Jurys Inn Southampton
1 Charlotte Place, Southampton SO14 0TB England
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
Updated 11/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jurys Inn Southampton
Updated 11/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 29 hotels in Southampton
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Jurys Inn Southampton is ideally located in the heart of the city, just a 15 minute walk from the Central Rail Station and the Old Town. Conveniently situated for all the city's attractions the hotel is the best place to stay if you want to explore all Southampton has to offer - from the City Art Gallery and The Mayflower Theatre to WestQuay Shopping centre and O2 Guildhall Southampton. Hawthorns Urban Wildlife centre and Southampton Common are a leisurely 20 minute walk away for those looking for some relaxing time outdoors. The hotel features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. Our comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. All bedrooms are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, a flat screen TV with Freeview, and Free WiFi. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Southampton with Jurys Inn.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
24-hour front desk
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Kids' meals
Banquet room
Meeting rooms
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Centrally Located
Languages Spoken
English, French, Spanish, German and 2 more
Location
Full view
91Great for walkers
Grade: 91 out of 100
94Restaurantswithin 0.5 km
40Attractionswithin 0.5 km
2428Reviews45Q+A100Room tips
Reviews
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My friends and I stayed here for two days before beginning a cruise. The hotel is average. The bar and restaurant are better but the park next door is a gem. The breakfast buffet (included) was very nice and easily outclassed most if not all of the 3 star competition. The room was comfortable and clean but the bathroom needs to be gutted and brought into the 21st century.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paulo Henriques, Guest Services / Front Office at Jurys Inn Southampton
Responded yesterday
Hi, On behalf of the team I would like to thank you very much for your review. It's only through positive and negative feedbacks that we can keep improving to better serve our guests. Unfortunately a few things can be quite challenging at times and for that I would like to apologise. We always strive to better serve our guests and we'll take the best of your review to make sure future guests won't have the same issues. Hopefully we'll see you again at Jurys Inn Hotels. Kind Regards, Paulo Henriques Duty Manager at Jurys Inn Southampton
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The location of the hotel is central and it’s only a few minutes walk downtown Southampton. The room was quite basic but clean and the bed comfy. I didn’t have any meals or drinks as I opted to eating out but everything looked good from a distance. I was booked for 4 nights and the first 3 nights there was so much noise from the cleaning girls who were working till about midnight. I don’t blame them as they were doing their job but it meant that as a guest who was after a good rest and chill out time I couldn’t have that. They were dragging hoovers around and banging doors and talking to each other and so unfortunately there was no ‘stay happy’ for me as you advertise yourself. It was only the 4th night (my last night) that the girls finished the cleaning in our corridor around 9pm and I managed to sleep better that particular night. I know it is busy at this time of the year but perhaps the hotel can employ more staff to do cleaning and finish in good time so that guests can ‘Stay Happy’. Not happy this time as I was looking forward to my break.…
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paulo Henriques, Guest Services / Front Office at Jurys Inn Southampton
Responded yesterday
Hi, On behalf of the team I would like to thank you very much for your review. It's only through positive and negative feedbacks that we can keep improving to better serve our guests. Unfortunately a few things can be quite challenging at times and for that I would like to apologise. We always strive to better serve our guests and we'll take the best of your review to make sure future guests won't have the same issues. Hopefully we'll see you again at Jurys Inn Hotels. Kind Regards, Paulo Henriques Duty Manager at Jurys Inn Southampton
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Great location , we stayed here to visit Peppa pig world . Which was about 20 minutes drive to . So perfect hotel to stay . We parked in kings road car park . Which was very reasonable as you don’t pay from 18.00 to 8.30 am . So we had arrived at 17.30 so paid for 3 hours and that took us through till 9.30 the next morning . Only cost us a few pounds ! Rooms were good , restaurant was good . Lovely touch for the kids … on arrival had activity bags and also offered a cinema screening between 6-8 for the kids with popcorn . Although we didn’t use as was too tired after doing the park. Only negatives with hotel was They ran out of apple juice and tomato ketchup Which for a large hotel , you’d think would be stocked up well enough . Tomato ketchup … pretty popular And £6 for room service thought was quite steep add on . Apart from those little niggles , would still recommend and would defo return again .…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paulo Henriques, Guest Services / Front Office at Jurys Inn Southampton
Responded 3 days ago
Hi, On behalf of the team I would like to thank you very much for your review. It's only through positive and negative feedbacks that we can keep improving to better serve our guests. I am please to hear that your kids loved our little souvenirs on arrival. Unfortunately a few things can be quite challenging at times and for that I apologise. Hopefully we'll see you again at Jurys Inn Hotels. Kind Regards, Paulo Henriques Duty Manager at Jurys Inn Southampton
