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Queens Hotel Cheltenham MGallery Collection

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Queens Hotel Cheltenham MGallery Collection
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1,151 Reviews from our TripAdvisor Community

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Showing 1,131: English reviews
Reviewed yesterday NEWvia mobile

We stayed at this hotel this weekend as it was my boyfriends birthday. I had arranged for a bottle of fizz to arrive at the room and told them it was because of his birthday. This was all booked in advance but on the day we arrived to the room to find the said fizz and also a birthday card...

Thank Lucy H
Gloucester, United Kingdom
Reviewed 2 days ago NEW

The decore is only surpassed by the care you are shown and the professional way the staff look after you. Only seconds away from a green space and minutes from Cheltenham. Should have requested a slip may for the shower and checked the towels as well as only one large towel put out. Surprised no tea and coffee making facilities....

Review collected in partnership with Accorhotels.com
Thank N2127ELbrendab
Bristol, United Kingdom
Reviewed 4 days ago NEW

A wonderful first class hotel - very welcoming staff and first class service from the moment you step through the door. Fabulous spacious rooms - couldn't fault it in any way. Excellent breakfast and a cosy bar to relax and enjoy drinks or coffee.

Review collected in partnership with Accorhotels.com
1Thank mcowman
A TripAdvisor Member
Manchester, United Kingdom
Level Contributor
30 reviews
3 hotel reviews
5 helpful votes
Reviewed 4 days ago NEWvia mobile

It's a lovely old hotel. Beautiful building, well maintained, nice rooms. Stayed several times and it's always been very comfortable. The restaurant does a great breakfast and nice dinners, but for the latter it's pretty pricey: my evening meal allowance with work is a maximum of £35, and I broke that with a starter, middle of the range main and...

Thank A TripAdvisor Member
Nantwich, Cheshire, UK
Reviewed 4 days ago NEW

Stayed for one night last weekend. Arrived an hour before check in time and was shown to our room straight away. Good sized room with enormous bed which was so comfortable. Breakfast was amazing - the continental meat selection was out of this world. Brilliant location with easy walking distance to bars, restaurants and shopping. Very large car park with...

Thank HPPhotosmart
Cam, United Kingdom
Reviewed 4 days ago NEW

Really great breakfast and we just could not fault the staff. Shower good but should have asked for a slip mat for the shower. Bed comfortable and we slept well. Had lunch which was as good as one would expect and the staff were as good as we have ever had. Only seconds from a lovely green space and minutes...

Thank Fred P
Reviewed 5 days ago NEW

Quite simply wouldn't stay anywhere else if given the choice. I stay here most weeks and never have any issues. The hotel is beautifully decorated throughout and in keeping with the building itself. However the huge commendation goes out to the staff who represent the brand in this particular hotel. From the minute you walk through the door you feel...

Thank holidaysacomingsoon
Reviewed 6 days ago NEW

We stayed in this hotel before Christmas in a Deluxe King Room. Lovely hotel, good location for shopping and lovely local restaurants within short walking distance but better attention to bedding is needed in guest rooms. Our room itself was of a very high standard and our bathroom was immaculate. The only disappointment was our bedding. The quilt cover on...

Thank FamilyKel
London, United Kingdom
Reviewed 1 week ago

Lovely hotel, been staying hear regularly for 5 years, renovated last year. Great staff, great atmosphere, centrally located. Always get a personal welcome and looked after by the staff. Highly recommended

Thank AshHuss
Berkshire, England
Reviewed 1 week ago via mobile

Lovely 2 night stay in this central hotel where the stylish interior and well designed rooms made this a very comfortable stay. Our room had proper reading lights, a firm but very comfortable bed, and a small table and chairs whilst the ensuite's walk in shower and magnifying mirror were perfect. Both the continental and cooked Breakfast options were spot...

Thank JayneHTB

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
4 star hotel in the city centre with 84 ensuite rooms. Newly refurbished in late 2015, one of the first purpose hotels in Europe in 1838. Easy access via M5, 1 mile to Cheltenham railway station. 50 miles to Bristol airport. Meeting room suite (natural light) for 100 people, perfect for weddings, celebrations, meetings or events. AA Rosette award winning Napier Restaurant, Gold Cup Bar andLounge, WiFi internet (public areas and most rooms). Free access to local leisure club. 24 hour room service. Pay parking (12 GBP). ... more   less 

Additional Information about Queens Hotel Cheltenham MGallery Collection

Address: Promenade, Cheltenham GL50 1NN, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: ₹ 8,075 - ₹ 14,048 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Queens Hotel Cheltenham MGallery Collection 4*
Number of rooms: 84
Reservation Options:
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Also Known As:
Queens Hotel Cheltenham
Mercure Cheltenham
Hotel Style:
#5 Business Hotel in Cheltenham
#7 Luxury Hotel in Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Queens Hotel Cheltenham MGallery Collection staff and other travellers.
6 questions
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Fareham, United Kingdom
over a year ago
over a year ago
The Midlands
Peterborough, United Kingdom

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Questions? Get answers from Queens Hotel Cheltenham MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher corner room”
 of 5 bubbles AshHuss, 15 Jan 2017 | Read review
“Check AIr conditioning is working properly”
 of 5 bubbles Orsino47, 29 Dec 2016 | Read review
“Because this is a historic hotel the rooms are not cookie cutter.”
 of 5 bubbles Relaxgilr, 25 Nov 2016 | Read review
“Get a room on the first floor if you're elderly or infirm.”
 of 5 bubbles najllib, 20 Nov 2016 | Read review
“The Suites are wonderful old world charm but have new world features - try and get a room facing the park at the front - very nice view”
 of 5 bubbles 773garthy, 20 Nov 2016 | Read review
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