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Norfolk Royale Hotel

Traveller (208)
360
Panoramas (16)
Dining (49)
Overview
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,393)
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2,371 results
Traveller rating
861
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1 - 5 of 2,371 reviews
Reviewed yesterday

The hotel looked nice enough from the outside, kind of 19thC charm. The lobby seemed similar. But from there, it was all downhill.Staff at check-in weren't good. Not actively bad, but kind of indifferent. Service was slow, and when I finally got to check in,...More

Review collected in partnership with Best Western
Date of stay: January 2019
Thank Mark P
Response from Norfolk_GM, General Manager at Norfolk Royale HotelResponded yesterday

Thank you for your feedback, I am sorry that we clearly did not meet your expectations and that you will not be returning. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us...More

Reviewed 2 days ago via mobile

We came here for afternoon tea after it was gifted by some friends. When we were sat down we were given a glass of prosecco each followed by tea or coffee. There was only one option for tea. The afternoon tea stand was then brought...More

Date of stay: January 2019
Thank Bn1611
Response from Norfolk_GM, General Manager at Norfolk Royale HotelResponded yesterday

Thank you for your feedback, on behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a...More

Reviewed 3 days ago

Arriving at Norfolk Royale hotel you are following in the footsteps of bygone years and halcyon days... We walked from the railway station... not for the faint hearted or with heavy luggage... we called in at Tesco express and purchased our in room goodies for...More

Date of stay: January 2019
Thank Alan C
Response from Norfolk_GM, General Manager at Norfolk Royale HotelResponded yesterday

Dear Alan C Thank you for your feedback, I am so very sorry that Bournemouth Town Centre's condition impacted on the score for the Hotel, however I am pleased that the Hotel and Staff helped in improving your feeling of Bournemouth its self. We do...More

Reviewed 5 days ago via mobile

This is our 4th visit to the Norfolk Royale in Bournemouth. We come every January when they offer a special rate for Dinner, bed and breakfast. It's a 4 star hotel with swimming pool, sauna and steam room & has very pleasant public areas. The...More

Date of stay: January 2019
Thank Jane S
Response from Norfolk_GM, General Manager at Norfolk Royale HotelResponded yesterday

Dear Jane S Thank you for your wonderful feedback, It is always a pleasure to welcome back regular guests to the Hotel. I have passed your comments onto the Head Chef, who would like to pass on his thanks to you. The staff do pride...More

Reviewed 1 week ago via mobile

I’ve stayed in many of Bournemouth’s hotels over the years and have to say that i wasn’t overly impressed with the Norfolk Royale. The room was a little tired and dated, along with the rest of the place! On the plus side, the breakfast was...More

Date of stay: November 2018
Thank darrenah
Response from Norfolk_GM, General Manager at Norfolk Royale HotelResponded yesterday

Thank you for your feedback, I am so very sorry that we did not exceed your expectations, your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...More

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About
Description
Bournemouth's premier AA four-star hotel, The Norfolk is Ideally positioned within a short stroll of the resort's major attractions - including its award winning gardens and golden sand Blue Flag More beaches.Originally converted from two imposing Edwardian villas, The Norfolk Hotel today boasts 95 spacious and thoughtfully-equipped en suite guestrooms. The Norfolk Hotel's lounge and bar provide the ideal setting to relax and enjoy morning coffee, a new and innovative range of afternoon teas, or evening cocktails.Recently-introduced Friday Fizz events invite guests and non-residents alike to celebrate the start of the weekend with sparkling wines and Champagnes at half price between 4pm and 8pm.The lounge opens on to The Norfolk Hotel's impressive Art Deco verandah which, along with the hotel's secluded gardens alow visitors to eat, drink and be merry al fresco The gardens are also the Venue for The Norfolk Hotel's summer barbecue season which runs from May through September. From noon to 9pm, guests can lunch or dine in the summer sun or when the weather refuses to co-operate move into Echoes, the hotel's fine-sining restaurant. Guest facilites also include a glass-roofed heated indoor pool, whirlpool, steam room and sauna, while the Orchid Rooms Beauty Salon offers a wide range of beauty, holistic and clinical therapy treatments in a quiet and relaxed environment. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Sauna
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
95
Price range
US$ 86 - US$ 161 (Based on Average Rates for a Standard Room)
Also Known As
Norfolk Hotel Bournemouth
,
Hotel Norfolk Royale
,
Norfolk Royale Hotel Bournemouth, Dorset
Location
United Kingdom > England > Dorset > Bournemouth
Hotel class
Hotel Style
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
95
Price range
US$ 86 - US$ 161 (Based on Average Rates for a Standard Room)
Also Known As
Norfolk Hotel Bournemouth
,
Hotel Norfolk Royale
,
Norfolk Royale Hotel Bournemouth, Dorset
Location
United Kingdom > England > Dorset > Bournemouth
Photos
Traveller (208)
Room & Suite (239)
Dining (49)
Pool & Beach (19)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Monique L
9 May 2018|
Answer
Response from Katie P | Reviewed this property |
When I asked the lady in reception was there a room above this one she said no.
0
Votes
mickys874
27 September 2017|
AnswerShow all 4 answers
Response from Denise M | Reviewed this property |
I just looked at the website again to remind myself. If the rooms on their website are as stated then it clearly has had a major overhaul since I stayed there. Our room was tired and old.
1
Vote
laceyterry1940
12 June 2017|
AnswerShow all 4 answers
Response from Mayyee80 | Reviewed this property |
You let them know that you're parking there once you've found a spot underground (hotel) and then hand over your registration to them when checking in. Then when it comes to check out you pay £15.00 per night. 👍🏼
1
Vote
Room Tips
"Not at the back, a long way round and noisy at 5 am in the morning."
mitchell39j
1 week ago
Read review
"Floors creak badly,very heavy footed guests above! Garden room quiet otherwise-- -but remember no view!!!"
gadabout70
2 weeks ago
Read review
"If choosing a premium room, room 123 is fantastic."
123Jacquie123
3 weeks ago
Read review
"Garden rooms are the quietest."
Risky20
3 weeks ago
Read review
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