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Hotel du Vin Cheltenham

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1 room 2 adults 0 children
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Hotel du Vin Cheltenham
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886 Reviews from our TripAdvisor Community

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Showing 880: English reviews
Reviewed 6 days ago NEW

A modern day warm welcome as usual but then dragged back to the mid 80's. Poorly made, lukewarm coffee Semi-congealed 'club-sandwich' (really...a club sandwich in 2017!) in 'Mother's Pride-esque' white bread on a soggy paper doily! No concept of service...at all. Come on HdV, bring back Gerard and Robin!

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Helpful?
1Thank Alex M
Reviewed 1 week ago NEWvia mobile

What a lovely place to stay. Only stayed one night on business, but rest assured it will now become a regular overnight venue for me. Food was also fantastic and the staff were truly attentive and happy to help. The rooms are furnished to a very high standard and extremely comfortable indeed. There is also a fully stocked mini bar...

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Thank Jono P
Gloucester, United Kingdom
Reviewed 1 week ago

Our dining group booked the Hotel du Vin for our black-tie Christmas dinner on 20 December, and they looked after us extremely well. The booking arrangements were handled very efficiently beforehand, and on the evening we were all very happy with the food and the ambience. Would definitely recommend for a party booking. Great value, too.

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Thank jo r
Hampshire
Reviewed 1 week ago

Stayed overnight with my wife to participate in a dinner then lunch as part of a birthday celebration. Our room was very small. No room for chairs, so there was a bench at the end of the bed instead. Bathroom was tiny. Bed was very comfy and shower was great. High quality toiletries. Very hot room, had to turn down...

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Thank Mark P
Hampton, United Kingdom
Reviewed 1 week ago

We stayed at L'Hotel du Vin over the New Year period. The hotel revolves around its airy, interesting bar space and a restaurant that we used for breakfast (and it was excellent) but not for dinner - preferring to eat out. Our rooms were compact but sumptuous featuring all the bits and bobs you might possibly need - and one...

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Thank Diptych
Management response:

Hi Diptych Thank you for the 5* review :-) We hope to welcome you back soon. Ben

Glasgow, United Kingdom
Reviewed 1 week ago

This is a typical example of hotels in this group. The rooms are spacious and well-appointed with comfortable beds and pleasant bathrooms. The rooms still have actual keys (you know, pieces of sculpted metal that are inserted into holes in the doors!) rather than the now almost ubiquitous electronic key cards. The problem is that rooms don't have numbers but...

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Thank brian_furman2003
Management response:

Hi brian_furman2003 Thank you for the 5* review :-) We hope to welcome you back soon. Ben

Fairfax, Virginia
Reviewed 1 week ago

Quaint hotel within walking distances of many good restaurants. Staff was friendly and helpful. Rooms were small and sort of quirky, with a tub in the bedroom area. It was difficult to get the room temperature to feel warm. Nice bar area. Breakfast (which was included) was great. Lots of choices and very filling. Be careful if you have someone...

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Thank Mark F
Management response:

Hi Mark F Thank you for the review :-) We hope to welcome you back soon. Ben

Wakefield, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed here a few weeks ago and enjoyed my stay. The hotel is as good as any of the Hotel Du Vin chain. Bar area is good with a good verity of gins and whiskeys. The room was good, even as a standard room. Spacious enough and a good bathroom.

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Thank Andrew G
Management response:

Hi Andrew G Thank you for the 5* review :-) We hope to welcome you back soon. Ben

Reviewed 2 weeks ago via mobile

We stopped New Years day as we were going to the races. The hotel was nice and the staff at reception were extremely helpful. However breakfast next morning was a major let down. We arrived at 10'O.Clock and our drinks and breakfast order were taken. The drinks arrived promptly, however had to go back as they were not what we...

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Thank Merv E
Management response:

Hello Merv E Please make contact on ben.fox@hoteduvin.com if you wish to discuss this further, but I apologise that breakfast was poor on that day. Kind Regards Ben

Reviewed 2 weeks ago

What a brilliant experience! We stayed in this hotel (Moët room) for two nights and couldn't fault any of it. The reception staff on arrival were friendly and showed us to our room. The bar staff and restaurant staff also went out of their way to ensure our stay was pleasurable. Several hours after checking out the hotel contacted us...

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Thank Njh001
Management response:

Hi Njh001 Thank you for the 5* review :-) and the kind comments...you made my day! We hope to welcome you back soon. Ben

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Formerly the Carlton Hotel and located in the chic Montpellier district of this historic spa town. Hotel du Vin Cheltenham offers forty nine bedrooms and suites, all decorated in inimitable Hotel du Vin style. The wonderfully spacious public areas centered around a showpiece spiral staircase, include a trademark Bistro with extensive al fresco dining, both a Champagne and Sinners Enclosure Bar, beauty treatment rooms and private dining rooms. The general manager is Tom Ross. ... more   less 

Additional Information about Hotel du Vin Cheltenham

Address: Parabola Rd, Cheltenham GL50 3AQ, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: ₹ 8,123 - ₹ 16,042 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Vin Cheltenham 4*
Number of rooms: 49
Reservation Options:
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Hotel Style:
#3 Business Hotel in Cheltenham
#4 Romantic Hotel in Cheltenham
#5 Family Hotel in Cheltenham
#6 Luxury Hotel in Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Hotel du Vin Cheltenham staff and other travellers.
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Questions? Get answers from Hotel du Vin Cheltenham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a larger room / be prepared to ask to change rooms if unsatisified”
 of 5 bubbles MarkP644, 8 Jan 2017 | Read review
“Disabled visitors who have problems with stairs should request an accessible room with a walk-in shower”
 of 5 bubbles brian_furman2003, 5 Jan 2017 | Read review
“Room 'PLANETA' overlooks front of the hotel. No views here but attractive architecture on show.”
 of 5 bubbles 541jennyc, 14 Nov 2016 | Read review
“My first stay but Penfold was very pleasant”
 of 5 bubbles colinr587, 5 Nov 2016 | Read review
“we had a room on the side .. bit noisy with people arriving for work this am .. but was fine really”
 of 5 bubbles 255nickyb, 31 Oct 2016 | Read review
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