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Mercure Southampton Centre Dolphin

1,642 reviews
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Traveller (410)
Room & Suite (149)
Dining (18)
Overview
  • Excellent20%
  • Very good34%
  • Average25%
  • Poor13%
  • Terrible8%
Travellers talk about
“privilege room”(35 reviews)
“high street”(89 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,642)Write a Review
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Traveller rating
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326
487
390
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Show reviews that mention
All reviewsprivilege roomsignature restauranthigh streetone way systemmain buildingcruise packagecity centrethe hotel car parkoxford streetstayed here for one nightisle of wightgood nights sleepcruise terminalwetherspoonsportannexpounds
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1 - 5 of 1,552 reviews
Reviewed 2 days ago via mobile

Thought I’d stay close to the centre, in a known hotel chain. Unfortunately, this was not the best plan. My bedroom overlooked the hotel kitchen fridge cooling units which whirled away all night. Thankfully I always take earplugs with me. However, i was then woken...More

Thank Sam N
Reviewed 1 week ago via mobile

Stayed here once before over a year ago and made the same comment I’m about to make, the rooms are tired and are in desperate need of upgrading, the outside looks shabby and run down. The hotel staff are great and the location is perfect.More

Thank Dennirm
Response from mercuredolphin, Guest Relations Manager at Mercure Southampton Centre DolphinResponded 6 days ago

Dear Dennirm, Thank you for providing us with your feedback following your recent stay at the Mercure Dolphin Hotel in Southampton. We are aware that some areas of the hotel require some modernisation and improvement, which is being carried out with our on-going renovations and...More

Reviewed 2 weeks ago

Really good location and easily reachable. the Hotel parking location is perfect but needs more direction information or an email with the plan to reach it would be very useful before arrival. GPS coordinates are not that much accurate. Anyway, thanks you for this stay,...More

Review collected in partnership with Accorhotels.com
1  Thank raphaelsimonin
Response from mercuredolphin, Guest Relations Manager at Mercure Southampton Centre DolphinResponded 1 week ago

Dear raphaelsimonin, We very much appreciate your kind words about our team and I have forwarded your comments to their managers. We’re glad to have been a part of your visit to Southampton. I’m so pleased that you had an enjoyable time during your stay...More

Reviewed 3 weeks ago

My wife, daughter and I spent two days at this amazing hotel again. Very good location, own car park. We ate evening meal in the restaurant menu easy to read. Lovely waitress was very helpful, polite and professional. Food and drinks was in good price....More

1  Thank Tim W
Response from mercuredolphin, Guest Relations Manager at Mercure Southampton Centre DolphinResponded 1 week ago

Dear Tim W Thank you so much for taking the time to review the Mercure Dolphin Hotel. It was a pleasure to read that you found the hotel staff to be helpful and polite, you liked the hotel’s location and that you and your family...More

Reviewed 3 weeks ago

First visit to a really well located city centre hotel with excellent car parking space. Staff are very friendly and professional, the room was comfortable and well equipped. We didn't use their facilities, choosing to eat out, but the breakfast buffet looked good. It was...More

1  Thank Upton72
Response from mercuredolphin, Guest Relations Manager at Mercure Southampton Centre DolphinResponded 3 weeks ago

Dear Upton72 Thank you so much for taking the time to review the Mercure Dolphin Hotel. It is a pleasure to read that you found the hotel’s team to be friendly and professional. I was delighted to hear that you liked your room and found...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 65 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Southampton
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 65 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Southampton
Room types
Non-Smoking Rooms, Suites
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Traveller (410)
Room & Suite (149)
Dining (18)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Audrey H
21 May 2017|
Answer
Response from Kevin J | Reviewed this property |
Hi yes they have tea making faculties in the room, as I think the breakfast was about £10 Hope this helps Enjoy your stay
1
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jackhoey
25 March 2017|
Answer
Response from The_Hatwoods | Reviewed this property |
Hi jackhoey. Yes, there is a lift in the main reception area to all floors.
0
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123456
Room Tips
"Amazing restaurant"
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"Rooms at the back are quieter being off the High Street"
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"stay somewhere else"
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"Choose another hotel!"
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