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Grand Harbour Hotel

1,993 reviews
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Traveller (468)
Room & Suite (309)
Dining (85)
Overview
  • Excellent23%
  • Very good30%
  • Average24%
  • Poor14%
  • Terrible9%
Travellers talk about
“cruise package”(47 reviews)
“cruise terminal”(58 reviews)
“one night stay”(48 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (1,993)Write a Review
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1 - 5 of 1,953 reviews
Reviewed yesterday

We enjoyed a lovely tea in the attractive surroundings of the Marco Pierre White restaurant. Service was friendly and prompt, an ideal treat for us after several hours in Ikea! The restaurant is adjacent to the garden and a quiet section of the old city...More

3  Thank Susan c
Reviewed 3 days ago

We were a large party on a hen do in a Private Room, Service was poor, Staff obviously unhappy in their jobs, no-one smiled and not very welcoming. Tea and Coffee served first so by the time your cream tea came you had drank this....More

Thank 122rowena
Reviewed 3 days ago via mobile

My girlfriend and I decided to book one night in the grand harbour and it did not disappoint. The hotel is in a fantastic location on the beautiful harbour close to the town centre with lots of shops and restaurants. The staff were really friendly,...More

4  Thank James H
Reviewed 3 days ago

When we arrived I was disappointed to be charged £10 for car parking. Got to our room and the light didn't work so had to call maintenance. We had booked treatments in the spa but there were no robes etc in our room so I...More

Thank natleg1380
Reviewed 4 days ago via mobile

Yesterday I attended an afternoon tea for my friend’s hen party. Sadly, I left disappointed and short-changed by the experience. When we arrived to set up the decorations, the room was tired and in need of updating, with many pieces of furniture dumped behind the...More

Thank Laura N
Response from MGervasoni17, General Manager at Grand Harbour HotelResponded yesterday

Thank you for taking the time to write a review of your recent stay at the Grand Harbour Hotel Southampton. I was very concerned to read your comments and disappointed that we fell short in so many areas. I would like to assure you that...More

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123456391
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 117 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Southampton
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 117 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Southampton
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (468)
Room & Suite (309)
Dining (85)
Pool & Beach (11)
Amenities (20)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
JockTheScot
16 February 2018|
AnswerShow all 3 answers
Response from MGervasoni17 | Property representative |
Good evening, Please feel free to contact us via our info email address and for the attention of the General Manager. (apologies, i am unable to write an email address on this page) Many Thanks
1
Vote
NJNnatuanyaRussell
25 January 2018|
AnswerShow all 2 answers
Response from MGervasoni17 | Property representative |
Good Morning, Thank you for contacting us. I can confirm that the pool is 1.2 metres in depth, throughout the length of the pool. If you have any other questions, please do not hesitate to ask Thank you
1
Vote
loxley108
15 November 2017|
AnswerShow all 5 answers
Response from MGervasoni17 | Property representative |
Good Evening, Apologies for the delay in responding. Good news, We do have USB ports in our TV's. Many Thanks The Grand Harbour Southampton
1
Vote
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12345616
Room Tips
"We asked for a sea view room but were not given it, instead our window over looked a roof with 1000 cigarette..."
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"If you require a walk in shower, ask before you book."
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"Harbour view with balcony"
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"Ask for a room on the South side for a view of the old city walls, on the West side for a view of the water..."
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