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Premier Inn Southampton West Quay Hotel

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Premier Inn Southampton West Quay Hotel
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1,829 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Southampton West Quay Hotel
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Showing 1,811: English reviews
Nottingham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2015

Always stay here overnight when visiting Isle of White. Friendly and helpful staff, the rooms are very clean and comfy. Breakfast always very good, sets you up for the day. Plenty of parking spaces at multi storey car park next to it. Definitely be back again.

Helpful?
Thank lorraineboultby
PI-Southampton-WQ, Guest Relations Manager at Premier Inn Southampton West Quay Hotel, responded to this review

Dear MickandLol Thank you for your wonderful comments on your recent stay with us at Premier Inn Southampton West Quay. I am delighted to hear that you were impressed with our hotel that you plan to make another return visit. We look forward to welcoming you back in the future - for the best rates and the quickest way to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2015

room stank of paint, pillows werent what they said they were, bathroom floor that soft (as in rotten etc) that it fealt like you were going to go through it and say hello to the guests below. no dedicated car park

Review collected in partnership with premierinn.com

Helpful?
Thank Chris S
PI-Southampton-WQ, Guest Relations Manager at Premier Inn Southampton West Quay Hotel, responded to this review

Dear Chris S Thank you for your comments on your recent stay at Premier Inn Southampton West Quay. It really matters to us that our guests enjoy every aspect of their stay, and I do apologise that on this occasion we failed to provide this. Your feedback is very much appreciated as we endeavour to improve standards and meet all... More 

Sandnes, Norway
Level Contributor
144 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 September 2015 via mobile

We only stay there, several times before crusing with Royal Caribbean ships. Only experienced good Food, friendly staff and a good bed. A good thing is, the shopping center is just across the road for last minute shopping.

Helpful?
Thank Rooty2013
PI-Southampton-WQ, Guest Relations Manager at Premier Inn Southampton West Quay Hotel, responded to this review

Dear Rooty2013 Thank you for your fantastic comments on your recent stay with us at Premier Inn Southampton West Quay. I am delighted to hear that you were impressed with our hotel and the team. We look forward to welcoming you back in the future - for the best rates and the quickest way to book please visit our website.... More 

South Hampton, New Hampshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2015

we stayed here for a night .the hotel is great with very good staff specially the waitress who was very attentive and professional. the room was pretty good with the comfy bed. overall a good stay....

Helpful?
Thank Andrew3498
PI-Southampton-WQ, Guest Relations Manager at Premier Inn Southampton West Quay Hotel, responded to this review

Dear 779simon Thank you for your great comments on your recent stay with us at Premier Inn Southampton West Quay. I am delighted to hear that you were impressed with our hotel and the team. We look forward to welcoming you back in the future - for the best rates and the quickest way to book please visit our website.... More 

Gainesville, Florida
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 September 2015

Stayed one night, the day before our cruise, the staff were accommodating of getting us a room since we arrived early. The location was convenient to the mall, and restaurants,a small market next to the hotel , convenient to get provisions. The room was super clean and comfortable bed. The staff were respectful and helpful. Would love to come back... More 

Helpful?
Thank grino44
PI-Southampton-WQ, Guest Relations Manager at Premier Inn Southampton West Quay Hotel, responded to this review

Dear grino44 Thank you for your fantastic comments on your recent stay with us at Premier Inn Southampton West Quay. I am delighted to hear that you were impressed with our hotel and the team. We look forward to welcoming you back in the future - for the best rates and the quickest way to book please visit our website.... More 

Derbyshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 September 2015

Overall you get what you expect from a Premier Inn, the rooms were clean and modern, staff very friendly and helpful, breakfast excellent. The Location of this hotel is ideally situated for either a day out in Southampton, or the new forest or even a trip round to Portsmouth. A short walk gets you to the city centre or to... More 

Helpful?
Thank boots2k5
PI-Southampton-WQ, Guest Relations Manager at Premier Inn Southampton West Quay Hotel, responded to this review

Dear boots2k5 Thank you for your wonderful comments on your recent stay with us at Premier Inn Southampton West Quay. I am delighted to hear that you are impressed with our hotel and that you have made several return visits. We look forward to welcoming you back in the future - for the best rates and the quickest way to... More 

