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New Road, Southampton SO14 0AB England
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (143)
Room & Suite (79)
Dining (15)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn Southampton City Centre hotel
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 29 hotels in Southampton
Location
Cleanliness
Service
Value
Premier Inn Hotel Southampton City Centre puts you right at the heart of the city. From one of Europe's biggest shopping centres, to some magical entertainment for the little ones, there's lots to see and do on your doorstep. Whether you're spending quality time with the family, or you're travelling on business, we'll make sure you enjoy your stay. The fun comes in all shapes and sizes in Southampton. Live it large at West Quay shopping centre, with over 100 stylish shops to enjoy. Enjoy a taste of the Middle Ages, with the medieval defensive walls and the Old Town. Or take a little stroll down the QE2 Mile, a pedestrian route that runs through the heart of the city and links the parks, shops and waterfront. Scrumptious food awaits you at our restaurant, and a sumptuous bed in your room.
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Property amenities
Paid private parking on-site
Free internet
Bar / lounge
Highchairs available
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Non-smoking hotel
First aid kit
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Wardrobe / wardrobe
Electric kettle
Flatscreen TV
Bath / shower
Clothes rack
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English
2273Reviews60Q+A100Room tips
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wings149 wrote a review 11 Aug
London52 contributions42 helpful votes
We stayed at this hotel as it was my sons 18th birthday and had booked an experience close by. The location was perfect and if you’re lucky enough to park at the hotel car park, then most things are walking distance which provides a relief. The hotel itself was well maintained, looked smart and everywhere was spotlessly clean. The common areas were always clean and fresh smelling, and all staff I interacted with were friendly and happy to help. The room was a nice size and spotlessly clean. A large tv on the wall and the beds were super comfortable. I have to say the shower was perfect too. We stayed on a warm day with outside temperatures getting to 28 degrees. I don’t mind the heat but the room was sweltering. The windows only open a little due to regulations and there is no air conditioning. I showered and within 20 mins was hot and sweaty again. Consequently, didn’t sleep well. There was a desk top fan in the room but this provides little relief and could barely be felt. It also just blew around hot air as you’d expect. This wasn’t the staff members fault and if it wasn’t for this I would have felt my stay was perfect. In the car park, I did see a fair few rats running around after dark but this is a problem in Southampton rather than the hotel itself, so don’t be alarmed. The breakfast was OK. We had the full breakfast and there was choice but not as much as other places we’ve stayed. There was plenty and we didn’t go hungry. Staff were again, amazing. Great location, clean, friendly and rooms a great size it was just the hot temperature at night that caused us problems.
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wendy B wrote a review Mar 2022
Ruthin, United Kingdom4 contributions2 helpful votes
Hotel's Favourite
Lovely clean hotel, very safe. Stayed for 1 night prior to our cruise, everything was good. Food was nice. There were some guests in the restaurant getting a little rowdy which I felt the staff could’ve tried to calm as others were trying to enjoy dinner apart from that everything was really good and we would stay again
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Review collected in partnership with this hotel
Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JuliaJ wrote a review 9 Aug
Milton Keynes, United Kingdom54 contributions30 helpful votes
The hotel room was clean and tidy but the bathroom fan made a noise and it’s superbly noisy outside on the road (I had a front room). The communal areas definitely need a spruce up - the walls need to be repainted and the carpets need to be cleaned. The car park really needs to be fixed. It looks terrible and the bins were overflowing. Yes you need to pay for parking but most hotels in Southampton charge you for this. That said, staff were really friendly and it’s a good location.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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janinafonwen wrote a review 7 Aug
1 contribution
Excellent position to access cruise terminal and walk into the city centre. Rooms are comfortable, clean and staff are friendly and helpful. Could do with better signage for car park as the entrance is concealed.
