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Holiday Inn Rochester-Chatham

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Holiday Inn Rochester-Chatham
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634 Reviews from our TripAdvisor Community

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Showing 616: English reviews
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Hastings, United Kingdom
Reviewed 1 week ago

Returned back here (March) as a family stay after our disappointing stay in January. Everything this time around was perfect. Check in quick and spot on. The room perfect. Clean, good space and the child bed was ready and made. Air conditioning worked and the bathroom was good. No new taps falling off the wall. Pool as always was superb,...

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Helpful?
Thank Dean F
Garry C, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you very much for taking your time to review you recent stay with us, I am really pleased to hear that you found a great improvement since your last stay. I am glad that the team looked after you well and we have managed to restore your faith in the hotel. We look forward to welcoming you back again...

Reviewed 2 weeks ago via mobile

This is the second time we have stayed at this hotel. The room this stay was newly refitted to a very good standard. The staff are all very pleasant. Highly recommend the Holiday Inn Rochester if you are looking for a hotel in the area.

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Helpful?
Thank Kelvin M
Garry C, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you very much for your fantastic 5* review of your stay with us. I am really pleased that you like the changes that we have made to the hotel and that the team looked after you well. I trust that you will be back again in the future. Thank you for the recommendation Garry Cruise, General Manager

Milton Keynes, United Kingdom
Reviewed 2 weeks ago via mobile

Great place to rest Rooms were generous size Clean and tidy rooms Best part is they have fitness centre and indoor pool Fitness centre is bit small but better than nothing Pool is decent size Also sauna Food was nice and service at restaurant was good Overall good stay and will use again

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Helpful?
Thank Maxpandita
Garry C, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you very much for taking your time to review your recent stay with us, I am really pleased that you had a great time with us. I am glad that you had the opportunity to use the facilities that we have to offer and that you enjoyed your meal in the restaurant. I am really pleased to hear that...

Preston
Reviewed 3 weeks ago

It's the staff and the great customer service that makes this hotel. The guys on reception always have a smile and are pleasant. The breakfast staff are the best. They work as a team, always a table ready doesn't matter how busy the restaurant. Lots to choose from and staff always pleasant without being intrusive. I keep coming back

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Helpful?
Thank Lee1966Preston
Garry C, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you for taking your time to review your recent stays with us, I am really pleased to learn that you return time and time again and the team look after you well. I will ensure that your comments are passed on to the team. We look forward to welcoming you back again soon. Garry Cruise, General Manager

Cheshire, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here in a July 2016 for 3 nights, lovely clean spacious room, great food and plenty of free parking. Would highly recommend especially if your attending the Ramblin Man festival at Mote Park just a short 10 min drive!

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Helpful?
Thank davebeech11
Garry C, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you very much for your kind review following your stay last year. I am really pleased to hear that you found the hotel a great location for the Rambling Man Festival, I trust that we will have the opportunity to welcome you back for the event again this year. Garry Cruise, General Manager

rochester kent
Reviewed 3 weeks ago

We chose Holiday Inn Rochester as the venue for a lunch to celebrate our golden wedding anniversary. Dawn was brilliant in guiding us through from the original enquiry to the actual luncheon. We had the Spitfire room. On the morning of our lunch, our daughter went to the hotel with embellishments for the room (cake, balloons, banner etc.) and all...

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Helpful?
Thank dramadecore
Garry C, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you very much for your kind comments following your recent Golden Wedding Anniversary celebrations at the hotel. I am really pleased that the team looked after you well, I will ensure that you comments are passed back to them all. I am really glad that you and your family had a memorable celebration. Garry Cruise, General Manager

Ollerton, United Kingdom
Reviewed 3 weeks ago

here for 5 nights and will no doubt have to suffer again; 200+ paces to reception; (bring walking boots) slow last night and tonight I've just done 2 hours at a table for one in the restaurant.... for just 1 x drink and a main course;... I gave-up waiting for my dessert and they didn't even notice - other than...

