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Holiday Inn Portsmouth

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Holiday Inn Portsmouth
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917 Reviews from our TripAdvisor Community

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Showing 886: English reviews
Cheltenham, United Kingdom
Reviewed 31 July 2015

I needed to make a last minute booking for an overnight in Portsmouth prior to catching a ferry and the only rooms left were at The Holiday Inn. I knew at the time the price of £289 pounds for a double room was at least double what a Holiday Inn should be but I somehow told myself it must be...

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Helpful?
Thank Sheila J
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Sheila J, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. I'm sorry to hear that you were disappointed with your stay. We had the Americas Cup in Portsmouth in July and, with the hotel being in such a great location, the rooms here were very sought after in the lead up to, and during,...

Reviewed 27 July 2015 via mobile

I stayed at the Holiday Inn for business while working at the America's Cup World Series. As I pulled up in a taxi, my initial thoughts were 'this is a bit nice for a Holiday Inn'. I was greeted with champagne reception with both rose and white wine.... needless to say it would only be fair if I tried one...

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1Thank Warren L
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Warren L, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. We are delighted to hear that you enjoyed your stay while down here for the America's Cup. Thankyou for all of your positive feedback, it makes all our hard work worthwhile. I'm glad you found the staff friendly but sorry that there were a...

London, United Kingdom
Reviewed 26 July 2015 via mobile

This is a holiday inn express and as such is basic, however it provides all that you need for a one night stay. Location is great next to gun wharf with shops, places to eat, good secure car park and the hotel was clean, greeting by staff was polite and swift and the Internet in the room was fast. Perfect...

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Helpful?
Thank TheEleys
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear TheEleys, Thankyou for taking the time to review your stay. Sadly, you have reviewed the Holiday Inn Express in Gunwharf Quays and we are the Holiday Inn In Portsmouth, Southsea... Kind regards Emily de Wolff

Truro, United Kingdom
Reviewed 26 July 2015 via mobile

Undeniably a great location for this hotel, with direct access to Southsea, Old Portsmouth, Gunwharf and the Historic Dockyard. Nicely presented entrance with attentive staff. Rooms seemed very small and very basic for the price. Some of the fabric around the the building needs urgent attention (such as the stairwells!). Wouldn't be my first choice recommendation but overall it was...

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Helpful?
Thank James R
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear James R, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. Thankyou for your feedback, positive and negative. Customer reviews are very important to us as they enable us to continually improve our standards. Thankyou for your kind words about the attentive staff and great location. With regards to certain areas looking tired, we are...

East Midlands
Reviewed 25 July 2015

Stayed here for one night, which was enough. As I was working, I called room sevicve to order a meal. Well, I tried calling - twice - but no reply. In the end I went down to the restaurant and waited an excessively long time for my 'premium' fish & chips to arrive. This was meant to be a large...

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Helpful?
Thank DB-EastMids
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear DB-EastMids, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. Your feedback is very important in order for us to continually improve our standards and I have taken on board everything that you have said. Please accept my apologies for your meal, I will pass your comments on to the head chef, and I'm sorry...

Grays Thurrock, United Kingdom
Reviewed 24 July 2015 via mobile

Stayed midweek for two nights whilst in the area visiting family and friends. First the not so good the room was clean and tidy but a little jaded. In the bathroom the heated towel rail was not heated and had a load of gaffer tape crudely wrapped around where the element should of been. Okay so it's disconnected but do...

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Helpful?
1Thank Steve B
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Steve B, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. Customer service is of utmost importance to us so thankyou for your wonderful feedback with regards to the staff - it makes all of our hardwork worthwhile. Thankyou also for your positive comment about our location. I'm sorry to hear the description of certain...

Somerset, United Kingdom
Reviewed 22 July 2015 via mobile

I was booked in for just one night while on a business trip in the area. I am a regular customer of the IHG brands and currently a Gold Priority Club member. On arrival I offered my gold card to check in, bizarrely the receptionist then offered me a melting chocolate biscuit in recognition of my membership?!? I assumed this...

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Helpful?
Thank mboughen
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear mboughen, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. I'm sorry to hear you weren't recognised as a gold member on your arrival, that is very disappointing and I will be speaking to the front desk manager and ensure he does some refresher training with his staff. Customer service is of utmost importance to...

Sofia
Reviewed 21 July 2015

Excellent hotel for my week in Portsmouth. Great location, clean r& secure room, friendly staff, free Wi-Fi for members of IHG. I also had a great sea view, but the other side has a great view over Spinnaker tower. I will be back.

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Helpful?
Thank Delty
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Delty, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. We are delighted that you enjoyed your week here with us and thankyou for all of your positive comments. I love the pictures of your views, they are beautiful. I will pass on your kind comments to the various managers. Customer experience is of utmost...

Bedford, United Kingdom
Reviewed 17 July 2015

I booked on the day and when I arrived the receptionist tried to charge me for the room I had already paid for. I showed her and then emailed her the proof and that was fine - until I checked out and they tried to charge me again. This is the second time this has happened to me at a...

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Helpful?
Thank KTnSue
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear KTnSue, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. I'm pleased to hear you enjoyed your stay, sorry about the few problems you had at reception. Customer service is of utmost importance to us so to receive your positive feedback about the staff makes all the hardwork worthwhile. Thankyou again and we hope to...

Reviewed 16 July 2015 via mobile

We booked a Peppa Pig World break for my partner and I with his little girl. We booked via Paultons Park 'breaks' and when we arrived we walked a short distance to the sea front with a park, amusements and fair rides. We then spent the rest of the afternoon swimming in the hotel inside heated pool, then after a...

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Helpful?
Thank Dove1820
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Dove1820 Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. We are delighted to hear you enjoyed your stay with us while visiting Peppa Pig World. Thankyou for all of your positive feedback about the staff and our value for money and it's great that you found time to take advantage of the swimming pool...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more   less 

Additional Information about Holiday Inn Portsmouth

Address: Pembroke Road, Portsmouth PO1 2TA, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: ₹ 6,094 - ₹ 13,524 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Portsmouth 3*
Number of rooms: 166
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Also Known As:
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Portsmouth staff and other travellers.
5 questions
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Nuneaton, United Kingdom
5 months ago
Telford, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Portsmouth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a sea view”
  • What the...?
 of 5 bubbles Bender_B_Rodriguez, 20 Dec 2016 | Read review
“Sixth floor for best views and executive room perks.”
 of 5 bubbles marinerCoventry, 18 Dec 2016 | Read review
“All very standard, go cheap and eat elsewhere.”
 of 5 bubbles Plashfacker, 7 Dec 2016 | Read review
“Park early to get a space, and avoid trees laden with seagulls.”
 of 5 bubbles BerkshireTravelHog, 23 Nov 2016 | Read review
“Try to get a room on the upper floors 429/529 amazing views!”
 of 5 bubbles S8063OQmariaa, 18 Nov 2016 | Read review
5 of 5