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Holiday Inn Rochester-Chatham

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Traveller (93)
Room & Suite (50)
Dining (18)
Overview
  • Excellent21%
  • Very good36%
  • Average28%
  • Poor9%
  • Terrible6%
Travellers talk about
“pancake machine”(9 reviews)
“sofa bed”(12 reviews)
“swimming pool”(34 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Holiday Inn Rochester-Chatham
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (717)
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697 results
Traveller rating
149
246
193
66
43
Traveller type
Time of year
LanguageEnglish
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149
246
193
66
43
Show reviews that mention
All reviewspancake machinesofa bedswimming poolhealth clubblack puddingstayed here for two nightsbusiness hotelwould stay againleisure centresteam roomdecent sizeplenty of parkingchanging roomsbreakfast was excellentmedway townstea and coffeeexcellent value for money
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1 - 5 of 697 reviews
Reviewed 2 days ago

We stayed at the Holiday Inn Rochester/Chatham in Kent in March and it was equally the worst Holiday Inn we have ever stayed at! Also the first hotel we have stayed at where you have to struggle down a flight of stairs with your luggage...More

Thank Angie R
Hotel's Favourite
Reviewed 4 February 2018

We have stayed here before and stayed again last night. The staff were all very helpful and friendly - but not many of them. The room was very nice - room 239 executive room. We had the breakfast this morning - if you ask for/get...More

Thank Ken M
Response from Garry C, General Manager at Holiday Inn Rochester-ChathamResponded 7 February 2018

Thank you for taking your time to review your recent stay with us. I am really pleased that you had another comfortable nights stay with us and you had a nice comfortable room. I do trust that we will have the opportunity to welcome you...More

Reviewed 1 week ago

Do not stay in room 236 it smells awful complained 3 times and was just given a spray to try and de oderise the room , shower screen was not cleaned in 3 days and complimentary water had to be chased. Also took money for...More

Review collected in partnership with this hotel
Thank cbcontracts1
Response from Glyn J, General Manager at Holiday Inn Rochester-ChathamResponded 3 days ago

Thank you very much for your comments with regards to your recent stay with us. I do apologise for the issues that you encountered at the hotel and I do apologise that we were unable to find the best solution for you at the time....More

Reviewed 3 weeks ago via mobile

I know this this a 3 star but I was expecting some basic standard. Negatives: My loo was dirty from previous guest - gross. There was a hole in the door? The room was very small. The entire hotel needs a refurb as it is...More

3  Thank Amanda25904
Response from Garry C, General Manager at Holiday Inn Rochester-ChathamResponded 2 weeks ago

Thank you very much for taking your time to review your recent stay with us. I am naturally very disappointed to learn that you were not happy with your stay on this occasion. I have taken on board your comments and will review these internally...More

Reviewed 3 weeks ago

Only stayed for 1 night but hotel staff were excellent, friendly and helpful. Probably the smallest room of any Holiday Inn I've ever stayed at but absolutely fine for a 1 night stay. Room and all facilities were clean and well kept.More

Review collected in partnership with this hotel
Thank JL_99Z
Response from Garry C, General Manager at Holiday Inn Rochester-ChathamResponded 3 weeks ago

Thank you very much for taking your time to review your recent stay with us. I am really pleased that overall you had a great stay and the staff looked after you well. I do trust that we will have the opportunity to welcome you...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 84 - US$ 157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 84 - US$ 157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (93)
Room & Suite (50)
Dining (18)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
JJJJJJJJJJJJJames
1 September 2017|
AnswerShow all 3 answers
Response from Glyn J | Property representative |
The pool closes at 9.30 and the club closes at 10pm Thank you very much for your interest Garry Cruise, General Manager
0
Votes
suds215
25 August 2017|
AnswerShow all 8 answers
Response from Karen M | Reviewed this property |
Yes free to residents
0
Votes
Morholidays
24 July 2017|
Answer
Response from Frederick W | Reviewed this property |
Hi we had a superior room and the other bed was big enough for a full sized adult.
0
Votes
Room Tips
"If you choose an exec room be prepared for a very long walk as they are in a kind of annexe some distance..."
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"do not stay in 236"
Read review
"Turn the heating down as soon as you arrive!"
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"Check how far you will be from reception... Some rooms are distant!"
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