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28/8/2017 29/8/2017
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    The Star at Alfriston

    High Street, Alfriston BN26 5TA, England
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    Best prices for your stay
    28/8/2017 29/8/2017
    Lock in the lowest price from our partners
    US$ 109
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    Traveller (25)
    Room & Suite (7)
    Dining (4)
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    Overview
    • Excellent46%
    • Very good33%
    • Average14%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “modern wing” (4 reviews)
    “the pub” (18 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    4.0 Star Hotel
    All hotel details
    Offers from The Star at Alfriston
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    Best Western Lansdowne Hotel
    941 reviews
    #10 of 40 hotels in Eastbourne
     
    Hydro Hotel Eastbourne
    826 reviews
    #5 of 40 hotels in Eastbourne
     
    Hadleigh Hotel
    197 reviews
    #31 of 40 hotels in Eastbourne
     
    Deans Place, Country Hotel and Restaurant
    639 reviews
    #1 of 2 hotels in Alfriston
     
    Rooms
    28 Aug29 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (218)
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    1 - 5 of 214 reviews

    Reviewed 4 days ago

    Other than the lady serving breakfast who was excellent, the staff were very unhelpful especially when we had a problem. They do not understand customer service let alone that that is their business and perhaps going the extra mile is sometimes more important than processes...More

    2  Thank Pc1208
    Response from StarAfriston, General Manager at The Star at AlfristonResponded 3 days ago

    Dear Pc1208, Unfortunately and thankfully very rarely, our standards do not meet our expectations and we will look at this very closely and ensure that improvements are made. Customer service is the key to our business, and we place great emphasis upon it and I...More

    Reviewed 5 days ago

    Let's start with the positives: We stayed in the new wing, which obviously doesn't have the character of the older rooms, but still, no complaints. The room was comfortable, clean, quiet (despite overlooking the car park) big enough and we slept well. The decoration was...More

    Thank 7julesm
    Response from StarAfriston, General Manager at The Star at AlfristonResponded 3 days ago

    Dear 7julesm, We are so pleased that you loved your dinner and accommodation, but sorry that Folk Night interrupted the atmosphere! We usually ensure that when guests make a dinner reservation that they are made aware that music is happening when we have booked this...More

    Reviewed 5 days ago

    We spent two nights here as part of a wedding party. We stayed in a family room, which was a little tight with a full sized double and two fold out beds, but all beds were comfy and well made up. The room was well...More

    Thank DaveWilkins
    Response from StarAfriston, General Manager at The Star at AlfristonResponded 3 days ago

    Dear David W, Thank you for reviewing us, and we are so pleased that you enjoyed our accommodation so much as we will certainly inform our hard-working housekeepers. Thank you also for your comments about our buffet breakfast and the choice. It is a shame...More

    Reviewed 5 days ago

    After doing a family walk for my mother's birthday we stumbled across this pub after walking about 6 miles. This pub looked very appealing from the outside and we were gasping for a drink so decided to go in. When we walked into the pub,...More

    2  Thank Rianna C
    Response from StarAfriston, General Manager at The Star at AlfristonResponded 3 days ago

    Dear Rianna C, This is a confusing review as we do not have fake grass or plastic furniture, although our garden is in the middle of our buildings. Therefore I am not sure if you are reviewing our inn, as we also do not often...More

    Reviewed 1 week ago

    Terrible experience, the worst customer service I have ever experienced. The receptionist and manager are extremely rude, argumentative and disinterested with our situation which was the hotels fault! We booked and had confirmation for 6 double rooms, paying £50 deposit for each room, for the...More

    3  Thank Spencer T
    Response from StarAfriston, General Manager at The Star at AlfristonResponded 2 days ago

    Dear Spencer T, We apologise unreservedly for the dreadful mix up of the rooms, which was caused by the nightporter getting confused about the bookings. This therefore set off a chain of events and a series of confusing situations that my receptionist and Duty Manager...More

    Best Western Lansdowne Hotel
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    Hadleigh Hotel
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    Deans Place, Country Hotel and Restaurant
    639 reviews
    #1 of 2 hotels in Alfriston
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 110 - US$ 200 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 37
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Orbitz, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and Agoda so you can book your The Star at Alfriston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • East Sussex >
    • Alfriston
    • Also Known As
    • The Star At Alfriston Hotel Alfriston ,
    • Star Hotel Alfriston ,
    • The Star Hotel ,
    • Star Alfriston ,
    • The Star At Alfriston East Sussex
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    Traveller (25)
    Room & Suite (7)
    Dining (4)
    Hotel & Grounds (28)
    Bathroom (1)
    Nearby
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    10.17 km away
     
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    .28 km away
     
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    10.42 km away
     
    Hadleigh Hotel
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Debra W
    24 May 2017|
    AnswerShow all 4 answers
    Response from StarAfriston | Property representative |
    Please email If this is to do with our June Madness offer please quote this when emailing - it gives you the best room price!
    0
    Votes
    yasminnahmad
    20 September 2016|
    AnswerShow all 2 answers
    Response from poosey235 | Reviewed this property |
    01323 870495 is the number and yes, there is a car park behind the hotel.
    1
    Vote
    Holborn
    5 April 2015|
    AnswerShow all 2 answers
    Response from No_No_No_Yes | Reviewed this property |
    There is no doubt that the many complaints reflect a problem. If I were you, and given you have committed to stay there, I would give them a call in advance and explain your concerns, not rely on the owner reading this. Tell... More
    0
    Votes
    Room Tips
    "Modern rooms at the rear"
    Read review
    "Avoid in general, staff are unhelpful, rude and obstructive. For large groups as they dont check who they..."
    Read review
    "Book a room in the old part of the hotel just because it's more qwerky!"
    Read review
    "They are all pretty much the same. Any would be good"
    Read review
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