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Highfield House Hotel

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Traveller (35)
Room & Suite (43)
Dining (6)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Wheelchair Access
Conference Facilities
Laundry Service
3 Star Hotel
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Location and contact
119 Highfield Lane | Portswood, Southampton SO17 1AQ, England
3.9 km to Eastleigh Airport
35 restaurants are within a 0.5 km radius
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (602)
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136
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143
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24
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All reviewsbreakfast was excellentbuffet stylesouthampton universityself servicetrouser pressthree starplenty of parkingfree wififull englishhotel guestsironing boardcar parkhigh streeta bit tiredtwin roomone night stayan overnight stay
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1 - 5 of 586 reviews
Reviewed 4 days ago

Charged for a room even though I cancelled the booking well in advance......... they advised that they never received my cancellation!! Unfortunately I have deleted the confirmation email stating that the booking had been cancelled (because I wrongly assumed that would be the end of...More

1  Thank vibby2018
Response from Paul U, General Manager at Highfield House HotelResponded 4 days ago

Dear Guest, Thanks for the review, apologies that you feel you have been incorrectly charged. If you cancelled via Booking.com, they would be able to assist in providing the cancellation number for you. My team are not permitted to cancel a reservation that is made...More

Reviewed 5 days ago

We had an ok stay here. The room was fine - clean, with a very small double bed. If you have mobility problems, be aware that there is no lift, so ask for a room on the ground floor. The hotel is on a busy...More

Thank LMCambridge_UK
Response from Paul U, General Manager at Highfield House HotelResponded 4 days ago

Dear Guest, Thank you for taking the time to leave a review. I'm sorry your stay left you with mixed feelings. Rest assured, all comments are welcomed, they assist us in our efforts to continuously improve. Kind Regards, Paul Upton | General Manager

Reviewed 6 days ago

Stayed on a Friday night, warm welcome by both receptionist. The room was very clean and comfortable. Excellent parking facilities. Only let down was noisy guest next door, who had no consideration for other guests. Otherwise a good stay.More

Thank GRabbit
Response from Paul U, General Manager at Highfield House HotelResponded 4 days ago

Dear Guest, Thank you for your kind comments and feedback. We really appreciate you taking the time to let us know how your stay was. I'm sorry that you were disturbed by another guest, for future reference, should you be disturbed, please contact a member...More

Reviewed 1 week ago via mobile

I booked a superior double room via hotels.com and upon arrival I got thecresrrvation confirmed but couldn't check in ad too early. When checking in later that night I wentbtobrpom to find a single room the hotel was fully booked & by now midnight. I...More

Thank Diane N
Response from Paul U, General Manager at Highfield House HotelResponded 1 week ago

Dear Diane, Thank you for taking the time to leave a review, please accept my apologies for any inconvenience caused due to the problems with the availability of the room type you reserved. From time to time, the hotel may have to reallocate a room...More

Reviewed 1 week ago

The room was clean and quiet, the front desk staff very welcoming and the breakfast good. We booked this hotel as it wasn't far from Southampton Airport. The bonus, we discovered, was its proximity to many restaurants and a large grocery store. The hotel lobby...More

Thank Cheryl A
Response from Paul U, General Manager at Highfield House HotelResponded 1 week ago

Dear Cheryl, Thanks for your honest, kind review. We appreciate the feedback and hope that we will be able to welcome you back again in the future. We have exciting plans for a full renovation in the coming year, I'm sure upon completion you will...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Laundry Service
Non-Smoking Hotel
Conference Facilities
Breakfast Available
Price range
US$ 113 - US$ 168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
71
Reservation Options
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, Priceline and getaroom.com so you can book your Highfield House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Location
United Kingdom > England > Hampshire > Southampton
Also Known As
Highfield Hotel Southampton
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Traveller (35)
Room & Suite (43)
Dining (6)
Questions & Answers
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lazylamb
5 February 2018|
AnswerShow all 3 answers
Response from m0dam | Reviewed this property |
I don’t believe they offer parking for the duration of a cruise. The car park is a standard size for a smallish hotel. However, we didn’t ask the question so maybe contact them directly.
1
Vote
BillyT9999
7 September 2017|
AnswerShow all 3 answers
Response from Paul U | Property representative |
Hi there, the hotel does not have a Bar or Evening Restaurant. A selection of bottled drinks may be purchased from reception and there is a neighbouring restaurant and bar. The hotel does have a Breakfast room. Hope this... More
0
Votes
Room Tips
"Rooms away from the bar and the street are the quietest. My room was on the ground floor next to the parking..."
Read review
"Don't stay here!!!!!!!"
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"I'd imagine rooms at the back are quieter (ours overlooked the front & there was a lot of street..."
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"There is no lift, so bear this in mind when booking."
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