Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#12 of 39 hotels in Portsmouth
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The original Queens Hotel was known as Southsea House and was built by the architect Augustus Livesay in 1861. It was then a large private house owned by Sir John and Lady Morris. The house was situated in an almost identical position to the front half of the existing hotel but was at that time surrounded by woodland – Stone Woods – and the Royal Albert Yacht Club. In 1865, it was transformed into one of the first hotels in Southsea by William Kemp Junior and became known as The Queens Hotel. In 1902, plans for a new hotel were submitted by the owner, G. H. King, after a fire sadly swept through the original building the year before. Designed by architect T. W. Cutler in 1903, the new hotel was rebuilt in the Edwardian baroque style in brown terracotta. This splendid, grade II listed building still stands today boasting outstanding views across the Solent and Southsea Common.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Ocean View
Languages Spoken
English, French, Spanish, Latvian
Location
Osborne Road Clarence Parade 2, Portsmouth PO5 3LJ England
The Queens Hotel
1,675 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Queens Hotel enjoys a prime location favored by guests for its proximity to local attractions and scenic seafront views. While the rooms are often described as clean and comfortable with picturesque views, some guests feel that certain rooms are cramped and dated. Opinions on value are divided; some consider the pricing reasonable, while others find additional charges for services and breakfast to be excessive.
The hotel's atmosphere and decor receive high marks for style and luxury, and while the service is generally commended for being friendly and professional, occasional reports of slow service surface. Cleanliness is a strong suit, as many travelers appreciate the well-kept premises. The hotel's amenities are frequently celebrated, particularly the dining options and attentive service, though not without some minor critiques regarding room service and decor.
Location
Convenient
Atmosphere
Stylish
Rooms
Cramped
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
I really can't say enough regarding my stay at the queens hotel in the historic town of Portsmouth the queens hotels is a perfect union between old world charm, elegance and class coupled with modern comfort and amenities truly a must stay location.
Staff, excellently trained very friendly and informative and truly dedicated to their guests.
Food, excellent service, superbly priced, professional presentation, morning breakfast is excellent anything that the guests request seems to just materialise nothing is too much trouble at the queens, room service excellent service prices and very prompt also bar area very pleasant for drinks and live music on every Sunday professional saxophone show and fabulous carvery.
Business, excellent wifi high speed no lag or errors easy login, plenty of free parking and excellent office and front desk staff.
Room and cleanliness, excellent quality and spacious rooms fabulously renovated to a luxurious and elegant style, regularly cleaned to an immaculate finish and plenty of tea, biscuits, coffee, milk, very fluffy bathroom towels very warm and very well heated similar to a spa like experience but every day.
I have stayed at the queens hotel on many occasions and every time I visit I'm sad to leave what is Truly your one stop destination for what is now a true Portsmouth landmark.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General M, Manager at The Queens Hotel
Responded 31 Jan 2020
Thank you for your lovely review, we are thrilled you had such a wonderful stay with us. Kind regards Queens Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed a very lovely afternoon at the Queens on a very quiet Tuesday afternoon. Firstly their COVID measures are reassuring with full trace check in and plenty of sanitiser available. The afternoon tea came on 2 very grand cakes stands (for 4 of us) and provided us with more than plenty of food! Sandwiches were fresh and well filled, the scones were still warm and they were very happy to accommodate a request for plain scones when asked. And the cakes were an extremely generous selection including brownie, macaroon, tart and carrot cake. And to add to our enjoyment a complimentary glass of mimosa included as well! All the staff we met were very friendly and professional. I have had many afternoon teas and I can only praise the Queens for their fabulous offering. Such excellent value for money, I will definitely be returning!
Read more
Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Queens Hotel
Responded 24 Oct 2020
Thank you for your lovely review and for your appreciation of the Covid measures we have put in place to keep our staff and guests safe. I'm glad you enjoyed your afternoon tea and our service, I hope we'll see you again soon. Kind regards Queens Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I would recommend everything about this hotel, from the polite, helpful & friendly staff to the comfortable rooms (corridors designed to look like black and white photos with dashes of colour - so stylish! - and excellent food. Dinner and breakfast were both delicious, with fantastic wait staff who couldn't do enough to make our experience comfortable and enjoyable. The hotel's location is also absolutely perfect as it's just across the road from big green open space leading to the seaside for a lovely long coastal walk. Will definitely be staying here again.
