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All reviewsimperial gardensafternoon teabrasserie blanclovely hotelcar parkthird floorexecutive rooman upgradebeautiful buildingeggs benedictwalk in showertown centrebars and restaurantslovely roomstayed for one nightbiscuitsbreakfast was excellent
Whilst it was a lovely looking hotel, the service was absolutely appalling from the two staff we encountered - one woman at reception in particular on the evening of 21 December. After waiting 20 minutes to check in whilst the one staff member booked in...More
Stayed at this hotel for three nights two weeks a go, its extremely good we had a Superior room which was spacious and very comfortable.
Its at the top of the promenade so easy access to the town, the food in the restaurant is outstanding...More
2 Thank happyholidayman
Response from Yasmin K, General Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded 2 weeks ago
Thank you for your wonderful review and comments about our Napier Restaurant. we are very pleased to be offering food and service to match the West End. In fact where some of my team have spent some time working prior to coming to...More
I absolutely loved this hotel with its majestic exterior and country-house interior, which was full of quirky English charm yet not missing any modern creature comforts. My room was lovely, and the bathroom was state-of-the-art with gorgeous White Company toiletries and a very fancy selection...More
stayed here for a wedding held on site.
The bedroom was lovely and comfortable. The whole thing was really special.
The only small grumble was the size of the breakfast. Though very nice, the smoked haddock portion was a fillet of of a fillet and...More
I have discovered that the price of staying in a Hotel varies so much depending on how you approach the room purchase. There are a number of agencies such as Travelzoo etc who promote great savings on the usual rates. So I now test all...More