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The room was stayed in was great (mostly). Jury's Inn rooms are always nice and big, with a comfortable bed, and this one was no different, although the bed did squeak a bit. It was clean and tidy and the bathroom okay. The shower wasn't that powerful and there wasn't much room to lay out your bathroom stuff, but it did the job. The restaurant, however, was not great. We were seated promptly, and it appeared that only a few other tables were occupied, but it was ages before someone came to take our order. Then the food arrived before the drinks and we had to flag a waiter down half way through out meal to ask where our drinks were. When we ordered, my husband wanted a beer, but they had completely run out of all beer except for non-alcoholic. Seriously, they were a pub with no beer! So we ordered two pints of coke, one diet, one not. What eventually arrived was two halfs of coke, both diet. I didn't drink mine. Then they tried to charge us for the two pints. They really weren't that busy, so these sort of mistakes are not explainable, just shoddy. Also, finding the car park is a nightmare. We drove around in a big circle a few times before we found it, and that was with a sat nav!…
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Parking was a nightmare for such a large hotel you had a drop off point for three cars and during our stay two spaces were occupied permanently by two cars. Very warm welcome once we park and staff were genuinely attentive and friendly apart for the bar staff who we found quite rude. Hotel was clean but plumbing needs sorting out, running toilets and gurgling drains. Food options are limited and expensive, Breakfast was very good but dinning area far to small for a big hotel, but again staff really good. Room keys kept losing their config, we were locked out at least three times and witnessed other guests with the same issue. Overall good but as a brand disappointed
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: Its on a roundabout so no views but quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paulo Henriques, Guest Services / Front Office at Jurys Inn Southampton
Responded 1 week ago
Dear Dave, I understand that things at a times can be quite challenging. I apologise for any inconvenience caused and promise to make it better for you next time. However, I am very please to hear that our staff were superb and that you enjoyed our breakfast in the morning. As always both positive and negative aspects will help us to improve and make it better for our future guests. For that and on behalf of the team at Jurys Inn we are forever thankful for you taking your time to review and rate your stay with us. Hopefully will see you in the future, Kind Regards, Paulo Henriques Duty Manager at Jurys Inn
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We were moved to this hotel due to a sister hotel not receiving our booking & being full - not a great start to our holiday. We’ve stayed here before and it was okay but disappointing this time. I E given two stars - 2.5 more accurate - between poor and average. Room was disappointing - refurbishment needed and not clean. Mildew stains in bathroom, wall stained and crumbs & hair clips on carpet. Not nice - fortunately only staying briefly for one night. Two extremely small double beds. Air conditioning not working in bar and restaurant - hideous. Neither seemed overly busy (nor at breakfast) & there seemed to be a good number of staff however it was chaotic. Some staff did make a great effort to be fair. Some were new. Food average - Caesar salad nicest. Kids menu good but I E cream sandwich came with strawberry ice cream rather than the vanilla described - was sorted but why do this?? Breakfast average - reasonable not extensive selection. Some items lacked tongs/proper cleanliness etc. Topping things up a challenge which is always annoying. Apparently poached eggs available (saw someone order) but we were not advised of this. Location on a roundabout however we had a high room & was very quiet. Wouldn’t use in future unless had to.…
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Not well located for cruise terminal - book taxi in advance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paulo Henriques, Guest Services / Front Office at Jurys Inn Southampton
Responded 2 weeks ago
Dear Radley, First of all I would like to thank you on behalf of the team at the Jurys Inn Southampton for taking the time to review/rate your experience at our Hotel. I understand that things didn't go as planned and for that I would like to apologise, Both positive and negative aspects are important for the future of our business as without both sides we won't be able to improve/offer a better service. If you'd like please contact us in order for us to have a quick chat and make sure things like this won't happen in future stays. Once again, thank you so much for your time, Kind Regards, Paulo Henriques
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We stayed here as part of our Paultons Park short break. Its quite difficult to find parking for, and we had to make a 10 minute walk with all of our stuff and it was very tricky to cross the road safely! When we arrived reception was absoltuely boiling in there. The staff were very polite and we had colouring in activity pack for our 2 girls and they gave us a card which said it had an activity room for them between certain times, and a film and ice-cream, popcorn, we didn't make use of this though as we were late back and needed to get us dinner and the girls to bed. But that was a nice touch to add. Our room was okay, just lacked on being to a high cleaning standard. The bathroom floor had dirty marks, and the grout on the tiles. Taps were dirty and they hadn't cleaned throughly just where the eye can see. Pipe work was covered thick with dust. I didn't like that the body wash, shampoo you couldn't move. Its okay if you wanted a shower but I had a bath and couldn't move the wash bottle down. Also small children couldn't reach for the soap to wash hands as screwed high to the wall. The bath was very low to the floor and very shallow. The room was noisy and we were in one of the rooms that faced out to the main road, busy traffic and shouting about from drunk people. We only had 1 pillow each, no other pillows provided. They did phone to our room when we left my babies spoon at dinner. Which was nice of them. The food in the restaurant was over priced. £16 for a small lasagne that tasted warmed up. Breakfast I had a hair in my food, sausages undercooked and I was put off. …
