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Travelodge Canterbury Chaucer Central

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Travelodge Canterbury Chaucer Central
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477 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Devon
Reviewed 2 days ago NEW

How not to freeze your nuts. The bar area, poor and uninviting as it is, had a small amount of warm air coming, supplemented several REALLY COLD outside air fans coming into the room. No controls to stop them. The staff have reported it, but maintenance and management don't seem to care. It was the same when I visited last...

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Helpful?
Thank Mike M
Billericay
Reviewed 3 days ago NEW

The location of this Travelodge is great for visiting Canterbury. I was there on business, but had only a short walk to be at the shops and close to the restaurants and bars. I had a couple of walks in the Town and felt very safe. I had an evening meal, just soup and steak pie, but cooked fresh and...

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Helpful?
Thank Mike E
Southampton, United Kingdom
Reviewed 4 days ago NEW

Nice quiet room but for the 2nd time (Blackpool previously) the room was freezing as was the bathroom. Great friendly staff made up for it though, very helpful. The room was clean and the meal was great as was the breakfast.

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Helpful?
Thank Lesley S
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Canterbury Chaucer Central, responded to this review

It's reassuring that our Canterbury Chaucer Central Travelodge delivered a brilliant stay and we thank you for sharing your experience with us. We are really pleased that you enjoyed your meal in our bar cafe and that you received a high level of service from our helpful hotel team, however we are sorry you found your room to be cold....

London, United Kingdom
Reviewed 1 week ago

All the members of staff were welcoming and provided a good level of service. Albeit facilities were basic, the bedroom and shower room were very clean, the bed was comfortable, the TV worked and there was good Wi-Fi reception. Overall it was a welcome refuge from the snow storm raging outside.

Review collected in partnership with Travelodge
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Helpful?
Thank Michelle_and_Andrew
TravelodgeUK, Nicolas from the Social Media team at Travelodge Canterbury Chaucer Central, responded to this review

Thank you very much for submitting your review. Detailed feedback like yours is very important to us and we have passed your comments onto the hotel manager as comfort, cleanliness, and staff service are the basics of our promise to our customers and we are pleased to see this has been achieved. We thank you again for reviewing your stay...

Reviewed 1 week ago

The hotel is good. Lovely comfortable bed, clean and warm. If you go do not accept a room on the ground floor. Our room was obviously below the staircase and was very noisy in our room. We could hear people walking up and down all night and again from early morning. The kitchen is obviously next door or very near...

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Helpful?
Thank Nikkilat
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Canterbury Chaucer Central, responded to this review

We are committed to providing our guests with the best experience possible whilst staying with us and we are pleased to hear of your positive feedback with regards to your stay at Canterbury Chaucer Central Travelodge. We're thrilled to learn your room was clean, however we are sincerely sorry to hear that you experienced noise issues due to the location...

Southampton, United Kingdom
Reviewed 2 weeks ago

Very comfortable bed and helpful staff. No problem with anything. Parking fine with voucher. Large room at a good temperature. East to book and a phone call a couple of days before from Travelodge to check.

Review collected in partnership with Travelodge
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Thank peterrY4960CV
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Canterbury Chaucer Central, responded to this review

May we thank you for your review of our Canterbury Chaucer Central Travelodge. We are so pleased to learn your room was clean and you found the hotel team to be excellent. We aim to provide an enjoyable stay for all of our guests and we are so pleased to hear this has been achieved. We will be sure to...

Deal, United Kingdom
Reviewed 2 weeks ago

very clean room and comfortable bed - you get what you pay for very basic but no complaints at all would stay again. It was very quiet so slept very well and got a free coffee from the breakfast room in the morning as did not want breakfast

Review collected in partnership with Travelodge
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Thank Rachel S
Basildon, United Kingdom
Reviewed 2 weeks ago

My wife and I stay at this hotel annually, usually an overnight stay at either Xmas or New Year because its so handy for the City Centre.Previously we`ve always though it an ok place to stay, however, the last time we were there in December, it was looking decidedly overdue for a refurb. Coincidentally, we were given a room we...

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Helpful?
Thank daveandgwenhfs
TravelodgeUK, Nicolas from the Social Media team at Travelodge Canterbury Chaucer Central, responded to this review

Thank you for taking the time to review the Hotel. We are pleased to learn that you are happy with the service you received, although we would like to apologise for the issues caused by the service from our staff and the parking facilities that you experienced during your stay. Please rest assured we will pass on your feedback to...

Bexhill-on-Sea, United Kingdom
Reviewed 2 weeks ago

Excellent hotel excellent staff, good location good price we decided to extend by one night all fine and stayed in the same room. Alex was so very helpful on the desk he put us in a ground floor room as we are senior citizens and didn't fancy carrying suitcases up the stairs. We stayed a few days and he helped...

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Helpful?
Thank BELINDAR1
Paris, France
Reviewed 2 weeks ago

Good quality for the price we paid. Everything was clean and comfortable. The staff are all very friendly and said hello every time we saw someone. Hairdryer and extra tea and coffee given to us when asked with no problems. In the city centre too!

Review collected in partnership with Travelodge
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Thank marialC8741XH

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
Official Description (provided by the hotel)
Hotel built around attractive old House & retaining Regency appearance & atmosphere. ... more   less 

Additional Information about Travelodge Canterbury Chaucer Central

Address: 63 Ivy Lane, Canterbury CT1 1TU, England (Formerly Swallow Chaucer Hotel)
Region: United Kingdom > England > Kent > Canterbury
Price Range: ₹ 4,197 - ₹ 7,050 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Canterbury Chaucer Central 3*
Number of rooms: 60
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Also Known As:
Travelodge Canterbury Chaucer Central Hotel Canterbury
Swallow Chaucer Canterbury
Hotel Swallow Chaucer
Chaucer Hotel Canterbury
Travelodge Canterbury Chaucer Central Kent
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Canterbury Chaucer Central staff and other travellers.
5 questions
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Brighton, United Kingdom
over a year ago
New York City, New York
travelling
over a year ago

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Questions? Get answers from Travelodge Canterbury Chaucer Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My first floor room was warm and comfortable.”
 of 5 bubbles MikeE442, 18 Jan 2017 | Read review
“Ground floor to the rear of the building are quieter (12/13 etc.).”
 of 5 bubbles daveandgwenhfs, 3 Jan 2017 | Read review
“No lift in the hotel. If you have problem climbing stairs, request for ground floor room”
 of 5 bubbles FLS8, 28 Nov 2016 | Read review
“Ask for ground or first floor”
 of 5 bubbles 90samanthaw, 21 Nov 2016 | Read review
“second floor room was very small and with two flights of stairs and no lift I found it heavy going”
 of 5 bubbles Duncan60, 13 Oct 2016 | Read review
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