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My wife and I have never come across such a rude person. We were told through email that our booking would be held until midday the following day. We called prior to the deadline and there was no answer. So, being in St Albans, we...More
if I could give a minus score I would, Having been for a night out we arrived back in the early hours of Sunday morning, and be considerate adults made sure we were quiete, I put the key in the lock and GENTLY! turned it,...More
Thank Phil B
Response from Management_v, Owner at Tankerfield House Bed and BreakfastResponded 3 days ago
We regret the bad behaviour and misplaced sense of entitlement displayed by these guests.
We have a welcome policy - our guests expect it - and we have no plans to change it. Sadly, the reviewer and the lady he was with (he doesn't mention...More
I was initially a little concerned about potential street noise in this quaint old building, located right opposite the cathedral precincts. However, it was very quiet in the White Room, which is light, airy, spacious and beautifully decorated. Breakfast was plentiful and well-cooked, and I...More
Response from Management_v, Front Office Manager at Tankerfield House Bed and BreakfastResponded 3 days ago
Thank you for your kind comments.
We regret that your room was cold. Due to extremely changeable weather the thermostat had been turned down. Had you asked, it would have been turned back up again, promptly.
It was unfortunate that the showerhead broke down during...More
I have just returned from Tankerfield House and it was fantastic. I have stayed in many places in the UK and do not normally leave a review but I feel I have to for this one. Our room was beautiful and spacious with a fabulous...More
Great location with lovely rooms. Breakfast was absolutely delightful - choice of smoked salmon, eggs or a full english as well as fresh fruit and all the usuals! Jacqui and Alberto were very attentive hosts.