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: If you have small children, maybe drop them off with your partner at front of hotel. Parking to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I stayed at the Jury’s Inn Southampton recently. We were really pleased with the service from the member of staff we spoke to at the front desk who was so friendly, kind and helpful. We needed a room at the last minute very late at night as our other accommodation fell through, and the staff member went above and beyond to help and got us sorted and booked in. The room we were given was vast, with two double beds, a huge bathroom and ample floor space. There was a desk with tea and coffee facilities, two huge mirrors, a comfy chair and extra towels, bedding, an iron and ironing board and more. We were really impressed, and everything was suitably clean. The one thing that we would note as a downside is that the air con in the room was quite poor, which was tricky as the city can get very hot in the summer. However, I would definitely recommend this hotel!…
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from douglas Lapsley, Other at Jurys Inn Southampton
Responded 3 weeks ago
Dear Guest We really appreciate the time you have taken to give us feedback regarding your recent stay at Jury’s Inn Southampton. All comments both positive and negative are reviewed by the Heads of Department and then shared with their teams. It is only through open and honest feedback that we can improve the service and standards that we offer. We look forward to the pleasure of welcoming you back in the future. With Kind Regards Douglas Lapsley Duty Manager
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I score my 10 night visit 1/5 stars. This is a far cry from a 4 star hotel - Room was dirty. Particularly the carpet - Trying to get new towels was hard. Several asks over 2 full days. It took a friend to really push staff in the end - I left my card on door to clean room for days and it went undone - Asked for bin to be emptied for 2 full days. It took a friend to really push staff in the end - Bathroom was just ok. Very basically decorated for a wet room in a supposed 4 star hotel - I asked for push pedal bin in bathroom to be replaced with waste paper style as I am a wheelchair user. It was never replaced my whole 10 nights stay Very well situated hotel for a wheelchair user visiting Southampton but I will not be using this hotel again
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from douglas Lapsley, Other at Jurys Inn Southampton
Responded 3 weeks ago
Dear Guest Thank you for taking the time to complete the feedback questionnaire regarding your recent visit to Jury’s Inn Southampton. All comments both positive and negative are reviewed by the Heads of Department and then shared with their teams. It is only through open and honest feedback that we can look at and improve the service and standards that we offer. Please accept my sincere apologies for the shortcomings in our service levels during your stay. I understand that we cannot change the experience that you have already had, but I really do hope we will get the opportunity to welcome you back in the future and improve on the impression that you have been left with. We hope that you have not been deterred from staying with us again and we look forward to the pleasure of welcoming you back when you can be assured of our best attention. With Kind Regards Douglas Duty Manager
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Booked a short break with my two daughters as part of a Paultons Park deal and separately an additional night to watch NIvEng at the ladies Euros. Staff helpfully and without fuss linked the bookings so we didn't have to check out and in again. My girls had a great time and the three of us had a comfortable stay in a family room. Staff were all very friendly and breakfasts were excellent.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from douglas Lapsley, Other at Jurys Inn Southampton
Responded 3 weeks ago
We really appreciate the time you have taken to give us feedback regarding your recent stay at Jury’s Inn Southampton. We look forward to the pleasure of welcoming you back in the future. With Kind Regards Douglas Lapsley Duty Manager
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PRICE RANGE
$83 - $155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys inn southampton hotel southampton, jurys hotel southampton, southampton jurys hotel
LOCATION
United KingdomEnglandHampshireSouthampton
NUMBER OF ROOMS
270
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Claim Your Listing Frequently Asked Questions about Jurys Inn Southampton
Which popular attractions are close to Jurys Inn Southampton?
Nearby attractions include Houdini's Escape Room Experience - SOUTHAMPTON (0.3 km), Bring & Mix (0.4 km), and 1932 (0.3 km).
What are some of the property amenities at Jurys Inn Southampton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Jurys Inn Southampton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Jurys Inn Southampton?
Conveniently located restaurants include The Bedford, Tim's Bistro, and Blue Island.
Are any cleaning services offered at Jurys Inn Southampton?
Yes, dry cleaning and laundry service are offered to guests.
Does Jurys Inn Southampton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Jurys Inn Southampton?
The staff speaks multiple languages, including English, Spanish, French, German, Slovak, and Latvian.
Are there any historical sites close to Jurys Inn Southampton?
Many travellers enjoy visiting Tudor House and Garden (1.3 km), Eling Tide Mill Experience (5.6 km), and Bargate (0.9 km).
Does Jurys Inn Southampton have any great views?
Yes, guests often enjoy the park view available here.
Is Jurys Inn Southampton accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.