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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shaymus66 wrote a review 2 Aug
Swindon, United Kingdom102 contributions57 helpful votes
Could not fault,stayed here night before sailing from Southampton and the staff were excellent and all worked extremely hard to make sure everyone was happy, room was lovely and food very nice to I do recommend this hotel for a nights stay. A few reviews moan about the railway track right outside yes you can here it going by but not enough to leave bad reviews all in all a nice stay
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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roseels2022 wrote a review Jul 2022
1 contribution1 helpful vote
If you are new to Premier Inn, Southampton the aircon is BROKEN in certain rooms and if you don't ask for aircon SORRY you will probably be unlucky with your room. DON'T ASK, DON'T GET we were told. It was so hot we could hardly breath and had to stay completely still. 2 fans and one by my head made not a bit of difference. Literally just outside the 3 layers of open windows was the was the train track below. Trains all night every 5 - 10 mins BANGING, RATTLING, SQEAKING - ALL NIGHT LONG. Stuffy horrible hot weather. MANAGER AND STAFF YOU COULD SEE THEY JUST HAD TO GEAR UP FOR THE SELLING PITCH ON WHY IT WAS NOT THERE FAULT. They said they were not going to get it repaired until the following year. WE LOOKED LIKE WE HAD COME OUT OF AN AWFUL EXPERIENCE IN THE MORNING. FREE NICE BREAKFAST WAS ALL THAT WAS OFFERED. £180 FOR 1 NIGHTS STAY AND £10 FOR THE CAR PARK EXTRA. VERY DISAPPOINTING.
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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paulmcarr0ll wrote a review Jul 2022
Dunfermline, United Kingdom1 contribution
Stayed over for 2 nights in a family room with 2 kids as we were going to peppa pig world which is only 20 minutes drive away. The room was clean and tidy. Plenty of towels. The restaurant upstairs was nice. Basic set up. Staff were attentive and the food was nice. Breakfast was good aswell. We chose not to have our room serviced as it was only a 2 night stay but requested clean towels and got them. The hotel was quiet inside. This is not a complaint as it in no way made the stay unpleasant its more of a heads up as i seen people complain about noise on other reviews, please remember it is CITY CENTRE so the sirens and traffic noise wasnt a surprise. Happy with the stay overall Only 1 recommendation and again it isnt a complaint is to replinish the cups and tea coffees each day. Maybe they do and just missed us however i got some from reception. Unlikely to be in Southampton again but if ever there again I wouldn't hesitate to book here again.
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve wrote a review Jul 2022
2 contributions5 helpful votes
This isn't our first stay at a premier inn and it wont be the last. Brilliant value from caring friendly staff. Due to cruise again in October and will definitely be booking another pre cruise stay at the Southampton city centre premier inn.
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Guy D wrote a review Jul 2022
1 contribution1 helpful vote
I don’t normally give a review, however I don’t want others to have to be misled like I was, and charged what I was. Do NOT stay here, if you want a clean room, that has polite staff and working air conditioning. The room is also next to a main train line that gets really busy with long freight trains, that go all night long. I loved the main entrance sign the had the air conditioning ‘rubbed out’ and the staff saying the hotel never had air conditioning, and that the controls in the room are for display only. Never again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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juanspain2022 wrote a review Jul 2022
London, United Kingdom1 contribution1 helpful vote
Great location for our purpose, great breakfast and friendly staff. Good free wifi and very clean premises with 24/7 staff availability. However, no toiletries, slightly overpriced for the quality of services received, and unacceptable very expensive parking!
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$56 - $121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn southampton city centre hotel southampton
LOCATION
United KingdomEnglandHampshireSouthampton
NUMBER OF ROOMS
172
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Frequently Asked Questions about Premier Inn Southampton City Centre hotel
Which popular attractions are close to Premier Inn Southampton City Centre hotel?
Nearby attractions include Titanic Engineer Officers Memorial (0.3 km), Yates Southampton (0.4 km), and Palmerston Park (0.2 km).
What are some of the property amenities at Premier Inn Southampton City Centre hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free internet access.
Which room amenities are available at Premier Inn Southampton City Centre hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Premier Inn Southampton City Centre hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Premier Inn Southampton City Centre hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Premier Inn Southampton City Centre hotel?
Conveniently located restaurants include Turtle Bay - Southampton, La Tavernetta, and Mango Thai Tapas Above Bar.
Are there any historical sites close to Premier Inn Southampton City Centre hotel?
Many travellers enjoy visiting Tudor House and Garden (1.0 km), Eling Tide Mill Experience (5.9 km), and Bargate (0.6 km).
Is Premier Inn Southampton City Centre hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.