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Thank ian p
Garry C, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you very much for taking your time to review your recent stay with us. I am naturally very disappointed to learn that you did not have an enjoyable experience with us. I do apologise that you had a long wait for food in the restaurant. The new wifi code should have been issued to you on check in, I...

Yorkshire, United Kingdom
Reviewed 9 March 2017 via mobile

Stayed here 4 or 5 times over the last 18 months, as I'm an IHG member and it's the nearest one of their hotels to my office. The hotel has gone through some remodelling during this time with some new carpets and rooms being upgraded. It also has a decent pool, jacuzzi and plenty of parking here too. The breakfast...

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Helpful?
Thank Music_industry_rep
Garry C, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you for taking your time to review your recent stays with us. I am really pleased that you like to refurbishments that we have done to the hotel to update both the rooms and the bathrooms and that you like the facilities that we have to offer. I am glad that the team looked after you well and that...

Barnsley, United Kingdom
Reviewed 6 March 2017

Stayed here for a 2 night conference. I found all the staff very friendly, helpful and always smiling..... even when a group of us were maybe slightly too drunk and possibly pretty annoying! Special thanks to Stephen on reception who was very helpful and was more than happy to arrange some snacks for us on arrival back from drinks in...

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Helpful?
Thank deedubya20
Garry C, General Manager at Holiday Inn Rochester-Chatham, responded to this review

Thank you very much for taking your time to review your recent stay with us. I am really pleased to hear that you had what sounds like an enjoyable time on your conference. Thank you very much for the feedback with regards to the team that assisted you all during your stay I will ensure that this is passed on....

Uckfield, United Kingdom
Reviewed 6 March 2017

I stayed at this Hotel for a 3-day/2-night conference. I paid extra for not sharing a room with another delegate, and know that sometimes one can be given a poky little room if you are a single person. This did not happen here: I had a very clean, reasonable size room, which was very quiet even though the Rochester Airport...

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Helpful?
Thank Sarah H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Holiday Inn Rochester-Chatham hotel. This modern, well equipped hotel contains fully air-conditioned bedrooms all with high speed internet access. With our mix of Double, Twin & Family Rooms (Kids Stay & Eat Free) and fuly equipped Spirit Health & Fitness Centre with Pool, the hotel is the ideal location for both business & leisure travellers.The Holiday Inn Rochester-Chatham hotel is ideally located for key attractions including Leeds Castle, Historic Dockyard Chatham, Rochester Cathedral, Dickens World & Brands Hatch Race Circuit. Access to the Holiday Inn Rochester-Chatham hotel is easy via both the M2 & M20, or by train to Rochester station, making the hotel a central base for touring Kent or a convenient stop-off en-route to Folkestone and Dover.For Conference & Events, the hotel has fantastic facilities for all types of Meetings, Functions & Ceremonies within the Academy Conference Centre. Click here for more info. ... more   less 

Additional Information about Holiday Inn Rochester-Chatham

Address: Maidstone Road, Chatham ME5 9SF, England
Region: United Kingdom > England > Kent > Chatham
Price Range: ₹ 3,984 - ₹ 10,706 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Rochester-Chatham 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Holiday Inn Rochester-Chatham Hotel Chatham
Holiday Inn Chatham
Chatham Holiday Inn
Holiday Inn Rochester-Chatham Kent
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Rochester-Chatham staff and other travellers.
8 questions
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Peterborough, United Kingdom
over a year ago
Winchester
over a year ago

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Questions? Get answers from Holiday Inn Rochester-Chatham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't want to hear road traffic ask for an inside room.”
Lee1966Preston, 31 Mar 2017 | Read review
“Ask for a room away from the A229 and the little airport.”
SarahH102, 6 Mar 2017 | Read review
“My sister & husband had quite a walk to their room, could be an issue for some.”
892hilarye, 1 Mar 2017 | Read review
“Warning some of the rooms have a VERY long walk - so ask for one near the lifts on the left hand side!”
NickBestwick, 9 Feb 2017 | Read review
“Make sure you have a larger room or one away from main road”
Superhoop68, 24 Jan 2017 | Read review
5 of 5