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28/12/2017 29/12/2017
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    The Mermaid Inn

    Mermaid Street, Rye TN31 7EY, England
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    28/12/2017 29/12/2017
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    Traveller (492)
    Room & Suite (449)
    Dining (70)
    Overview
    • Excellent60%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Room Service
    Banquet Room
    Pool
    3.0 Star Hotel
    All hotel details
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    Rooms
    28 Dec29 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    Reviews (1,032)
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    1 - 5 of 1,008 reviews

    Reviewed 2 days ago via mobile

    Brilliant hotel very old but very comfortable and most importantly warm. Delightful bar with enormous log fire. The dinner was excellent, the slow roast venison was first class. This hotel is full of character and is as good as it gets.More

    Thank DTM200
    Response from Martin B, Guest Relations Manager at The Mermaid InnResponded yesterday

    Thank you for your review. We strive to meet the expectations of our guests, so it never fails to excite us when we receive a tesimony such as yours. The Mermaid was rebuilt in 1420, but the present owners since 1993 have sought through loving...More

    Reviewed 2 days ago via mobile

    I thought after the last manager had left the Mermaid would have improved. It hasn’t. The staff are unfriendly almost to the point of rudeness. If you want to stay here fine but you may well be disappointed. It needs a real improvement in its...More

    Thank Tom E
    Reviewed 1 week ago via mobile

    Stayed here with a friend as a Christmas treat to ourselves, and for a bit of relaxation before the season gets in full swing. Managed to park in the small car park and was given room 14- the William Bird room. A very nice spacious...More

    1  Thank Dee1975
    Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 5 days ago

    Thank you for your review. We will share your fulsome praise with all the staff, especially with the Head Chef who will will love to read that your Christmas Dinner was "Outstanding. The Mermaid was rebuilt in 1420, and sits at the heart of the...More

    Reviewed 1 week ago

    Stayed for one night in The Nutcracker (mind your head!). The hotel oozes character & history. Staff were very friendly & helpful. The shower in the room lacked a bit of power but its only fair to recognise some of the limitations there must be...More

    Thank Keith H
    Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 1 week ago

    Thank you for your review. The Mermaid, rebuilt in 1420, and a Grade II Listed Building, is unique in so many ways. The present independent owners since 1993 have sought through loving stewardship to ensure her historic charms are preserved and enhanced. We will share...More

    Reviewed 2 weeks ago

    We spent a delightful night at the Mermaid Inn in Rye. The atmosphere and ambiance was just has we had hoped. The food was excellent, and the service was exceptional, the staff were clearly happy in their work and we were treated with absolute courtesy...More

    Thank Elliott-Hall
    Response from Martin B, Guest Relations Manager at The Mermaid InnResponded 2 weeks ago

    Thank you for your review. The Mermaid was rebuilt in 1420, and the present owners since 1993, have sought through loving stewardship to ensure she has lost none of her unique historic atmosphere. So it is always exciting when guests recognise the unique nature of...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Banquet Room
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$ 64 - US$ 263 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 31
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Hotwire, Priceline, Expedia, Orbitz and TripOnline SA so you can book your The Mermaid Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • East Sussex >
    • Rye
    • Also Known As
    • The Mermaid Hotel Rye ,
    • Mermaid Hotel Rye ,
    • Mermaid Inn Rye ,
    • Mermaid Rye ,
    • The Mermaid Inn Rye, East Sussex
    Add Photo Photos
    Traveller (492)
    Room & Suite (449)
    Dining (70)
    Hotel & Grounds (459)
    Bathroom (9)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    sez28
    6 November 2017|
    Answer
    Response from Martin B | Property representative |
    We allow dogs to stay in the hotel by prior arrangement. Guests must provide bedding and there is a charge of £5 per dog. Dogs are not allowed in any public spaces in the hotel. So when booking inform reception and they... More
    0
    Votes
    Jeanne N
    21 August 2017|
    AnswerShow all 4 answers
    Response from PWoodward | Reviewed this property |
    Sorry we drove
    0
    Votes
    Linda1527
    5 April 2017|
    Answer
    Response from Martin B | Property representative |
    Dear Linda If you know the name of your room, you can go to our website where you can find images of all 31 There is also a google walk through of the hotel as well. Kind regards Martin
    0
    Votes
    Room Tips
    "All the rooms are excellent."
    Read review
    "It is said some rooms are haunted, so ask for one that is not if you feel nervous about that sort of thing."
    Read review
    "Room 17 - This one is supposedly haunted"
    Read review
    "Not number 7 until the plumbing quietens."
    Read review
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