arrived a...

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2Thank SarahC2209
StonecrossOffice, Receptionist at Stonecross Manor Hotel, responded to this review

Hello SarahC2209 Thank you for your positive review. We are very excited about our new facelift as the whole hotel is undergoing a full refurbishment which will address all issues raised above. We will pass your feedback on to the chef, however, we note that, on the whole, you had a very positive experience in our restaurant. We hope you...

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12/07/2017 13/07/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
On the fringe of Kendal with ample FREE parking, easy access from M6 junction 36 and A591. All 30 rooms have en suite bath & shower and have been decorated to a high standard, some boast elaborate 4-poster beds. Established in 1857 as an orphanage Stonecross Manor Hotel has since been extensively modernised and converted into the fine hotel that it is today. Close to the Lake District and Yorkshire Dales National Parks and is also an ideal stop off point when travelling to and from Scotland. Catherines Restaurant and the Westmorland Bar offer an ambience of relaxation coupled with quality Cumbrian and regional cuisine and a wine list to please all tastes. The Newly refurbished heated-indoor pool and poolside Spa with Steam Room and massage jets is now open to guests and members. Stonecross Manor Hotel is also a perfect Wedding venue, with function rooms to suit small or large receptions, both formal and informal while the Civil Ceremony Licence ensures your special day can be enjoyed all in one place. Conference and banquet facilities are also available offering a light and airy environment for your seminar or dinner with quality equipment and extensive menus to cater for all. ... more   less 

Additional Information about Stonecross Manor Hotel

Address: 84 Milnthorpe Road, Kendal LA9 5HP, England
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range: ₹ 5,781 - ₹ 11,059 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Stonecross Manor Hotel 3*
Number of rooms: 30
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Also Known As:
Stonecross Manor Kendal
Hotel Stonecross Manor
Stonecross Manor Hotel Kendal, Lake District
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Questions & Answers

Here's what travellers have asked, with answers from Stonecross Manor Hotel staff and other travellers.
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Questions? Get answers from Stonecross Manor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not over restaurant as you can hear clatter of pots and pans and chefs preparing food”
Brancepeth3, 29 Apr 2017 | Read review
“don't choose 205”
mal811, 21 Apr 2017 | Read review
“Did not stay”
Vfwoody30, 26 Mar 2017 | Read review
“away from kitchen area as noisy”
  • 4 poster brackets keeping it together
  • mould in room 112
  • pretty awful mould room 112
  • mouldy silicone adj to bath
daw05, 14 Mar 2017 | Read review
“King-size 4 poster rooms much bigger than ordinary 4 poster rooms.”
JML_Cumbria, 3 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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