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Novotel Southampton

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Novotel Southampton
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1,591 Reviews from our TripAdvisor Community

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Showing 1,476: English reviews
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Birmingham, United Kingdom
Reviewed yesterday NEW

the hotel is fine. the only problem you cannot turn the air con off. so it kept us awake part of the night. we wont stay again because of this.Also the breakfasts are expensive but there are plenty of close by places where you can eat.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank willowpitch
Sheffield, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

I've stayed at the Novotel for work twice now, and based on the experience of this hotel, I am now a loyal Novotel customer. Travelling for work is not always a pleasant experience but when the hotel is as good as this, it makes it easy and comfortable. The hotel is a stones throw from the train station. It's easy...

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Helpful?
Thank Plepton
About Hotel's Favourite Review
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your five star review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Marta Koman Food and Beverage Manager Novotel Southampton

Woking, United Kingdom
Reviewed yesterday NEWvia mobile

Stayed one night after visiting the guildhall - staff friendly, parking good (not free but totally hassle free) room clean, beds comfy not much more you can ask for I would happily return for a night or two if visiting Southampton again

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Helpful?
Thank Samantha F
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Samantha, The team and I very much appreciate your comments. We are so pleased that you had an enjoyable time during your stay with us. I hope we can welcome you back to Novotel Southampton in the future. Regards, Marta Koman Food and Beverage Manager Novotel Southampton

Newcastle
Reviewed 2 days ago NEWvia mobile

We stayed here for two nights to explore Southampton. This is not a boutique or spa hotel but it's a very satisfactory short stay break. The rooms are very clean- a little dated (some wood chip paper) but not shabby. Bathrooms are modern and spotless. Tea and coffee making and a small fridge in room. The rooms sleep up to...

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Helpful?
Thank JaneGNewcastle
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Jane, Thank you very much for your comments. It was pleasure to read that you had a pleasant stay and your room met with your expectations. Big thank you for your booking direct with us and I’m sure you will discover much more benefits for joining the loyalty club. I will pass your comments on to the team and...

Reviewed 2 days ago NEWvia mobile

We stayed at the Novotel for an evening as we had an early start looking around Ventura the next day... very modern central areas, decent breakfast and room was clean and tidy... toilet was separate from bathroom, which made both a little small... but if two sharing the room then it maybe a good idea. Staff very pleasant, small bar...

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Helpful?
Thank Barry A
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Southampton. I am so glad that you had an enjoyable time during your stay with us and we look forward to welcoming you back in the near future. Regards, Marta Koman Food and Beverage Manager Novotel Southampton

Newcastle upon Tyne, United Kingdom
Reviewed 6 days ago NEW

I've stopped at this hotel a few times previously, due to it's location and easy access to Red Jet Terminal etc... On the previous occasion the hotel room i was given was looking a bit tired and there were a couple of issues regarding a double booking of a meeting/conference room. I decided to give it another go and i'm...

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Helpful?
Thank Daftlad1962
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay and your great and constructive comments. I am glad you came back and happy to see you found our service very good. Menu can improve and our dish of the day can make a difference. I hope to see you in a near future. Kind regards, Patrick Le Henaff General Manager

London, United Kingdom
Reviewed 6 days ago NEW

The Room was clean and comfortable, however it was quite dated and the separate toilet felt like a public WC. The service wasn't great, there was a large boxing event happening during the stay - a warning would have been nice and staff weren't overly welcoming. The bar was full of boxing guests on second day so wasn't useable. The...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 163ngk
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay, I am sorry that the room was not to your full satisfaction. The Boxing event was a large events and please accept my full apologies if the bar and lobby was not as quiet as usual. I do hope, this will not deter you coming back and we hope to see...

Reading, United Kingdom
Reviewed 1 week ago

I found the hotel room comfortable and the staff friendly and helpful. Food at the bar in the evening was fairly simple and good quality; I thought the buffet breakfast was excellent. I had to make a change in the number of us staying just a couple of days before and was dreading the complications - in practice it was...

Review collected in partnership with Novotel Hotels
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Helpful?
Thank blackphi2017
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your five star review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again soon. Kind regards, Marta Koman Food and Beverage Manager Novotel Southampton

Denia, Spain
Reviewed 1 week ago via mobile

I have been here for a fortnight now sadly due to the fact that my Dad was in a nearby hospital. This hotel and their staff have bent over backwards for me (amending the dates of my stay frequently!) and have gone the extra mile so many times as well as asking after dad on a daily basis. The restaurant...

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Helpful?
Thank Eagle28Denia
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your kind review of your stay with us at Novotel Southampton. It is always a pleasure to receive positive feedback. We are so pleased you enjoyed your recent stay and we look forward to welcoming you back soon. Sincerely, Marta Koman Food and Beverage Manager Novotel Southampton

Brighton, United Kingdom
Reviewed 1 week ago via mobile

We booked 2 rooms for a family birthday get together. From the minute we arrived the staff were wonderful with the children giving them small to welcome them and chatting about their holiday. We stayed in the Cath Kidston styled room. It was clean, comfy and with good size beds. We had the pool to ourselves in the morning. Again,...

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Helpful?
Thank Katie E
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Katie, Thank you very much for your comments. I am glad that you had an enjoyable time during your stay with us. It was pleasure to read that you found the staff helpful and friendly and your room met with your expectations. Again thank you for your kind words and I hope we can welcome you back to Novotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elements Restaurant & Bar
Cuisines: Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: ₹ 5,468 - ₹ 12,323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Agoda, ACCOR, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Novotel Southampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#2 Luxury Hotel in Southampton
#5 Green Hotel in Southampton
#6 Business Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Southampton staff and other travellers.
45 questions
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Questions? Get answers from Novotel Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you pick a big room”
 of 5 bubbles katieweezavisser, 17 Mar 2017 | Read review
“We just booked a standard double which was very good”
 of 5 bubbles lovefamily14, 1 Mar 2017 | Read review
“Room 205 is opposite lifts”
 of 5 bubbles hampshirefamily2015, 19 Feb 2017 | Read review
“It's a lucky dip”
 of 5 bubbles stevewood30, 17 Feb 2017 | Read review
“to get value for money, do not book executive as it does not exist at this hotel”
 of 5 bubbles angelamag2015, 4 Feb 2017 | Read review
5 of 5