Eastbourne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 August 2015

i stayed here for a shorbreak with my two children and mother. The staff are wonderful and extremely helpful. The hotel itself is modern, clean and comfortable. The meals were nice and the breakfast plentiful with a nice selection. The only downside to our stay was the noise from the building works opposite which woke us each morning around 7... More 

Helpful?
Thank Dawn L
PI-Southampton-WQ, Guest Relations Manager at Premier Inn Southampton West Quay Hotel, responded to this review

Dear Dawn L Thank you for your comments on your recent stay with us at Premier Inn Southampton West Quay. I am delighted to hear that you were impressed with our hotel and the team. Your feedback is very much appreciated as we endeavour to improve standards and meet all our customer needs. We look forward to welcoming you back... More 

West Firle, United Kingdom
1 review
Reviewed 27 August 2015

Have just had a 3 night stay here with my daughter and grandchildren . Nice bright , clean room with all amenities . Nothing was too much trouble for staff.Great breakfast with lots of choice.Thankyou

Helpful?
Thank caroline r
PI-Southampton-WQ, Guest Relations Manager at Premier Inn Southampton West Quay Hotel, responded to this review

Dear caroline r Thank you for your wonderful comments on your recent stay with us at Premier Inn Southampton West Quay. I am delighted to hear that you were impressed with our hotel and the team. We look forward to welcoming you back in the future - for the best rates and the quickest way to book please visit our... More 

Worcester, United Kingdom
1 review
Reviewed 27 August 2015

we stayed here for a short 3 night break with my mum and 2 kids. the hotel is a great location for shopping right next to the shopping centre. the food is very good and the only problem we experienced was incredibly slow service one night at dinner which took 2.5 hours for two courses. the manager/supervisor was decent enough... More 

Review collected in partnership with premierinn.com

Helpful?
Thank jackieworc
PI-Southampton-WQ, Guest Relations Manager at Premier Inn Southampton West Quay Hotel, responded to this review

Dear jackieworc Thank you for your comments on your recent stay with us at Premier Inn Southampton West Quay. I am delighted to hear that you were impressed with our hotel and the team. Your feedback is very much appreciated as we endeavour to improve standards and meet all our customer needs. We look forward to welcoming you back in... More 

Shrewsbury
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 26 August 2015

Very clean, quiet and comfortable. Definitely worth paying a bit more than the nearby Ibis Budget. Staff very friendly and efficient. Short walk to City Centre, station and cruise ships. Plenty of restaurants also a short walk away.

Helpful?
Thank MungoShrewsbury
PI-Southampton-WQ, Guest Relations Manager at Premier Inn Southampton West Quay Hotel, responded to this review

Dear MungoShrewsbury Thank you for your fantastic comments on your recent stay with us at Premier Inn Southampton West Quay. I am delighted to hear that you were impressed with our hotel and the team. We look forward to welcoming you back in the future - for the best rates and the quickest way to book please visit our website.... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile away and by road there is easy access to the M27 and M3 giving an easy commute to Paultons Park and Pepper Pig World.Our Southampton West Quay Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 

Additional Information about Premier Inn Southampton West Quay Hotel

Address: 96 Harbour Parade | West Quay, Southampton SO15 1BA, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: ₹ 3,866 - ₹ 7,903 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Southampton West Quay Hotel 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Premier Inn Southampton West Quay Hotel Southampton
Hotel Style:
#1 Business Hotel in Southampton
#2 Romantic Hotel in Southampton
#2 Family Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Southampton West Quay Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Southampton West Quay Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wherever I've stayed at a Premier Inn it is always good value, quiet and comfortable, and yes you do get a good nights sleep! .”
 of 5 bubbles 148diannep, 1 Dec 2016 | Read review
“Room in front of hotel better 110 ideal”
 of 5 bubbles dafydd, 28 Nov 2016 | Read review
“Rooms facing the port may be a bit quieter.”
 of 5 bubbles johncowlyn, 25 Nov 2016 | Read review
“There are lifts.”
 of 5 bubbles Emsxo, 19 Nov 2016 | Read review
“Take your Fist Left at the mini roundabout to get to the carpark. Multi story opposite £5 all day.”
 of 5 bubbles Brynkno, 16 Nov 2016 | Read review
5 of 5
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