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The Imperial Hotel

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Traveller (38)
Room & Suite (16)
Dining (9)
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Overview
  • Excellent24%
  • Very good32%
  • Average21%
  • Poor11%
  • Terrible12%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Bar/Lounge
Meeting Rooms
3 Star Hotel
All hotel details
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Reviews (223)
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All reviewsthai restauranttrain stationfull english breakfastcentral locationgood nights sleepbirthday partytea and coffeetwo nightsstayed here for one nightno liftexcellent breakfastcomfortable roomtown centrewarm welcomebar arearadiatorvenue
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1 - 5 of 215 reviews
Reviewed 1 week ago

Great Location and we ate in the Thai Restaurant which was a high standard, breakfast cooked to order and fresh, Bedrooms tastefully decorated, Hotel can be noisy due to proximity of the Railway Station and near Weatherspoons! But we liked this Hotel and would stay...More

Thank 164jenant
Reviewed 2 weeks ago via mobile

Booked in January for Badminton horse trials weekend. Journey time about 30 minutes. Arrived in the evening to a warm welcome. Able to book a table in the restaurant which is Thai food. Very nice food and inexpensive. Highly recommended. We had a 3 bedded...More

Thank teresalee108
Reviewed 2 April 2018 via mobile

I stayed here for one night - customer service at reception was poor, probably the worst hotel customer service I have ever had. Tried to charge me twice for my stay and I noted the price the second time was CHEAPER than what I had...More

Thank Romi B
Response from Lakshman G, General Manager at The Imperial HotelResponded 3 April 2018

Dear Romi B, I am very disappointed after reading your review. Regarding the room rates, these may vary. I can assure you we never charge twice to our customers. Our bookings are received via a state of the art channel manager which avoids this kind...More

Reviewed 28 March 2018

We used the hotel as our daughter's wedding reception venue. The function rooms were perfect for this. The staff have been very helpful throughout the planning and the evening. The food was fresh and delicious with attentive staff to keep the buffet topped up. Some...More

Thank francophileglos
Response from Lakshman G, General Manager at The Imperial HotelResponded 29 March 2018

Dear francophileglos, Thank you very much for reviewing us on trip advisor. We are thrilled to hear that you had a wonderful experience with us both during the planning of the wedding reception and the evening. Thank you for your comments about our rooms, the...More

Reviewed 26 March 2018

Central location, car park (though first come first serve - so a space not guaranteed), v friendly welcome, comfortable bed, clean, pleasant breakfast. All good. Looks a bit shabby around the edges - but that's just nitpicking. There's a pub nearby and, on a Saturday...More

Thank Nigey B
Response from Lakshman G, General Manager at The Imperial HotelResponded 27 March 2018

Dear Mr Nigey B, Thank you for taking the time to review us on trip advisor. We are happy to hear that you enjoyed your stay with us. Due to our central location, some noise could be expected at times but this is not always...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 88 - US$ 135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 88 - US$ 135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (38)
Room & Suite (16)
Dining (9)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Request a room that does not overlook the railway for a better nights sleep."
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"Rooms facing the street are a bit rowdy outside in the wee hours!"
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"My rooms have always been quiet"
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"There is parking, but limited."
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