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Holiday Inn Express Portsmouth - Gunwharf Quays

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Holiday Inn Express Portsmouth - Gunwharf Quays
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1,188 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
Start your review of Holiday Inn Express Portsmouth - Gunwharf Quays
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Birmingham, England, United Kingdom
Reviewed 4 days ago NEWvia mobile

Well what can I say. The staff from start to finish are amazing, polite and can't do enough. I arrived this evening on a business trip for 2 days with Portsmouth University. We checked into the room and the carpets were not very clean. The hotel is in a great location and is very quiet. Bars and restaurants outside which...

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Helpful?
Thank Aaron B
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Aaron, Thank you for taking the time to review your stay with us here at the Holiday Inn Express Gunwharf Quays. First of all, sorry for the issue that occurred when you arrived in your room. This is not the standard of our housekeeping so we have looked into it and are very sorry that you had this situation....

Reviewed 1 week ago via mobile

Stayed here mid week. Excellent location and only a couple of minutes walk from the car park. Staff very welcoming and helpful throughout the stay. Also, reception validated the car park ticket so we parked for 23 hours at no cost instead of the expected £20 which was a welcome surprise. Breakfast was great, especially the sausages! Would recommend and...

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Helpful?
1Thank BrettG65
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear BrettG65, Firstly thank you for taking the time to review your recent stay with us! It is so good to hear that you enjoyed your stay and that you took advantage of the shops and restaurants nearby! Thank you for complimenting our hard working team; these compliments will be passed onto them. We can't wait to welcome you back!...

Reviewed 1 week ago

This hotel is an excellent spot for a vacation. It is close to everything. Shopping, dining, sightseeing. Great restaurants of every sort - Italian, French, English and American. Also includes a great breakfast. It is a jumping off spot for a day trip to Isle of Wight.

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Helpful?
Thank Jane S
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Jane S, Thank you for taking the time to review your recent stay with us. It is so great to read that you enjoyed your stay and that you found our location handy and that you had a great holiday in Portsmouth. Our restaurants in the area are great so it is fab to hear that you took advantage...

Fleet
Reviewed 1 week ago via mobile

Staff at reception delightfully helpful...super location. But imperfection in hotel designed details...e.g. weekend shoppers full car park means enforced delayed arrival, Southsea Prom over lingering, until post 5.00p.m. Amusing "elevator" calling and up/down uncertainty, spectacular overcrowded breakfarce chaotic feeding frenzy w food and implements provision uncertainty, endlessly long corridors and noisy morning exterior loading bay for odd number rooms (close...

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Helpful?
Thank BobTFleet
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear BobTFleet, Thank you for your review of the hotel. When it is very busy at the weekends, especially bank holidays, the Gunwharf Quays car park does get very busy. We do have a great discount with the car park so you get free parking for 24 hours, and then £2 per day after that. It is normally £20 per...

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

Stayed there with a friend as shopping at gunwharf quays. Great location right by the shops. check in easy and quick and the staff member couldn't have been more friendly and welcoming. All staff we came into contact with had a friendly smile and welcome. Everywhere was very clean, breakfast plentiful and good quality. The corridors could do with some...

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Helpful?
Thank A TripAdvisor Member
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Valued Guest, Thank you for reviewing your stay with us here at the Holiday Inn Express Gunwharf Quays. We are so very happy to read that you really enjoyed your stay here and found our staff to be top notch and friendly. We do pride ourselves on our great customer service and helpful staff. These compliments will be passed...

Ashford, United Kingdom
Reviewed 1 week ago

This was our second visit to this hotel as you could not find a better location for the Outlets and the Historic Dockyard and with convenient parking . It was all you would expect from a Holiday Inn Express clean,comfortable, a good choice for breakfast and all the facilities you need. The staff were all helpful, very friendly and made...

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Helpful?
Thank Mal033
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Mal033, Firstly, thank you very much for choosing to stay with us whilst you explored Portsmouth. Our location is superb and we are proud of it and its location for the shops and the Dockyard. It is great to read that you took advantage of this whilst you stayed with us. We appreciate the positive comments about our breakfast...

Sutton Coldfield, United Kingdom
Reviewed 1 week ago via mobile

Would recommend if you want a nice central location. Car parking is also included in the shopping centre car park. Great shops and restaurants to choose from and clean enough hotel. Breakfast what you expect from HI express.

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Helpful?
Thank KingBud
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear KingBud, Thank you for reviewing your recent stay with us here in Gunwharf Quays. We are pleased that you enjoyed your stay and took advantage of our great location and free 24 hour car parking. We look forward to seeing you again. Kind regards, Duty Manager

Bristol, United Kingdom
Reviewed 1 week ago

Good hotel in great location. Perfect for shopping at Gunwharf Quays, loads of choice of restaurants and bars close by. Easy walking distance to the historic dockyard and Portsmouth town centre. Hotel reception area has now been refurbished, we didn't notice any disruption from the ongoing refurbishment. The bedrooms are tired looking but clean and had everything we needed. Staff...

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Helpful?
Thank SunnyGirl235
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear SunnyGirl235, Thank you for reviewing your stay with us here recently. It is so good to hear that you found your stay to be a comfortable one and that our staff were attentive and friendly. We have indeed upgraded our reception and bar area, with our bedrooms to follow shortly. Thank you for complimenting our new breakfast; we are...

Kidderminster, United Kingdom
Reviewed 1 week ago via mobile

Friendly, helpful staff in a well positioned hotel, easy to get to both the shopping areas and historic dockyard attractions. Breakfast was very good even offering gluten free alternatives. Would stay again.

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Helpful?
Thank Gareth P
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Gareth P, Thank you for reviewing your stay with us in Gunwharf Quays in Portsmouth. It is great to read that you enjoyed your stay and found our new upgraded breakfast to be fab and that you utilised our gluten free selection. We are indeed based in a great location on the Portsmouth coastline, and we are pleased that...

Reviewed 1 week ago via mobile

Reception was like a building site upon arrival on the Friday then unable to issue us with a room key until late Saturday. This meant any one needing access to their room would have to wait until someone was free to operate the key operated lift and escorting them to their room. Not at all amused

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Helpful?
Thank Paul W
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Paul W, First of all, thank you for reviewing your recent stay with us. We have taken on board what guests have said in the past and are refurbishing our hotel. This did unfortunately mean that parts of the hotel were under reconstruction whilst you were staying. We did try and keep this disruption to a minimum, but for...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 

Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Address: Gunwharf Quays | Gunwharf Quays, Portsmouth PO1 3FD, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: ₹ 7,469 - ₹ 13,445 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Portsmouth - Gunwharf Quays 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and other travellers.
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Questions? Get answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else entirely”
LeoViking, 7 Apr 2017 | Read review
“Rooms front facing will experience some noise from Bar38 Opposite and the nightclubs when they turn out.”
CCollins-Walker, 5 Apr 2017 | Read review
“Avoid this hotel,not worth the money”
850wesleyt, 4 Apr 2017 | Read review
“we had family room which was larger.”
561keithl, 28 Mar 2017 | Read review
“Some room have views out over Gunworth Quays shops”
Stewart100, 27 Mar 2017 | Read review
5 of 5