From the moment we stepped into this lovely clean hotel , we were greeted by the manager Mr Peter Mill & Mr Lee Taylor they were both very helpful & friendly , accommodating our need , excellent service we would highly recommend this hotel & will definitely be returning soon !
Absolutely lovely stay. the staff are so amazing and friendly. Maria and Charlee helped me and my husband out with staying an extra night, they just made it so easy. Then sitting in the bar while chatting with them on just random topics is just the best welcome. Love coming here and seeing them again. Thanks for recognizing us Maria
We were happy with this hotel. The staff were particularly helpful and well trained. The room was more spacious than other holiday inns we have stayed at. The location was great - lots of shops and restaurants nearby and only a 7 min walk to the Portsmouth historic harbour (a must see).
nice room, great location. Maria and Wayne work so hard they are exceptionally helpful and polite, nothing is to much trouble. They multitask, reception, bar and they prep the breakfast and replinish the tea and coffee. Thankyou
I have stayed in this hotel many times and come back every year with my friends. The hotel Is so close to all the shops and restaurants and the facilities and staff are just brilliant I would like to mention one member of staff who is called Charlie he has the best customer service skills going and one of the reasons why we always stay in the holiday inn express Gunwharf is because of Charlie’s exceptional customer service he definitely needs to get some sort of recognition.
We stayed at the Holiday Inn Express Portsmouth Gunwharf, the staff there were amazing, especially Maria and Anna Marie and Joel. They were very welcoming and professional. They made our stay extra special, gave us very valuable advise about the local area which made our visit to Portsmouth perfect. Would definitely recommend staying there again, thanks again to Maria and Anna Marie!!!@
Stayed here as my work's Christmas do was at Brassiere Blanc. Great location, friendly staff, plentiful breakfast and a good discount on the parking. My only criticism is that some areas are looking tired. Would stay again for the location.
Friendly, helpful staff throughout stay. Clean rooms Great location with everything my on door step Quiet rooms next to each other. Nice breakfast Bar open until late with family board games that kept us entertained to end the night. Family friendly
Could not fault the hotel, staff and location! Great value for money. Room was clean and comfortable. Staff were polite and friendly and the breakfast plentiful. The location was ideal for a trip into the Gunwharf Quays. It was also pleasing to see the hotel was pet friendly.
Maria and Henry are a credit to the company, fabulously friendly service and so helpful. Great location to gunwharf and surrounding areas as there is the ferry to gosport and train service right outside. I like the little extra services like asking for anything you've forgotten like razors/sewing kits and tooth brushes
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