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96 Harbour Parade West Quay, Southampton SO15 1BA England
5 people are viewing this hotel
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (255)
Room & Suite (94)
Dining (63)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn Southampton West Quay hotel
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 29 hotels in Southampton
Location
Cleanliness
Service
Value
Located right at the heart of Southampton's city centre, Premier Inn Hotel Southampton West Quay is ideal if you've got your heart set on shopping, sight-seeing or just about anything else. With international transport hubs nearby, we're the perfect location if you're travelling further afield too. You'll fall in love with what Southampton has to offer. Swoon over an array of stylish shops in West Quay. Or be smitten with the unique landscape of the New Forest. Lose your heart to some great entertainment at the Mayflower Theatre, then eat your heart out at our restaurant, before getting a great night's sleep in a comfy bed.
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Property amenities
Paid public parking nearby
Free internet
Restaurant
Highchairs available
24-hour security
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
First aid kit
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Wardrobe / wardrobe
Electric kettle
Flatscreen TV
Bath / shower
Clothes rack
Private bathrooms
Complimentary toiletries
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English
3100Reviews143Q+A100Room tips
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M2085AAmark wrote a review Yesterday
1 contribution
Arrived to a busy check in area with one staff member clearly overwhelmed by it all, finally got our key and proceeded to our room and opened the door to find it already occupied with the people " relaxing" on the bed!! they were as shocked as we were, we made our apologies and quickly returned to the very much overworked staff member, who apologized and gave us another room -eventually, and there were no more surprises.
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Barbara H wrote a review Jan 2022
Southampton, United Kingdom133 contributions37 helpful votes
Hotel's Favourite
Lovely stay here. Very clean everywhere and a very spacious room lovely comfortable bed and a really tasty well cooked breakfast such good value for money. The bar area very nice and relaxing. The staff are the nicest and most helpful I have ever met at a hotel
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Aero_Danno wrote a review 14 Aug
Nashville, Tennessee73 contributions10 helpful votes
First off we had a very positive stay at Premier Inn. "Amazing Amanda" helped us to find everything we needed to make our stay successful. Matt behind the bar was outstanding at serving up drinks. This hotel has everything you need pre-cruise. There is a tiny market less than a block from the front door of the hotel. There is also a shopping mall liberally right across the street. The hotel even provides a phone by the elevators that is a direct dial to order a taxi cab. Which we used to get to the cruise for about 6 pounds. We enjoyed breakfast. There was the correct number of staff working in a very busy breakfast area. We were ably to get breakfast with no problems. The food was typical breakfast buffet food.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Jojo wrote a review 12 Aug
1 contribution
We spent 2 nights at this hotel whilst visiting Peppa pig World with 2 young kids and 2 adults. Parking- none on site but there is hotel parking for the Moxy hotel which is next to Premier Inn, you can drop off here but must no exceed 10 minutes otherwise you will receive a fine. There is a multi storey car park close but stick to the left lane, zone c. We parked on level 2c which had a exit that led to the reception. You will need to go down 4 steps and walk over (this leads you back to the drop off car park). £5 per day. Staff- Found them to be really friendly. Room- Smaller than usual family room. We had 1 double bed and a single and sofa bed. The room was also very dusty. I usual ignore these things as I never want to complain about housekeeping ( I have heard stories when customers complain). Anywho the sofa bed was the most uncomfortable, was so hard. As a result 3 of us slept in the double bed and anyone with kids knows this is not a comfortable sleep. The next morning we mentioned this to a member of staff, she apologied and assured me someone would come by and put extra padding on the bed. We left to go to the park around 9:30am and returned around after 4pm. Now we were shattered !! Second day at the park in the heat from morning, just imagine. Everyone was just looking forward to sleeping. To my surprise the bed was the same no padding. We called reception but no answer. My husband ended up sleeping on it to keep the peace! He then complained to me the following morning of lack of sleep due to discomfort! Breakfast- Normal buffet style breakfast. However, they need to maintain better cleanliness of the high chairs. The straps were really filthy, I ended up not using them. I have stayed at several Premier inns and I wish there was consistency in the quality. I doubt I will stay at this hotel again purely because of the discomfort of the sofa bed. I
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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robww wrote a review 9 Aug
London, United Kingdom376 contributions121 helpful votes
Well located with plenty of parking (£5 / 24 hrs) by the shopping centre and Ikea. Very helpful and available reception staff, very welcoming. Room was fine, air con very cool, no problems at all. Restaurant as expected but don't expect to see many vegetables- salads though. Good for a couple of nights or perhaps pre/post cruise? Recommended.
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Date of stay: August 2022Trip type: Travelled on business
Room Tip: Park in the multi storey. The car park behind the Premier Inn is for the Moxy Hotel. 5G very fast...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrew M wrote a review 8 Aug
Glasgow, United Kingdom3 contributions1 helpful vote
Handy location for port, ok facilities but staff are not welcoming at all and very rude/abrupt to deal with. Not a good experience. Both at checkin and breakfast reception we were met with aggression and a "cant be bothered with you" attitude.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rachel C wrote a review 4 Aug
England, United Kingdom14 contributions2 helpful votes
Had a wonderful 3 night stay, was told at check in that they only clean rooms at our request which was fine if we needed anything we would just ask, all staff very friendly and lovely breakfast, air conditioning in room very good the only thing that was a let down was how poor the free wi-fi was.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mark H wrote a review 1 Aug
London, United Kingdom5 contributions3 helpful votes
Arrived at hotel to be told I can’t park in car park but needed to park in the local shopping mall. Fortunately only next door and a fiver overnight. Staff are really friendly and helpful. I wouldn’t normally write a review, as most people know what they are getting at these hotels, however great service in bar/restaurant and check in. Pleasantly surprised, thank you!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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micor1 wrote a review Jul 2022
Ontario88 contributions8 helpful votes
The Premier Inn is a 3-minute walk to Old Town Southampton. It is a neat spot to walk around and see the old wall and buildings. There is a huge Shopping Mall right next door and Ikea is around the corner. Lots of things close by. Also a $7 taxi ride from the cruise ship port.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jayZ4863IE wrote a review Jul 2022
1 contribution
There were 2 chairs in the room that had stains. Wanted to warm the room up but thermostat range was limited. Warmed up at night. Dead fly and live silverfish in my bed the second night (after cleaners cleaned my room). This made me cringe. Could not make staff aware as no one was there when I checked out. Room needs modernisation
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$58 - $116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn southampton west quay hotel southampton
LOCATION
United KingdomEnglandHampshireSouthampton
NUMBER OF ROOMS
155
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Frequently Asked Questions about Premier Inn Southampton West Quay hotel
Which popular attractions are close to Premier Inn Southampton West Quay hotel?
Nearby attractions include 1st Base - Baseball Entertainment Centre (0.4 km), Locked In A Room - Southampton (0.3 km), and Tudor House and Garden (0.3 km).
What are some of the property amenities at Premier Inn Southampton West Quay hotel?
Some of the more popular amenities offered include an on-site restaurant, free internet access, and reduced mobility rooms.
Which room amenities are available at Premier Inn Southampton West Quay hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Premier Inn Southampton West Quay hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Premier Inn Southampton West Quay hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Premier Inn Southampton West Quay hotel?
Conveniently located restaurants include Mexifun, Cafe Thrive, and Bella Italia Southampton Hanover.
Are there any historical sites close to Premier Inn Southampton West Quay hotel?
Many travellers enjoy visiting Tudor House and Garden (0.3 km), Eling Tide Mill Experience (5.3 km), and Bargate (0.3 km).
Is Premier Inn Southampton West Quay hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.