Booked The Orchid Hotel for a stay and also a function room for a 40th birthday party. The stay was perfect! the room was spotless, spacious and cozy. The staff were extremely helpful and went above and beyond with organising the party and setting everything up, as well as organising all the food and drinks. We couldn’t have asked more. 10 out of 10. Would highly recommend.
I've stayed at this hotel 3 times so far within the last few weeks whilst visiting my son in hospital. I must say I've stayed here although after the first stay my son was moved to Southampton. The reason I still decided to stay here in Bournemouth was purely because the staff were so friendly and the customer service is great ( I've always worked in customer service myself so good service is high on my list) I've stayed in a king, a double and a single. All were lovely and well equipped. The double room was a little tired but to be honest it was Christmas Eve and a very good price and still well equipped, clean and comfortable. The king room was beautiful but actually as I was travelling alone I thought the single was perfect. Bed comfy. Clean. Had a bath as well as a shower and to be honest was not cramped at all abd all at a great price. The cooked breakfast was freshly cooked with a good choice and was delicious (see photos) The continental breakfast was perfectly adequate even tho I've seen more choice elsewhere it was still enough and very nice. I didn't try the bar area but I may next time. Location was easy to find and a good sized car park. I felt safe here whilst traveling alone and wouldn't hesitate to recommend this hotel for a holiday. The fact I decided to still stay here even when my journey was extended by over 20 miles shows you how comfortable I was here. Staff were the winning factor ( cooked breakfast a close second) …
We had our daughter’s 30th birthday party at The Orchid which included an amazing BBQ. The courtyard is a perfect venue with an adjoining function room if the weather isn’t kind. Natalie, the manager, was so helpful with some great and useful ideas to make the party extra special. The food was amazing and all of our guests commented on the quality of everything. The chefs and all other staff were very accommodating and friendly. Accommodation was comfortable and very clean. All round excellent venue and really good value. Would not hesitate to recommend.
I have just got back home after spending a more than pleasant stay at The Orchid Hotel in Bournemouth. I stayed there with my partner and my mum. Our rms were clean warm and welcoming. Very bright. Lovely modern bathrooms. We had a king room. Mum had a twin rm both were a good size. More than enough rm for mum t have her wheelchair and walker in there. The staff there are amazing. Nothing is t much. Polite,friendly and the most cheerful people ever. It's a small hotel but with a big heart. There is plenty of parking out the front and back. They have a bar area where u are free t watch TV if u please have a coffee or alcohol. A big thank you to Mason,Maria,Simon,Vicki and not t foget Enzo. These people helped us have a fantastic Xmas. Can't thank you all enough for the kindness you all showed us. Will definitely stay there again. …
We needed somewhere relatively close to the town centre but away from the hen and stag parties. The Orchid proved to be perfect. Staff are friendly and helpful. Food is good. Room is comfortable. Parking on site. We will definitely return. Recommended.
Our second visit as a family. Again, we had a lovely stay. Reception greeted us with an extremely welcome. The public areas, corridors and rooms are warm and spotlessly clean. Lovely touches like an espresso machine in the room make for a first class stay. We will return, guaranteed!
This was my third stay at the orchid and as always it was impeccable. Room was amazing, staff recognised us and went above and beyond as they have everytime. Natalie the GM couldn't be more accommodating and made sure we stayed in our favorite room 306. Charlotte on the bar even went out of her way to make us cocktails that aren't even on the menu and they were first class just like her personality. She was so friendly and went out of her way to make sure we had a great stay. When we had breakfast fresh and tasty and Mason who served us made sure we looked after. Second to none service all round. Can't wait to plan my next stay wouldn't stay anywhere else. Beautiful little find right in the heart of Bournemouth.
This is the 2nd time we've stayed in The Orchid Hotel. The first being a wonderful experience. This time however this was not the case. When we checked in we were told it would be busy with a Christmas party, however what I wasn't told was that the party was immediately under our room and went on until midnight. It was actually like I was in the room! I did call to complain but obviously they're not going to stop on my account. When I checked out the reception staff were apologetic but as the lead booking customer had been emailed apparently that was alright. An incredibly disappointing end to what would have been an otherwise enjoyable weekend.
Room was spacious and had everything we needed. Light and airy, kettle and coffee maker, warm (easy to adjust temperature), shower room was lovely and clean, heated towel rail and the shower was amazing. T h staff and frienly and helpful.This was our second stay here and it was every bit as good as our first visit. Easy walking distance to Bournemouth centre.
Clean, polite friendly staff. Lovely room. Beds comfy. Decorated nicely for xmas. Great bar service. Our second visit and will use again. Near to everything Great breakfast, huge selection Great value
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