Read more
Date of stay: October 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Queens Hotel
Responded 26 Oct 2020
Thank you for your review, we are thrilled to read you had such a pleasant stay with us and we hope to see you again soon. Kind regards Queens Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment you walk into this hotel you know it’s special. From the beautiful external architecture from the 1900’s, to the high ceilings and luxury finishes of the reception, bar and dining areas. It’s a proper old school hotel.
The staff are all really friendly, welcoming and helpful. From the reception staff, to the bar and restaurant staff, you can tell they all genuinely care about the people staying at the hotel. Special shout out to the absolutely superb restaurant staff who waited on us on the evenings of 23 and 25 Sep.
The food was superb. Breakfast is a full English, or a full vegan, or a couple of other options plus cereals, toast etc. And for evening choices I highly recommend the pate followed by the mouth watering steak.
I stayed in room 128, one of the recently refurbished ones. It’s a superior double large sea view. And it’s a lovely room. Very spacious with a comfortable bed and very quiet at night too (though on my third night I think I have louder neighbours in 127!!). The bathroom is huge with a dressing table and walk in shower. Luxurious. There is a balcony too, more of that below.
The two bits of constructive feedback are:
A) The balcony is huge. But it’s a very weird shared balcony, with room 127 having access at the other end. I’ve never seen a shared balcony with strangers before!
I suggest a partition wall be put up to make things much more private. Ok nobody will walk along and nose into the others balcony doors, but it’s possible.
In addition, at either end of the 128/127 shared balcony is one window to another room. So I suggest partitions at either end to sort of block off those windows a little, so they don’t open their curtains to see people staring back at them.
B) the bathroom window needs a blind of some sort. It’s partly frosted but I’m not sure that’s enough.
Overall a superb hotel i would recommend to all friends and family. 👍
Read more
Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Queens Hotel
Responded 28 Sept 2020
Thank you for such a lovely review, we are thrilled to read such positive comments. I hope we will see you again soon. Kind regards Queens Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had 6 rooms over last weekend, all couples thoroughly enjoyed - especially due to the staff and atmosphere in the Dukes bar, the hotel was so busy with private events on both evenings, all very glamorous guests and enjoyed soaking up the pre dinner atmosphere. The lobby and bar were decorated beautifully for Xmas and we did take a peak at the private function rooms - amazing! The staff were exceptional with their service and good nature. Rooms were updated, clean and comfy - water pressure not great on third floor and heating extras needed in a couple which was sorted quickly (it was a freezing weekend). Be aware of rooms near to the internal corridor doors if you like a lie in! We didn’t eat in the hotel as there were so many restaurants nearby, so can’t review dining. Very happy with our stay and would definitely return.
Read more
Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Head of Communications, Marketing at The Queens Hotel
Responded 29 Nov 2021
Thanks so much for your wonderful review Jayne - we love the fact you enjoyed the buzzing atmosphere. When you come back next time please do book in for dinner - you won't be disappointed ... Thanks for taking the time to feedback ...
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I have our last night at this lovely hotel! The staff go far and beyond to help you and are so polite. The standard double sea view room is nice lovely views of the sea from the room and bathroom. I personally think the room needs a bit of updating but it was clean and lots of hot running water. Lovely long and deep bath. Breakfast was superb , breakfast staff very attentive. We have 2 nights here and will definitely be back! Maybe upgrade to a superior double next time. I would suggest one thing that they should put bottled water in the rooms as the cold tap isn't that cold so not good for drinking. Can't fault this hotel bed is really comfy too!! Highly recommended.
Read more
Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Queens Hotel
Responded 1 Jul 2021
Thank you for your review, we will be refurbishing all of the standard rooms, which will address the room issues you picked up on, I am pleased that the room was clean with lovely views of the sea. I hope we'll see you again in our one of our superior rooms as you have said. Kind regards Queens Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 2 nights in Superior Room 229 with my partner. Clean and immaculate with all the usual handy bits such as safe, fridge, hairdryer and iron. Room felt a little compact but other than that the bed was comfortable, the bathroom was spacious and I loved the overall decor. Bath towels were about thickest I have come across which was great. One small suggestion is for the hotel to provide hooks on the bathroom door to hang them on as they were too big for the radiator.
Breakfast was fine although a bit confusing as the menu quoted individual prices depending on your choice of cooked food even though reception charged a flat £11.50. The waiting staff asked what we would like to drink but did not volunteer juice, nor did they offer extra toast and jam which was available when requested. They were nevertheless friendly and polite, and the same applied to the staff at reception.
