We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Novotel Southampton

Show Prices
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Novotel Southampton
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,541 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,427: English reviews
Bristol, United Kingdom
Reviewed 2 days ago NEWvia mobile

I stayed one night on business. This hotel hasn't been refurbished for a while and looks dated compared to other Novotels. My room was a good size, clean and comfortable. Wifi worked well and was free. Unfortunately the pool was out of service during my stay. They were doing repairs as I arrived but this was dissapointing. The staff really...

 Report
Helpful?
Thank Car0line7979
Leominster, United Kingdom
Reviewed 2 days ago NEW

My initial impression of the hotel was not good as three rats ran in front of my car as I drove onto the carpark to check in. I was booked into the hotel for a week by my company. Each morning and evening rats could be seen running around the parked cars. These observations were reported to reception who were...

 Report
Helpful?
Thank Jon F
London, United Kingdom
Reviewed 3 days ago NEW

Usually "Novotel" Hotels, have a better range than "Ibis Hotel" or "Ibis Budget" my expectation was a bit higher, but in overall it was ok. So hotel having Car park with a plenty of spaces, believe that on pick times they haven't got many spots, but there is in average over 100 car spots to park. They having large reception,...

 Report
Helpful?
Thank akrasnovskis
Jersey, United Kingdom
Reviewed 3 days ago NEWvia mobile

I'm used to the Novotel's being quite a good, above average, modern stay. However this one, whilst in a fairly convenient location for us, was a bit average. The photos listed of the rain shower didn't apply to our room - there was a sub par bath/shower only. The exec room was a good size but a little dusty. Bedding...

 Report
Helpful?
Thank TimX123
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Southampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in...

Reviewed 1 week ago

Having had such an outstanding stay the December before, we chose to stay again prior to our holiday cruise. The family were greeted warmly by the reception staff and were given the option of adjoining rooms which suited us perfectly. The rooms were wonderfully quiet, comfortable and impecably clean. The Manager Patrick Le Henaff was exceptionally helpful offering to resolve...

 Report
Helpful?
Thank Maria C
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

DearGuest, Thank you very much for your five star review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Once again thank you for your kind words and we are looking forward to your next stay with...

Oldham, United Kingdom
Reviewed 1 week ago

We have stayed on a number of occasions and found this time to see much needed improvements. Check in was a lot easier. I still think that car parking should be free and not the £8 charged seeing that it is £5 at West Quay car park.

 Report
Helpful?
Thank keith w
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Marta Koman Food and Beverage Manager Novotel Southampton

Wetherby, United Kingdom
Reviewed 1 week ago via mobile

Stayed here one night before catching a cruise liner. Good value for a clean, spacious room and excellent breakfast. Close to local museums and shopping centre. Staff very helpful. A little hot in the bedroom and not really an option to open the window due to the noise from the port and the seagulls

 Report
Helpful?
Thank DorothyT
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

London, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for an overnight prior to joining a cruise. Location is handy and easy walk from the train station. Also easy reach to the shopping centres. Oxford street for food and drink is a bit of a walk but worth it. Staff were excellent. Young but polite and considerate. We had an executive room which had loads of space...

 Report
Helpful?
Thank Paul G
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Paul, Thank you for your stay and the good feedback we received. I am glad to see you had a good time with us and found the location of the hotel very convenient for shopping, a short distance to train station and dinning out. We hope we will see you again in a near future. Kind regards, Patrick Le...

Lytham St Anne's, United Kingdom
Reviewed 1 week ago via mobile

The room was tired and at best basic. The bar staff were disinterested as were the breakfast staff. They seem to not have any understanding of hospitality whatsoever. There has to be better competition and choice in the area. To add insult to injury there was an over charge item on the bill of £70.00.

 Report
Helpful?
Thank Garsidepa
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay and your feedback. I am sorry to see that your experience was not as good as expected. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Paris, France
Reviewed 1 week ago

Gold membership need to be highlighted in order to get the benefits. Breakfast could be either better products. Espresso too. Room are clean, although not really new. Superior room have Bose Bluetooth speaker, which is very good.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Hotels-Accor
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay, thank you for your loyalty I am happy to see you got your benefits. This should have been offer automatically. Thank you for this feedback. I hope we will see you in a very near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

222 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (184)
Viewed
Room/Suite (44)
Viewed
Dining (6)
Viewed
Hotel & Grounds (33)
Viewed
Bathroom (16)
Viewed
View from Room (3)
Viewed
Family/Play Areas (1)
Viewed
Other (81)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Pool/Beach Area (2)
Viewed
Dining (8)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (10)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Southampton hotels
0.7 km away
Premier Inn Southampton West Quay Hotel
0.9 km away
Grand Harbour Hotel
Grand Harbour Hotel
#18 of 24 in Southampton
1,512 reviews
0.1 km away
Ibis Southampton Centre
Ibis Southampton Centre
#10 of 24 in Southampton
888 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Jurys Inn Southampton
Jurys Inn Southampton
#6 of 24 in Southampton
533 reviews
0.8 km away
Holiday Inn Southampton
Holiday Inn Southampton
#16 of 24 in Southampton
1,024 reviews
1.2 km away
Premier Inn Southampton City Centre Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elements Restaurant & Bar
Cuisines: Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: ₹ 4,406 - ₹ 10,725 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, ACCOR and Travelocity so you can book your Novotel Southampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#2 Luxury Hotel in Southampton
#3 Green Hotel in Southampton
#6 Business Hotel in Southampton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Southampton staff and other travellers.
43 questions
Ask a question

See all questions (43)

Questions? Get answers from Novotel Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms peaceful and away from the traffic of lifts. Adjoining rooms great for families. Car park views also good if you have a car.”
 of 5 bubbles mariacZ6748BP, 10 Jan 2017 | Read review
“High as possible”
 of 5 bubbles keithw637, 9 Jan 2017 | Read review
“Did Not Stay”
 of 5 bubbles W3307OKjohnt, 18 Dec 2016 | Read review
“Rooms need better cleaning, dusting and heating. ”
 of 5 bubbles no325, 10 Dec 2016 | Read review
“All areas of the hotel seemed fairly quiet.”
 of 5 bubbles W387RWmikep, 5 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay