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Holiday Inn Express Portsmouth - Gunwharf Quays

Booking.comUS$ 112*
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09/04/2017 10/04/2017
1 room 2 adults 0 children
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Holiday Inn Express Portsmouth - Gunwharf Quays
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1,166 Reviews from our TripAdvisor Community

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Showing 1,127: English reviews
Start your review of Holiday Inn Express Portsmouth - Gunwharf Quays
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london
Reviewed yesterday NEW

Having stayed in a few Holiday Inns this is by far the worst. Having Paid £248 for a two night stay, I was then given 25% discount after complaining to the manager. All the staff were very nice its a shame the rooms let the place down. Drab, tired looking, not clean and very basic. Arrived to building works, so...

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Helpful?
1Thank buster100
Denia, Spain
Reviewed yesterday NEWvia mobile

Great location, free parking though lacking lights!, great buffet Breakfast, Clean, comfortable bed, air con hot/cold in room, bedding was a bit heavy for my liking, easy to get to centre in taxi booked at reception. Staff friendly. Definitely will stay again if in Portsmouth.

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Thank anitamcoughlan
Reviewed 3 days ago NEW

A disabled room is not just making a wet room from the bathroom..The bed was low and my disabled husband could not get up without assistance.We rolled into the middle of the bed as the mattress is soft, making a very uncomfortable nights sleep.The locality was excellent though. but cannot stay there again because of the bed! There was also...

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Thank Ollie S
London
Reviewed 5 days ago NEWvia mobile

The rooms are a little tired but fine. The whole experience is a little tired but fine. The location of this hotel is however excellent. Good breakfast and great front desk staff. Parking is included - you can park in the main gun wharf car park and claim it back.

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Thank benmilesbc
London, United Kingdom
Reviewed 1 week ago via mobile

Located within Gunwharf quays with excellent access to an array of shops and restaurants. You also get a discount on some of the restaurants which is an added bonus. Car parking was free for the night too. The staff were very friendly and the rooms were clean.

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Thank Rol_16
Reviewed 1 week ago

Ideally situated for shopping around Gun Wharf Quays. Great place to stay for the night life and eateries especially around Gun Wharf Quays and is great for visiting the isle of white, and the car park reduction is ideal especially if you are staying for a few days, reduced down to £2 per day.

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Helpful?
Thank Trevor B
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Trevor B, Thank you for taking the time to review your recent stay with us here at the Holiday Inn Express Gunwharf Quays. We appreciate your comments and are pleased that you enjoyed your stay with us. Our car park deal is a good one, so thank you for pointing that out for fellow reviewers. Kind regards, Duty Manager

Reviewed 2 weeks ago

The Holiday Inn Express Gunwharf is very conveniently located. It is very close to many shopping and dining options, the Gunwharf area and all of its sites and pubs, and of course the spinnaker. The rooms are typical of a Holiday Inn, nice, comfortable, but nothing fancy. The hotel was clean. The breakfast was not great. This was a great...

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Helpful?
Thank Flyboy33c
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Flyboy33c, Thank you for taking the time to review your recent stay with us here at the Holiday Inn Express Gunwharf Quays. Thank you for saying that our staff and rooms are good. We aim to please. Regarding the complimentary continental breakfast with hot favourites; we are receiving an upgrade as I type, so it will be an upgraded...

Coventry
Reviewed 2 weeks ago

We hadn't been back to Gunwharf for approx 8 years but are pleased to report that the hotel was as welcoming and comfortable as ever. The only slight complaint I would mention is the incredibly poor quality 'fruit juice' being offered at breakfast - I have had squash with more taste. Apart from that a great stay in a great...

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Helpful?
Thank CovKid2
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear CovKid2, Thank you for reviewing your stay with us recently. We are pleased that you enjoyed your stay and found it to be as comfortable as ever. We are currently having an upgrade so the breakfast area and contents will be refreshed and new. We look forward to welcoming you back. Kind regards, Duty Manager

Reviewed 2 weeks ago via mobile

At first glance the hotel seems ok until you want to sleep. So the beds feel like they are so old. They are lumpy and you can feel every single spring digging in your back. Then to top that off the air con would not switch off. These are very noisy so in the off position it continued to run...

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Helpful?
Thank Craig C
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Craig C, Thank you for reviewing your recent stay with us. First of all, let us apologise for your disappointing stay. I will discuss your issues with our General Manager. We are having an upgrade as we speak, so our whole hotel will be completely upgraded so all the issues that you experienced will be eliminated. We are sorry...

Eastbourne, United Kingdom
Reviewed 4 weeks ago via mobile

Perfect for small business meetings. Great staff, very comfortable and easy going place...the cooked breakfast could be a bit better quality. Rooms are well appointed and bathrooms are very clean...Otherwise highly recommended...

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Thank Coinneach1957
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Coinneach1957, Thank you for staying with us and for taking the time to review your stay with us. It is great to hear that you found our hotel relaxing and our staff to be helpful and great. We are getting an upgrade in the next month so our breakfast will be sorted out. We look forward to seeing you...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 

Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Address: Gunwharf Quays | Gunwharf Quays, Portsmouth PO1 3FD, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: ₹ 7,916 - ₹ 13,547 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Portsmouth - Gunwharf Quays 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and other travellers.
22 questions
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Questions? Get answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere .”
  • the only space for clothes, besides a free hanging wardrobe
  • Old , Tired and attention to detail from H/K is none.
  • Very clean ....not !
  • limescale galore
  • Does housekeeping or maintenance not notice this !
  • basic
  • This is after the maids went in again to dust !!!!
  • very basic and small £140 a saturday night is a rip off.
 of 5 bubbles buster100, 26 Mar 2017 | Read review
“ask if the room has a seaview,no disable rooms had this”
 of 5 bubbles , 24 Mar 2017 | Read review
“Don't stay in 343 it's a shocker!”
 of 5 bubbles Spiderdude, 16 Feb 2017 | Read review
“Call the hotel and make sure you understand the car park arrangements”
 of 5 bubbles TameemB, 30 Dec 2016 | Read review
“ask for a room overlooking the Gunwharf Quay rather than the rear of the hotel.”
 of 5 bubbles B4416HCmarkc, 28 Nov 2016 | Read review
5 of 5
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US$ 112* /night
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