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Ibis Southampton Centre

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Ibis Southampton Centre
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888 Reviews from our TripAdvisor Community

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Showing 839: English reviews
County Dublin, Ireland
Reviewed 2 weeks ago

Extra towels and facecloths needed in bathrooms. Better evening menue required Also grab rails in bath and showers as they are slippy and dangerous. My Accor of 90points were removed on `18th Dec even though I was booked long before and stayed on the 19th Dec. This was disgracefull as I stay there quite often when going on Cruises. I...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 322paulinei
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you for your feedback. It is important to know our guests expectations in terms of the room facilities and expectations for dinner service. I am not clear on the issue you encountered with your loyalty points. I would be happy to have a look at it, if you would like, please email me on h1039-gm@accor.com. Regards

London
Reviewed 2 weeks ago

We stayed at the Ibis Southampton Centre over the New Year weekend. This was our first time at an Ibis so we were interested to see how we would get on. Our room was compact but clean and comfortable, with a kettle and tea/coffee, TV and a bath/shower. Breakfast was extra - £8.95 - with a selection of hot and...

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Helpful?
Thank Paul E
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you so much for your great review. We are pleased to hear that you have enjoyed your stay with us during New Year's Eve and that the team has made you feel welcome. We are also glad that you were pleased with our Planet 21 initiative "Don't clean my room" as we have received a very good...

Taunton
Reviewed 2 weeks ago

Just 3 or 4 minutes walk from the rail station, this central hotel is a good budget choice if staying in Southampton. The hotel is clean and the staff are good and whilst the rooms are a little small it's perfectly good enough for a day or two. The bar was a little disappointing with a shortage of glasses and...

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Helpful?
Thank Windywest
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you very much for your feedback. We will look into the issue with glasses and the team organisation. We are pleased to hear that you enjoyed your stay with us and that you would recommend our hotel. We look forward to welcome you again soon. Regards

Jersey, United Kingdom
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank vickyt961
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Cardiff, United Kingdom
Reviewed 2 weeks ago

Stayed here for work in November. Decent hotel. Staff on reception aren't the quickest. Got into room to find a twin. Called reception, who asked me to come back to reception, where they changed it to a double. Room was ok, good size bed. Didn't eat in hotel.

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Helpful?
Thank Alwyn L
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you for your review. We are pleased that you found the hotel decent and the room met your expectations. We look forward to welcome you again soon. Regards

Reviewed 3 weeks ago via mobile

Stayed here just before Christmas. Hotel room basic but clean. Everything you need for a budget hotel. Car park £7 per day is not bad considering in town centre. Only issue I found were the pillows. Room comes with 3 that are very very hard. Left a review with hotel who advised they have ordered new pillows. Good location, 10...

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Helpful?
Thank Emma M
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Emma Thank you so much for you great review. The team has passed on the correct information. We have received softer pillows this week and will be testing them in the next few months. We are very happy to know that you enjoyed your stay with us and would stay with us again, hopefully to try the new pillows....

West Kirby, United Kingdom
Reviewed 3 weeks ago

+ the new £5 voucher every time you hang the "Please do not clean my room" on your door. Used it most days against the price of breakfast, to make a very good value-for-money start to the day. + easy walking distance to Southampton city centre with all its shops, museums, galleries etc AND to the station and to the...

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Helpful?
Thank Michael B
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you so much for your great review. I am pleased to know that you have made use of the £5 voucher and that the location of our hotel was convenient for you. We look forward to welcome you again soon. Regards

Blandford Forum
Reviewed 3 weeks ago

Breakfast selection and quality were very poor. Rooms were too hot ,particularly as air conditioning did not work. Pillows were exceptionally hard and very uncomfortable. Very poor night's sleep as a result, unfortunately.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank charlottewY1411TD
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the ibis Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope...

Bromley, United Kingdom
Reviewed 3 weeks ago

The welcome was warm and kind. Rooms clean and comfortable. Bed was especially firm and just what my back required. The breakfast was ok varied and hot with an attentive waitress ensuring everything was presented well.

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Helpful?
Thank SteveMoss
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you so much for your great review. I am sure the team will be very happy to hear that you enjoyed your stay and that the team at breakfast made you feel looked after. We look forward to welcome you again very soon. Regards

Gillingham, United Kingdom
Reviewed 17 December 2016

Just as I say, it is good value for a city centre place to put your head down. Everything however is functional and soulless except I may say the staff who were very helpful and friendly. I will stay again.

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Helpful?
Thank Martin D
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you so much for sharing your thoughts with us. I am very pleased to hear that the team has made your stay comfortable and made you feel welcome. We are working on a project to bring more personality and soul to the public areas of the hotel. Some of these improvements will start already in January. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Ibis Southampton Centre is an economy hotel located in central Southampton. Book the hotel for ease of access to the West Quay Shopping Centre, the port and entertainment districts. The hotel has 93 modern guest rooms equipped with satellite TV and tea & coffee making facilities, Free Wifi throughout. Light meals and snacks are available at the Cafe and the bar serves a range of drinks. Two meeting rooms can welcome up to 60 guests and there is car parking space for up to 100 vehicles. The hotel is ideally located for Southampton city centre as well as Southampton Port. Southampton Central station is 200m from the hotel, Southampton Airport is 6 km away. The ferry port is 500m from the hotel. ... more   less 

Additional Information about Ibis Southampton Centre

Address: 9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: ₹ 3,281 - ₹ 8,412 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Southampton Centre 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Orbitz, Priceline and ACCOR so you can book your Ibis Southampton Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Southampton Centre
Hotel Style:
#3 Green Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Southampton Centre staff and other travellers.
9 questions
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Huddersfield, West Yorkshire
Huddersfield, West Yorkshire
Lake Saint Louis, Missouri
over a year ago

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Questions? Get answers from Ibis Southampton Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the entrance - loud, chatty smokers tend to gather at night (although the double glazing helps)”
 of 5 bubbles MikeBirch, 2 Jan 2017 | Read review
“The place is not noisy, third floor was great for us”
 of 5 bubbles Pajaro, 21 Nov 2016 | Read review
“Definitely get a room in the back. All night noise from the nearby parking lot Rave in the front will keep you up all night.”
 of 5 bubbles L0gan711, 20 Nov 2016 | Read review
“Go to a Premier Inn. you pay the same price but get a better room”
 of 5 bubbles D2204AIchrisb, 4 Nov 2016 | Read review
“Ask for a rear facing room if traffic noise worries you - though there is pretty good secondary double glazing.”
 of 5 bubbles gregoryt112, 4 Nov 2016 | Read review
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