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Pilgrims Hotel

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264 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Cheltenham, England, United Kingdom
Reviewed 1 week ago

A great location in centre of Canterbury...good menu in two separate restaurants...the bar food especially affordable. Rooms are clean and tidy and well priced Well recommended....breakfast included and served til 12 am! Great range of beers on offer including real ales. Very convenient location...close to Marlowe theatre and cathedral

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Thank Paul W
Reviewed 2 weeks ago

Had a lovely one night stay at the Pilgrims Hotel. On arrival we were offered discount for 24-hour car parking and a map of where to park (just a couple of minutes walk away). The hotel is situated in a great location and the staff are all friendly and helpful. The room was not huge, but all the amenities you...

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Thank Justine B
Heathfield, United Kingdom
Reviewed 3 weeks ago via mobile

This hotel is brilliant. It has everything you could wish for in the bedrooms and bathrooms. We had room 5 which suited us very well but might not suit a large person. The staff were all very welcoming and couldn't have been more helpful. We had breakfast in the brasserie. There was a large choice of continental or cooked food....

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Thank rosemarye514
Reviewed 4 weeks ago

I stayed at the Pilgrims Hotel for two nights, as I visited beautiful Canterbury for the first time. Firstly, the location of the hotel could not really be better. On a side street off the main street, the hotel is close to the heart of Canterbury but is not noisy, despite being very close to the Marlowe Theatre. It's very...

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Thank MarkJAntell
Reviewed 4 weeks ago

I really enjoyed my stay here in October. I did have a fairly major problem with my room though- the shower did not work. It took 3 inquiries (that turned into a complaint to management at the end) 4 separate people to get any resolution though. The first two people I told at the desk shrugged it off, the third...

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Thank Erin C
Ashford, United Kingdom
Reviewed 8 December 2016

Apart from the great location, having booked for a one night theatre, shopping break, we found this hotel to be friendly, clean and reasonable in price. If we ever stay in Canterbury again, which is more than likely, we will stay at the pilgrims Hotel.

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Thank Christopher B
Reviewed 4 December 2016 via mobile

Stayed here over a weekend. Lots of character and great breakfast in Dems brasserie (best coffee ever). Enjoyed the bar and mulled wine. We were in room 1 and the only downside was the noise. You can hear everything (staff arriving for work early morning creaky floorboards and even conversations in other rooms) Think this was due to us being...

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Thank Zed40
Switzerland
Reviewed 27 November 2016 via mobile

Stayed in a suite while visiting for my brother's 40th party. Lovely room, very well presented, friendly staff and great breakfast in Dem's brasserie which is attached. Location excellent, by the West Gate at the end of the Main Street. I would stay here again.

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Thank feross75
Reviewed 19 November 2016

A lovely old hotel, lots of character.Close to everything, the room was cosy. The staff really friendly and very helpful with all my queries. Generous breakfast and the Ten Pounds dinner voucher was very welcome. I highly recommend it.

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Thank JEAN B
Biggleswade, United Kingdom
Reviewed 18 November 2016

Booked here for one night and we were really pleased, the location was excellent for the town, the staff were very good with everything check in was quick and we were shown to our room within 5 mins. We knew we had booked a small room as that is all that was left, okay the room was quite small but...

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Thank andrew b

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Under new management as of November 2015 ... more   less 

Additional Information about Pilgrims Hotel

Address: 18 The Friars | Kent, Canterbury CT1 2AS, England
Region: United Kingdom > England > Kent > Canterbury
Price Range: ₹ 5,255 - ₹ 11,056 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pilgrims Hotel 3*
Number of rooms: 15
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Also Known As:
Pilgrims Hotel Canterbury, Kent
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Questions & Answers

Here's what travellers have asked, with answers from Pilgrims Hotel staff and other travellers.
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Questions? Get answers from Pilgrims Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pack light! This is an historic building with no lift and very narrow stairs, so be prepared to lug your bags up the stairs! :)”
 of 5 bubbles , 21 Dec 2016 | Read review
“I think thy are all satisfactory”
 of 5 bubbles G5415ZXjeanb, 18 Nov 2016 | Read review
“Avoid the small back rooms. Street rooms may have noise when theatre is open”
 of 5 bubbles 340carolinej, 2 Nov 2016 | Read review
“Single rooms are ABSOLUTLEY tiny, get a double room”
 of 5 bubbles JudyLemke, 27 Sep 2016 | Read review
“No elevator and difficult stairs if you have walking problems.”
 of 5 bubbles 499karine, 19 Sep 2016 | Read review
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