Loved the location and would be happy to revisit.
Read more
Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Queens Hotel
Responded 13 Sept 2020
Thank you for your review, I am glad you liked your new refurbished bedroom overall. Thank you for your advise regarding the bathroom door hooks, it's something we are looking at. Apologies for the issues regarding breakfast, I hope this didn't didn't spoil your stay too much, I was pleased to read that the staff were nevertheless polite and helpful. I hope you will return. Kind regards Queens Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at the Queens Hotel at least once a year for the past 20 years. This year we were in one of the newly refurbished seaview rooms on them 1st floor. Overall it is much better. The rooms have been laid out to provide a feeling of space, perhaps with the loss of a little storage space, although there is plenty for a few days' stay. The bathroom is much more spacious and airy, with two basins. My only complaint is the shower, which has a fixed overhead shower head. I find these difficult if not washing one's hair and not terribly good at rinsing everywhere. The shower is in the bathtub, which isn't unusual. Due to Covid 19 there were restrictions on room cleaning, which we were aware of before we arrived. Overall a good improvement.
Read more
Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Queens Hotel
Responded 6 Aug 2020
Thank you for your review, apologies for the issues with the fixed shower head, but I am pleased you like the newly refurbished rooms. I hope we'll see you again soon. Kind regards Queens Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have just returned from a 3 night stay over last weekend. Check in was fine, staff prompt, courteous and very polite. The room was a single on the second floor and i was very impressed with the decor and layout. The room was spotless and maintained by housekeeping that way throughout my stay. It had a fridge, which was a godsend, kettle, complimentary tea and coffee and a nice flat screen above the bed. It did get hot due to the warm weather, unfortunately, you couldn't open the window's for fresh air more than an inch and that needs correcting. although there was a fan but its never the same as fresh air. The bed was very comfortable. I ate out at nights, so, i cannot judge the restaurant and breakfast was at £15 and included a lot of other peoples brats, so that was a no no for me and i gave it a swerve. The hotel itself is very grand and you can tell that a lot of money has been invested in it and still is and it is good to see. Furthermore, every time I came in to the hotel and went in or out of my room the staff always greeted me and wished me a good day or good evening. I have travelled to hotels all over the world and I cannot understand some of the negative reviews on here regarding this hotel. its nonsense from what i can see. So, My verdict : Highly recommended and I would certainly stay here again.
Read more
Date of stay: July 2022
Rooms
Location
Service
Room Tip:Ask when booking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Head of Communications, Marketing at The Queens Hotel
Responded 2 Aug 2022
Hello Dolphinboy1 Thanks for the positive review - we look forward to welcoming you again soon ...
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Recently stayed at queens hotel Portsmouth for a weekend trip with family. The hotel itself is lovely building and great location but the hotel has a heating problem, was overwhelmingly hot, and the windows only open a jar and the bedrooms already are suppled with fans and the radiators have signs saying ‘do not adjust heat’. I was unfortunately sick in my room due to the suffocating heat and after paying £462.00 for the room only that didn’t include breakfast, I was charged a further £200 unauthorised to my card for damages due to being sick in the bedroom. I was told that I signed a copy of this when checking into the hotel which I wasn’t made aware of at the time and then told that the carpet had to be replaced which I fought was a bit far fetched. I would willingly pay a cleaning fee but to say the carpet had to be replaced is ridiculous. I contacted the hotel asking twice for a copy of the document that I signed which I am still awaiting the hotel to send me since august. The hotel replied that the £200 they charged me was far less than what I cost them. I feel like I have been exploited and especially in times such as the current pandemic.
I’m not the only person to have stayed in queens to complain about your heating problem, this is something the hotel should look into getting fixed and also when people are checking into your hotel you should make them aware as to what they are signing.
Safe to say I will not be returning to queens hotel.
Read more
Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Queens Hotel
Responded 13 Oct 2021
Thankyou for your review , as discussed with you at the time , we were unable to get the stains removed by cleaning the carpet. All our rooms are fitted with child safety locks , at the request of a customer without children these can be unlocked.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hemel Hempstead, United Kingdom42 contributions8 helpful votes
If you are staying at the hotel it is free to park. You just register your number plate at reception. There was plenty of spaces and that was even with a wedding being held too.
There are more places to choose from in the Portsmouth area.
PRICE RANGE
₹9,809 - ₹16,489 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
queens hotel portsmouth
LOCATION
United KingdomEnglandHampshirePortsmouth
NUMBER OF ROOMS
73
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
