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Grand Harbour Hotel

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Grand Harbour Hotel
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1,604 Reviews from our TripAdvisor Community

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Showing 1,576: English reviews
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Romsey, United Kingdom
Reviewed 2 days ago NEW

We were bought a spa day as a gift. It's the second time I have visited, after the first visit I wrote to the manager as our experience was so poor. Sadly our second visit was not by choice, it appears that no matter how much you complain and encourage some improvements the hotel isn't listening. The spa is so...

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1Thank GaryKirstie
London, United Kingdom
Reviewed 3 days ago NEW

A friend and I booked a spa break at the Grand Harbour hotel, and whilst I can't fault the friendliness or willingness of the staff they were completely overwhelmed by having a full hotel and wedding reception to cope with. We arrived at 3.00pm (along with everyone else) to check in so had a lengthy wait, we had treatments booked...

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Thank Amie73
Burgess Hill, United Kingdom
Reviewed 3 days ago NEW

We stayed here for one night as part of a package deal gift with a two day pass to Paultons Park. Overall the Hotel was of a good standard. The room was large and clean, the shower head could have done with a descale but that was minor. The reception staff we efficient and friendly and check in/out was quick....

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1Thank LouiseYP
Reviewed 4 days ago NEW

Good room.good bed,bathroom was spotless,never been in a bath that deep and long,lush,check in was a breeze as was check out,bar area nice and airy,plenty of seating,breakfast was spot on no rush laid back nice start to the day,will stay again

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1Thank Andy B
Reviewed 5 days ago NEWvia mobile

My husband and I stayed there for 3 nights to celebrate our wedding anniversary and we both loved it. The hotel is located near a harbour and city center. Our room was beautiful room on top floor with sea view and balcony. Specious and comfortable room and clean throughout. Best hotel my husband and I have ever stayed in so...

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1Thank Lucia V
Liverpool, United Kingdom
Reviewed 5 days ago NEW

Huge room at a great price. Very well equipped, clean and comfortable. Breakfast was just right, had everything you could want for a full English, the continental selection was a little sparse but we didn't mid that at all. The big plus for this hotel is the staff. They were helpful, professional and friendly.

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1Thank Keith E
Southampton, United Kingdom
Reviewed 5 days ago NEWvia mobile

Went for afternoon tea and won't be going back. The service was very poor, waited an age to be greeted to be told they don't have a record of the booking even though I had the email confirmation open. We eventually got moved to the bar area where we were seated. The table service was awful, I was constantly walking...

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1Thank Tom M
Poole, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed in a delux king room, which was very nice, clean with a balcony overlooking the water. The bed was comfortable. There was some traffic noise, but then you are in the city centre. The hotel is a little bit flakey / dated in places, but clean and tidy. It's an easy walk across to Westquay shopping centre. I...

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1Thank TheLoftysPoole
Hampshire, United Kingdom
Reviewed 6 days ago NEW

Not that impressed at all. Rooms, and guest toilets were very run down and in need of a makeover. The staff were very polite and the place was clean. The breakfast was just about okay but they kept running out of breakfast items. The hotel was far too warm and had awful music playing during breakfast. I don't know why...

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1Thank Pete C
Southampton, United Kingdom
Reviewed 1 week ago

Great hotel in a great location, the furniture looks a bit tatty but the staff are friendly and the service wonderful i live in Southampton and i would recommend this hotel for families. Great nights sleep great food in a normal restaurant

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1Thank sarahgoodwinmoore

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set sail for a unique stay at the 4-star Grand Harbour Hotel Southampton. Overlooking Southampton waterfront, this iconic hotel with its towering glass atrium is a cut above the rest. Visit one of two restaurants each with their contemporary cuisine or try the unique candlelit spa. If you are in Southampton on business we can facilitate any meeting requirements with our impressive function rooms and dedicated event co-ordinators. ... more   less 

Additional Information about Grand Harbour Hotel

Address: 5 West Quay Road, Southampton SO15 1AG, England (Formerly De Vere Grand Harbour)
Region: United Kingdom > England > Hampshire > Southampton
Price Range: ₹ 5,800 - ₹ 12,743 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Harbour Hotel 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
De Vere Grand Harbour Hotel Southampton
De Vere Grand Harbour Southampton
De Vere Hotel Southampton
Hotel Style:
#6 Luxury Hotel in Southampton
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Questions & Answers

Here's what travellers have asked, with answers from Grand Harbour Hotel staff and other travellers.
39 questions
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Greater London, United Kingdom
10 months ago
Lowestoft
Greater London, United Kingdom
8 months ago

See all questions (39)

Questions? Get answers from Grand Harbour Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front have a harbour view”
 of 5 bubbles JanieGoTravel, 12 Mar 2017 | Read review
“Don't have a back room u may get brick wall to look at”
 of 5 bubbles thring72, 6 Mar 2017 | Read review
“Ask for the newer rooms! Water view ones are nice if you can afford the extra!”
 of 5 bubbles sallyj552, 4 Mar 2017 | Read review
“Had harbour view excellent”
 of 5 bubbles FussyCrawley, 2 Mar 2017 | Read review
“Go to another Hotel - maybe try the Holiday Inn over the road”
 of 5 bubbles annhQ5328DY, 21 Feb 2017 | Read review
5 of 5