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The Spa Hotel

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614 Reviews from our TripAdvisor Community

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There are newer reviews for The Spa Hotel
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Showing 601: English reviews
Reviewed 2 weeks ago via mobile

Hotel is OK but nothing that makes it stand out from the crowd in regard to the building, rooms and public areas However, my wife and i were very impressed by the staff at Reception and the Brasserie which is where we engaged with them on our stay Very friendly, helpful and made us feel most welcome which really helps...

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Thank Glenn M
Bournemouth, United Kingdom
Reviewed 3 weeks ago

We were staying in the hotel for a fundraising ball in town. The staff were extremely professional. Jack and Jake, the talented barmen need to be singled out for their excellent service. Breakfast in the a la carte restaurant was absolutely fantastic. Congrats to the chef!

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Thank Shaun C
Reviewed 3 weeks ago via mobile

We have just spent one night at this hotel as wanted a relaxing break to re-charge our batteries. We chose this hotel mainly for their Spa so was really disappointed with the facilities overall! The pool was much smaller than the photos suggested and was also extremely cold, there were only a few loungers by the pool as well so...

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1Thank Ginny1522
Reviewed 3 weeks ago via mobile

Stayed here for one night after a work conference. I found the hotel lobby's, bar and restaurant to be well decorated with a nice contemporary style. The lady on reception who checked me in was very polite and friendly, checked me in quickly and efficiently. My room really surprised me, it was fantastic! The decor was really well done, a...

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Thank Jordan B
Spa2000, Manager at The Spa Hotel, responded to this review

Thank you for your very kind feedback. We are delighted you enjoyed your stay, I have passed your very kind words to the rest of the team, it is so well received. We hope to have the pleasure of welcoming you again soon.

London, United Kingdom
Reviewed 3 weeks ago

The Spa Hotel in Tunbridge Wells is a real charmer. A great hotel and I must say apart from the awesome decor and grandeur of the building and the grounds, the food is seriously fantastic.Loved this property if you in the area and need somewhere full of character, offering a comfortable and enjoyable stay, look no further.

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Thank Brotherbill99
London, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here just one night. Got an excellent online deal and kindly upgraded on arrival. Check in was quick and friendly. Room was very modern and comfortable. Loads of really hot water. A little noise from neighbouring rooms but one expects that in an old building. The leisure facilities were great. Pool, gym, steam room and sauna. Not too busy...

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Thank JohnUK
Spa2000, Manager at The Spa Hotel, responded to this review

Thank you for your lovely feedback. We are so delighted you enjoyed your stay, I have passed your very kind words to the rest of the team, it is so well received. We hope to have the pleasure of welcoming you again soon.

Bracknell, United Kingdom
Reviewed 3 weeks ago via mobile

It's a lovely character hotel, rooms are very clean, but some rooms are double beds or king size, it's a very very hot hotel, which at night was uncomfortable, but the food was good, some staff where friendly others could not be bothered. The grounds are lovely, parking is good.

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Thank doff80
Bagshot, United Kingdom
Reviewed 3 weeks ago

This hotel was booked as a friend was celebration his birthday. The service excellent and food delicious. We decided to stay overnight but wish we could have enjoyed the comforts of this hotel for longer! A super large room with everything provided to make our stay trouble free. The use of the swimming pool, sauna and steam room were a...

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Thank grannyhills
brighton
Reviewed 4 weeks ago

We stayed as a party of four, and thought the building was lovely, and full of character, also very well maintained. However, the staff in general seemed disinterested and miserable, with exception of he spa staff, who were at least pleasant and smiled. The spa has no Jacuzzi now. We arrived back at the hotel at 9.55 pm after a...

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Thank Ian M
Spa2000, Manager at The Spa Hotel, responded to this review

Thank you for your feedback. Firstly, I am glad to read that you found our building lovely, full of character and very well maintained. Secondly, and more importantly, I am sorry to see that you were disappointment with some aspects of your stay. I was especially alarmed to read your comments regarding the service you received and also the breakfast...

London, United Kingdom
Reviewed 4 weeks ago

Stayed at the hotel for a short stay over in Tunbridge Wells. The hotel is well maintained and welcoming. All staff are very friendly and hospitable making our stay easy and enjoyable. We travelled with a toddler and unfortunately were informed that there would be a £10 charge for a travel cot to be provided. This is unusual for this...

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Thank Z M
Spa2000, Manager at The Spa Hotel, responded to this review

Thank you for your feedback. I am delighted to see that your stay was enjoyable and that you found our staff friendly and hospitable. I am sorry you were disappointed to pay a small fee for the use of a cot; this is our standard procedure as stated on our website. I have passed your comments regarding the sandwich to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This 18th century mansion is situated within 14 acres of beautiful gardens and grounds, just a short walk from the town centre. Facilities include 70 bedrooms, spa and leisure club, contemporary bar and award winning restaurant, ample free car parking and wifi. The Hotel has undergone significant, sympathetic refurbishment since it was purchased by the Scragg family in 2007 and is now the Hotel of choice in Royal Tunbridge Wells. ... more   less 

Additional Information about The Spa Hotel

Address: Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
Region: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range: ₹ 5,887 - ₹ 17,905 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Spa Hotel 4*
Number of rooms: 69
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Also Known As:
The Hotel Royal Tunbridge Wells
The Spa Hotel Royal Tunbridge Wells, Kent
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Questions & Answers

Here's what travellers have asked, with answers from The Spa Hotel staff and other travellers.
7 questions
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KENT ENGLAND
over a year ago
Bromley, United Kingdom
over a year ago
1 month ago
Royal Tunbridge Wells, United Kingdom

See all questions (7)

Questions? Get answers from The Spa Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms to the back overlooking gardens”
 of 5 bubbles WendyandGeoff, 16 Mar 2017 | Read review
“room 305 was good for us, no problems”
 of 5 bubbles DaveH663, 10 Mar 2017 | Read review
“Unless you get up early avoid breakfast, and if you do hope for the best! Don't use the bar.”
 of 5 bubbles E8351GEianm, 26 Feb 2017 | Read review
“Ask for a high floor room.”
 of 5 bubbles zedehm, 20 Feb 2017 | Read review
“Most of the rooms have been refurbished”
 of 5 bubbles markrC9363YA, 18 Feb 2017 | Read review
5 of 5