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The Hermitage Hotel Bournemouth

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Traveller (222)
Room & Suite (117)
Dining (21)
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Overview
  • Excellent64%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“sea view”(137 reviews)
“rubber duck”(17 reviews)
“excellent hotel”(53 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4 Star Hotel
All hotel details
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Rooms
4 Jul5 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,392)
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1,377 results
Traveller rating
853
349
120
38
17
Traveller type
Time of year
LanguageEnglish
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853
349
120
38
17
Show reviews that mention
All reviewssea viewrubber duckexcellent hotelsuperior roomsea frontrestaurant managerhead waiterchristmas partycar parktown centrelong weekendlounge areasingle roomreception staffbuffet breakfastweekend breakfamily room
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1 - 5 of 1,377 reviews
Reviewed 2 days ago

We have stayed at this hotel many times. It’s an old building and the decor is old fashioned but extremely homely and comfortable. The staff are always friendly and helpful and the food is very nice. We go back year after year.

Thank Debbie I
Reviewed 1 week ago via mobile

This was a 50th birthday treat from my sister & husband . We stay in Bournemouth a lot and we were so excited to be staying here. It is a perfect location and it looks amazing from the outside. Unfortunately we had a few hiccups...More

5  Thank Busciglio
Management response:Responded 2 days ago

Thank you for taking the time to post your review, please allow me to firstly apologise for the issues you experienced, this is not a general representation of our facilities and service. The 3 course dinner is included unless you prefer to take Sunday lunch...More

Reviewed 3 weeks ago

We had pre booked our tea from Travel Zoo. I had given my dietary requirement over the phone when booking but received a very friendly call while on the way to check our requirements. The room where we had our tea was very well lit...More

Thank ebbiecot
Management response:Responded 3 weeks ago

Thank you for your review, I am pleased to see you were well looked after and I hope you will come back soon. We cater for a range of dietary requirements so that everyone can have full enjoyment.

Reviewed 4 weeks ago

We had an absolutely amazing weekend the hotel attended to. All our needs the food was first class The atmosphere was lovely. the staff were excellent Helen. Manual. Bella. need a special mention who made our stay a wonderful weekend

Thank Roy C
Management response:Responded 4 weeks ago

Thank you for your great review, we enjoyed the weekend as much as you did and the work you put into your table plan was incredible, don't forget to check the dates for next year! We hope to see you again soon Best Regards Helen

Reviewed 4 weeks ago via mobile

I was o.k. with this hotel up until just over an hour ago, it's now just gone 11.35pm and I've been laying awake for over an hour while the party in the function room has been going on with live music that is making the...More

3  Thank Jane M
Management response:Responded 4 weeks ago

Thank you for your review, I'm so sorry you were disturbed by the music and that you are unhappy with the way your complaint was handled, please contact me directly on 01202 557363 or h.hall@hermitage-hotel.co.uk and I will discus a resolution with you personally. Kind...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 134 - US$ 223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Bournemouth
#6 Business Hotel in Bournemouth
#6 Luxury Hotel in Bournemouth
#7 Romantic Hotel in Bournemouth
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 134 - US$ 223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Bournemouth
#6 Business Hotel in Bournemouth
#6 Luxury Hotel in Bournemouth
#7 Romantic Hotel in Bournemouth
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (222)
Room & Suite (117)
Dining (21)
Pool & Beach (4)
Questions & Answers
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tillytina
30 June 2017|
AnswerShow all 2 answers
Response from Briant566 | Reviewed this property |
The ones at the front can be noisy Friday night but this was because it was do hot we had to have the windows open but ring the hotel and ask for one at the rear
0
Votes
Angela254_13
10 June 2017|
AnswerShow all 13 answers
Response from paulaS7866CR | Reviewed this property |
Yes there is a cooked breakfast and it is very nice, they also have a buffet style breakfast range as well and this too is very nice. Lovely choices.
1
Vote
teresaannemartin
29 September 2016|
AnswerShow all 9 answers
Response from chrisBanbury | Reviewed this property |
yes everything
0
Votes
Room Tips
"Ask for a sea view"
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"If you want any sort of view do not book room 613."
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"Be specific when booking as to what type of room you are expecting"
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"Sea view rooms are very good, mine was on the 4th floor, but there is a lift."
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