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Premier Inn Southampton (Cumberland Place) hotel

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12-13 Cumberland Place, Southampton SO15 2WY England
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (72)
Room & Suite (33)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn Southampton (Cumberland Place) hotel
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 29 hotels in Southampton
Location
Cleanliness
Service
Value
Our Premier Inn Southampton (Cumberland Place) hotel is in the heart of bustling Southampton, so there's lots to see and do right on your doorstep. Hit the stylish shops at West Quay shopping centre, marvel at the contemporary art at Southampton City Art Gallery or head to Southampton Football Stadium to cheer on your team on match day. At the end of a day full of excitement, treat yourself to a tasty dinner at our in-house Thyme restaurant and then relax in your extra comfy, kingsize Hypnos bed.
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Property amenities
Paid public parking nearby
Free internet
Bar / lounge
Highchairs available
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Parking
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Vending machine
Non-smoking hotel
First aid kit
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Wardrobe / wardrobe
Electric kettle
Flatscreen TV
Bath / shower
Clothes rack
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
576Reviews45Q+A55Room tips
Traveller rating
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  • 128
  • 53
  • 38
  • 64
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Amy H wrote a review 7 Aug
Eastleigh, United Kingdom71 contributions9 helpful votes
We stayed here on a Friday night, was a little apprehensive that being so close to the main strip of bars and clubs and also being located on a main road it would be really noisy. But surprisingly it wasn’t at all it felt as if you were the only people in the hotel at night as you couldn’t hear anyone in the corridor, there was no noise from the room above and the windows kept out all traffic noise. The staff were friendly and efficient, overall it was a very pleasant stay.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I.K.Brunel wrote a review Mar 2022
Amesbury, United Kingdom40 contributions44 helpful votes
Hotel's Favourite
Very easy to find it's an ideal location for Mayflower threatre with a large multi story behind that's locked overnight. Staff were very polite and room was warm but not over which was nice. Clean quite and a pleasurable stay. Would use again.
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Chris T wrote a review 3 Aug
Milton Keynes, United Kingdom42 contributions18 helpful votes
Enjoyable stay here with the family (3 rooms/12 people). Nice relaxing hotel in a good location. Just a shame the pricing policy isn’t more consistent as the room prices varied a lot for the 3 rooms despite them being identical and just booked a few days apart
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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pheonix102938 wrote a review 3 Aug
London, United Kingdom4 contributions2 helpful votes
The rooms were modern, nice and clean. The beds were very comfortable and we all slept well. Kids were wowed by the LED lights on the headboard of the bed. Very happy with the hotel and the service. Parked car at grosvenor square car park just behind the building. We really enjoyed our stay here and would return to premier inn again.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PHNSH67 wrote a review Jul 2022
Sheffield, United Kingdom3 contributions
Have used Cumberland Place before and really enjoyed our stay, This time I booked 5 rooms for our family, pre cruise stay. Everything was brilliant, car parking good, just a couple of minutes away, great food, and easy to walk into town. Great service allround, booked again in November
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gill Hadwin wrote a review Jul 2022
Llandudno, United Kingdom2 contributions
Never ever reviewed on Trip Advisor before - ”lbecause we’re in the hospitality industry and it’s often drunken offensive customers who want “something for nothing” who threaten a bad review. I’m so sorry to have to report that we’ve had a bad experience here. Very bad! I feel so sorry for the few staff who are trying their very best to cope with Premier Inn’s policy to obviously overbook, not order enough food in for the numbers eating (and having pre-booked this hotel 6 months ago and my granddaughter’s 7th birthday party) to be told that there was no chicken, no pizza, no salmon, no peas no vegan option! When the meal did arrive (after a long wait) garlic bread with no garlic, nachos with no sour cream or cheese and the nachos all stuck together and burnt. At this point we complained and a lovely lady called Jemima - Duty Manager - appreciated that things were less than satisfactory. Jemima is an asset to this hotel, but after her experience of having to deal with not just our complaints but numerous others I’m sure you’re going to lose her. I appreciate this is a difficult time for the hospitality industry but if you can’t cope with the number of people booked in you have to save your reputation by saying there is no food available. We all drove over 5 hours to get here and yes arrived very early before our rooms were available. Rooms aren’t available until 3pm which is completely understandable - but then several family members were told their rooms wouldn’t be ready for another few hours after that. Going back to our food the majority of main courses were sent back - cold, steak tasting like liver, mushrooms raw no side orders being delivered. The duty manager took a photo of all the food being left. We’re all going through a difficult time but this experience makes us feel ripped off and part of a cattle market.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tmatthews99 wrote a review Jul 2022
1 contribution
The room was very hot inside and the aircon couldn’t be lowered there was no functioning window in my room, I asked staff for help and they just directed me to the website to make a complaint. No knowledge of me asking for a room change. Staff was not trained properly for help or guidance
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Review collected in partnership with this hotel
Date of stay: July 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jet01114773929 wrote a review Jul 2022
1 contribution
The hotel was well situated, was very efficiently staffed and friendly. Even though it was on a main road the rooms were quiet and of good cleanliness. Just be aware that if you are not keen on dogs (as some of my family are not) they had a security firm with a dog that was in the hotel and maybe in the rooms, that was not mentioned to us and we only found out when he was standing outside the door and my husband was in the room.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Claire H wrote a review Jul 2022
Essex212 contributions59 helpful votes
This Premier Inn is in a perfect location for us. Good comfy bed, excellent service, friendly staff. Excellent breakfast - thank you chef! We are regular visitors to Southampton and this hotel and if they can, they will try and give us the room we request. When you can book far enough in advance, you can usually get a very good rate. Multi storey Car park is behind the hotel, and we have never had no problem getting a space. Gives us piece of mind that it is locked at night time.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bookera2022 wrote a review Jul 2022
West Sussex, United Kingdom1 contribution
Couldn’t ask for a better stay Hotel was situated in prime location very close to shops and theatre all in walking distance would definitely go back at some point x staff friendly comfortable rooms all with air conditioning
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$53 - $112 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Premier Inn
LOCATION
United KingdomEnglandHampshireSouthampton
NUMBER OF ROOMS
146
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Frequently Asked Questions about Premier Inn Southampton (Cumberland Place) hotel
Which popular attractions are close to Premier Inn Southampton (Cumberland Place) hotel?
Nearby attractions include Elusion Rooms (0.4 km), Bring & Mix (0.3 km), and Mayflower Theatre (0.3 km).
What are some of the property amenities at Premier Inn Southampton (Cumberland Place) hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at Premier Inn Southampton (Cumberland Place) hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Premier Inn Southampton (Cumberland Place) hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Premier Inn Southampton (Cumberland Place) hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Premier Inn Southampton (Cumberland Place) hotel?
Conveniently located restaurants include The Bedford, Tim's Bistro, and Blue Island.
Are there any historical sites close to Premier Inn Southampton (Cumberland Place) hotel?
Many travellers enjoy visiting Tudor House and Garden (1.2 km), Eling Tide Mill Experience (5.2 km), and Bargate (0.8 km).
Is Premier Inn Southampton (Cumberland Place) hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.