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24/12/2017 25/12/2017
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    Grand Harbour Hotel

    5 West Quay Road, Southampton SO15 1AG, England
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    24/12/2017 25/12/2017
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    US$ 146
    US$ 117
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    Traveller (455)
    Room & Suite (223)
    Dining (87)
    Overview
    • Excellent23%
    • Very good30%
    • Average24%
    • Poor14%
    • Terrible9%
    Travellers talk about
    “cruise package” (45 reviews)
    “cruise terminal” (55 reviews)
    “one night stay” (47 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    Reviews (1,939)
    Traveller rating
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    1 - 5 of 1,900 reviews

    Reviewed 2 days ago via mobile

    This year the food and service was much better and the bar actually had beer in stock and looked welcoming. Okay that was the masquerade ball part 8/10. Here comes the hotel review....... Check in - friendly and attentive. (Although car park was full) Room...More

    1  Thank Martin G
    Reviewed 2 days ago via mobile

    We had booked a room at the hotel as we were due to attend a Christmas function there. When we arrived there was one person on reception so check in took some time. We went to our room which was ok if run down, I...More

    2  Thank Lesley W
    Reviewed 4 days ago

    Very poor the room was tired, mirror hanging off wall, socket hanging off wall. Swimming pool freezing and no hot water to shower in the evening! They had an issue which couldn't be helped but this didn't help us. On the plus side good location.

    1  Thank 795dana
    Reviewed 4 days ago

    My first point of contact did not start well. I made this booking through a travel agent. I panicked and was unsure if it was legit. So i called reception to confirm my booking. Their attitude was quite astonishing. I explained that i wasnt confident...More

    1  Thank Maroo72
    Reviewed 5 days ago

    I have stayed here before and I really like it, as it's central, and the beds are huge! I like the fact that there is a bar where you can eat too, although the food was not great in the bar. The breakfast was fab,...More

    1  Thank MealHunter
    Response from MGervasoni17, General Manager at Grand Harbour HotelResponded 2 days ago

    Thank you for your kind comments regarding your recent stay at The Grand Harbour Hotel. It is fantastic to read that you had such a pleasant stay and you enjoyed our wonderful location. I am sorry you felt cold in the night, our housekeeping department...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 105 - US$ 208 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Southampton
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 173
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, getaroom.com, Priceline, TripOnline SA, HotelQuickly, Cancelon and Evoline ltd so you can book your Grand Harbour Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Hampshire >
    • Southampton
    • Also Known As
    • De Vere Grand Harbour Hotel Southampton ,
    • De Vere Grand Harbour Southampton ,
    • De Vere Hotel Southampton
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    Traveller (455)
    Room & Suite (223)
    Dining (87)
    Pool & Beach (10)
    Hotel & Grounds (386)
    Bathroom (42)
    Business Centre & Event Rooms (8)
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    .85 km away
     
    Premier Inn Southampton West Quay Hotel
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    Ask a question
    Questions & Answers
    loxley108
    15 November 2017|
    AnswerShow all 5 answers
    Response from MGervasoni17 | Property representative |
    Good Evening, Apologies for the delay in responding. Good news, We do have USB ports in our TV's. Many Thanks The Grand Harbour Southampton
    1
    Vote
    Sharon P
    2 August 2017|
    Answer
    Response from MGervasoni17 | Property representative |
    Afternoon Sharon P, Thank you for your question. I can assure you that the Spa has been refurbished, and we are delighted with the results. We hope you have a lovely day, and please feel free to ask for the duty manager on... More
    1
    Vote
    Kinggy K
    1 August 2017|
    AnswerShow all 2 answers
    Response from MGervasoni17 | Property representative |
    Dear KinggyK, Thank you for your enquiry. We do have cruise packages including parking and transfer available. For the majority of the year the cars are parked in the hotel car park and the concierge keeps the keys. The... More
    0
    Votes
    Room Tips
    "avoid first floor"
    Read review
    "Rooms at back are reall y quiet"
    Read review
    "Try to get a water view"
    Read review
    "Great views from the 5th floor!"
    Read review
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