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Queens Hotel Cheltenham - MGallery by Sofitel

1,344 reviews
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Traveller (345)
Room & Suite (77)
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Overview
  • Excellent40%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“imperial gardens”(24 reviews)
“afternoon tea”(67 reviews)
“brasserie blanc”(20 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from Queens Hotel Cheltenham - MGallery by Sofitel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,344)Write a Review
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68
Show reviews that mention
All reviewsimperial gardensafternoon teabrasserie blanclovely hotelcar parkthird floorexecutive rooman upgradebeautiful buildingeggs benedictwalk in showertown centrebars and restaurantslovely roomstayed for one nightbiscuitsbreakfast was excellent
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1 - 5 of 1,321 reviews
Reviewed yesterday

Whilst it was a lovely looking hotel, the service was absolutely appalling from the two staff we encountered - one woman at reception in particular on the evening of 21 December. After waiting 20 minutes to check in whilst the one staff member booked in...More

Thank LucasHerren
Hotel's Favourite
Reviewed 8 November 2017

Stayed at this hotel for three nights two weeks a go, its extremely good we had a Superior room which was spacious and very comfortable. Its at the top of the promenade so easy access to the town, the food in the restaurant is outstanding...More

2  Thank happyholidayman
Response from Yasmin K, General Manager at Queens Hotel Cheltenham - MGallery by SofitelResponded 2 weeks ago

Dear happyholidayman, Thank you for your wonderful review and comments about our Napier Restaurant. we are very pleased to be offering food and service to match the West End. In fact where some of my team have spent some time working prior to coming to...More

Reviewed 1 week ago

I absolutely loved this hotel with its majestic exterior and country-house interior, which was full of quirky English charm yet not missing any modern creature comforts. My room was lovely, and the bathroom was state-of-the-art with gorgeous White Company toiletries and a very fancy selection...More

2  Thank BellsDubai
Reviewed 1 week ago

stayed here for a wedding held on site. The bedroom was lovely and comfortable. The whole thing was really special. The only small grumble was the size of the breakfast. Though very nice, the smoked haddock portion was a fillet of of a fillet and...More

Thank solidbond67
Reviewed 1 week ago

I have discovered that the price of staying in a Hotel varies so much depending on how you approach the room purchase. There are a number of agencies such as Travelzoo etc who promote great savings on the usual rates. So I now test all...More

Thank avidCornwall
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 133 - US$ 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cheltenham
#6 Luxury Hotel in Cheltenham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 133 - US$ 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cheltenham
#6 Luxury Hotel in Cheltenham
Room types
Suites, Non-Smoking Rooms
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Traveller (345)
Room & Suite (77)
Dining (23)
Hotel & Grounds (264)
Bathroom (22)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
R18
4 April 2017|
AnswerShow all 2 answers
Response from Yasmin K | Property representative |
We do have a large car park on site with over 70 spaces at the side of the hotel. The car park is charge is variable per hour or overnight depending how long you are parking for.
0
Votes
R18
4 April 2017|
AnswerShow all 3 answers
Response from Wenno1975 | Reviewed this property |
There is on-street parking free of charge between 6pm and 8am right outside the hotel.
0
Votes
TheMidlandsBrummie
17 December 2016|
AnswerShow all 4 answers
Response from Yasmin K | Property representative |
There is a large car park on site on a first come basis. we would suggest arriving at the hotel prior to 5pm.
0
Votes
Room Tips
"The quiet rooms are situated overlooking the car park and may also have fire escape views."
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"Overlook the Imperial Gardens"
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"Ask for front of hotel"
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"Ask for a quiet room the view maybe less interesting but the nights sleep a treat!"
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