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The Mermaid Inn

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Traveller (608)
Room & Suite (476)
Dining (74)
Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Banquet Room
3 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,178)
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1,153 results
Traveller rating
670
302
109
42
30
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LanguageEnglish
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670
302
109
42
30
Show reviews that mention
All reviewsold buildingsteeped in historyelizabethan chamberfour postercar parkcreaky floorselizabethan roomstep back in timevenisoninglenook fireplacepublic roomsnooks and crannieshistoric hotelopen fireolde worldelovely old hotellow beams
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1 - 5 of 1,153 reviews
Reviewed 2 days ago via mobile

I could just say brilliant in every way but you deserve more. The building itself is beautiful, quirky and steeped in history. It’s also spotlessly clean which is a feat in itself as it has so many nooks and crannies. I’ve sat and laughed at...More

Thank maryec27
Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 2 days ago

Thank you for your review. We sat and read your review with a smile......... We will share your fulsome praise with the staff, the majority of whom are local people, living and working in Rye. We look forward to welcoming you again in the very...More

Reviewed 3 days ago via mobile

We stayed for one night and we loved the whole character of the Mermaid Inn from the minute we stepped through the door. Every staff member was welcoming and very friendly. ‘Glen’ is deliriously happy and energetic and you can’t help but smile when he...More

Thank bellkazza
Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 2 days ago

Thank you for your review. We will share your praise with all the staff, especially the singing waiter. The Mermaid is a unique building, with 600 years of history to tell, a 2 AA Rosette Restaurant, and a location at the heart of the medieval...More

Reviewed 4 days ago via mobile

Was in Rye with my friend from India.. went into is pub for a quick drink.. the local ale was good.. quite a quaint pub.. cozy, dated look.. it’s a 15th century pub.. time seems to have stopped kind of a feeling you get as...More

Thank Nirmalya C
Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 2 days ago

Thank you for your review. The Mermaid is certainly a step back in time, with nearly 600 years of history to recount. We look forward to welcoming you back to dine in our 2 AA Rosette Restaurant.

Reviewed 5 days ago

This place is something special, rebuilt in the late 15C, a stunning building with paintings and antiques from throughout British history. The menu is great, with good choices across all courses, the food is excellent, the subtle mackerel starter, the super savoury lamb (the anchovy...wow),...More

1  Thank SaleFamily
Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 2 days ago

Thank you for your review. The Mermaid is indeed unique in so many ways, "Beautiful food, beautiful setting". WE hope we can welcome you again in the future for a special occasion.

Reviewed 5 days ago

We have recently spent one night at the Mermaid Inn,an establishment that we had looked forward to staying in for a long time. The hotel is a quite amazing place with so much history and charm that it is difficult to absorb it all. Other...More

1  Thank HillwalkerN
Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 5 days ago

Thank you for your review. We were pleased to read that you discovered The Mermaid to be an amazing place. It was rebuilt in 1420, and the present owners since 1993, have through loving stewardship ensured it is an amazing building, as a Grade II...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Banquet Room
Non-Smoking Hotel
Things to do
Restaurant
Details
Price range
US$ 172 - US$ 429 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 172 - US$ 429 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (608)
Room & Suite (476)
Dining (74)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Jane S
8 August 2018|
AnswerShow all 5 answers
Response from Martin B | Property representative |
There have been guests who claim to have sensed or seen something. We do have a Ghost Stories sheet in reception that guests can read.
1
Vote
Clare B
4 March 2018|
AnswerShow all 3 answers
Response from skukusa1 | Reviewed this property |
Why don’t you phone the hotel?
0
Votes
sez28
6 November 2017|
Answer
Response from Martin B | Property representative |
We allow dogs to stay in the hotel by prior arrangement. Guests must provide bedding and there is a charge of £5 per dog. Dogs are not allowed in any public spaces in the hotel. So when booking inform reception and they... More
0
Votes
Room Tips
"Not on the 2nd floor!"
HillwalkerN
2 million years ago
Read review
"Four poster rooms are bigger"
SteveB590
2 million years ago
Read review
"Rooms are the front might be quieter as they are not above the outside terrace and car park."
viennetah2016
2 million years ago
Read review
"Ask ahead of time about access to your room as this is an historic building. Some ceilings are low."
Claudia1951
2 million years ago
Read review
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