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See all 9 hotels in Rye

The Mermaid Inn

1,033 reviews
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Traveller (492)
Room & Suite (449)
Dining (70)
Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Banquet Room
3.0 Star Hotel
All hotel details
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Reviews (1,033)Write a Review
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All reviewssteeped in historyelizabethan chamberfour poster bedelizabethan roomcar parkcreaky floorsstep back in timenight porterhundred yearshistoric hotelinglenook fireplacevenisonpublic roomsnooks and cranniesopen firelovely old hotelolde worlde
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11 - 15 of 1,009 reviews
Reviewed 4 weeks ago

One night stop over on business trip. I always try and stay away from the big chains - they are generally miles from the town center, lack any sort of ambiance and the breakfasts are terrible. What I try and find is something with a...More

Thank alancurry1
Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 4 weeks ago

Thank you for your review. The Mermaid was rebuilt in 1420, and sits at the heart of the medieval citadel of Rye, a truly unique building. The Mermaid has been independently owned by the same local people since 1993. Clearly we did tick all the...More

Reviewed 12 November 2017 via mobile

I’ve always wanted to stay here as part of bucket list! My family bought us a voucher for our 25th wedding anniversary. Wow loved the room. And we had an evening meal there. Beautiful food 🥘. The reception staff and the porters were really good....More

Thank 82meadway
Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 5 weeks ago

Thank you for your review. We strive to meet our guests' expectations, so it always excites us to read that we have met and exceeded those expectations. We will share your fulsome praise with all the staff. We look forward to welcoming you again in...More

Reviewed 12 November 2017

This was our 3rd stay in this lovely, atmospheric old inn. We have stayed here in different seasons and it was wonderful to stay when the log fire in the giants fireplace was lit. The inn is steeped in history and character and never fails...More

Thank maidmarianSurrey
Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 5 weeks ago

Thank you for your review. The Mermaid is an Inn for all seasons. Cosy and warm in Winter with her open fires, and in the Summer, the sunlit patio areas, affording a place to relax. She is truly a unique building, and place to visit....More

Reviewed 9 November 2017

The hotel is fabulous, full of history and quirky charm. The staff are without exception attentive and delightful. We would particularly mention Glenn, Josh and Sam. We experienced first hand their great service but also saw them looking after guests with sensitivity and a real...More

Thank Judith7591
Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 10 November 2017

Thank you for your review. We will share your fulsome praise with all the staff. We strive for friendly attentive service, and so rewarding to receive your testimony to the quality of the service. The Mermaid was rebuilt in 1420, and the present owners sine...More

Reviewed 8 November 2017 via mobile

I Visited the Mermaid today with my mother for a trip down memory lane. Mum spent her wedding night here 55 years ago, I mentioned this to staff, they arranged a tour of this 600 year old Hotel Inc the Suite she stayed in on...More

1  Thank Mr_H_10
Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 9 November 2017

Thank you for your review. The Mermaid has so many memories for so many people, and it is lovely to read when people are reunited with those memories. We will share your praise with the staff Amy and Glenn who arranged your tour, which included...More

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Traveller (492)
Room & Suite (449)
Dining (70)
Hotel & Grounds (459)
Bathroom (9)
Business Centre & Event Rooms (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Banquet Room
Things to do
Restaurant
Details
Price range
US$ 66 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 66 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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