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The Queens Hotel

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Traveller (236)
Room & Suite (279)
Dining (58)
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Overview
  • Excellent22%
  • Very good27%
  • Average23%
  • Poor14%
  • Terrible14%
Travellers talk about
“boot camp”(28 reviews)
“evening meal”(37 reviews)
“the cliff”(30 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,553)
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Reviewed 8 October 2016

Arrived 26th sept.dirty glass and bottle on wardrobe .room very dusty,carpet needed to be cleaned or replaced.light switch in bathroom broken,and light not working over shaving mirror ,food was good ,although we only saw the wine waiter the first evening.breakfast excellent,we later found a black...More

1  Thank June H
Response from DanielMarshGM, General Manager at The Queens HotelResponded 27 October 2016

Dear June H Thank you for taking the time to review your recent stay with us. I can see the bedroom we reserved for you and it is with regret that we did not offer a more positive experience. I have read through my colleagues...More

Reviewed 7 October 2016

We had our wedding party here on the 1st of October. We couldn't recommend this hotel enough, all of the staff were absolutely fantastic! The food was good and well set out. The bar had a quick turn around, no one was waiting long to...More

1  Thank 77nicol
Response from DanielMarshGM, General Manager at The Queens HotelResponded 27 October 2016

Dear 77nichol Thank you for taking the time to review your wedding with us. My colleague Danielle has requested to reply on my behalf: Dear Nicole, The wedding itself was a great pleasure to host and I am so pleased it was enjoyed by all...More

Reviewed 4 October 2016

We stayed at the hotel as we just wanted a cheap deal for a one-night stay over. We travelled from Cheshire to Bournemouth and just really wanted somewhere to get our heads down before attending a funeral the next day. The rooms were very good...More

Thank BertieNellie
Response from DanielMarshGM, General Manager at The Queens HotelResponded 27 October 2016

Dear BertieNellie Thank you for taking the time to review your recent stay with us. What a wonderful photo, thank you for sharing this. I very much enjoyed reading that my colleague Ines excelled; I am so pleased we could reunite your mum with her...More

Reviewed 4 October 2016

Recently stayed here overnight and have to say I could find no fault whatsoever with this hotel. Room was perfect and spacious and the breakfast was plentiful. I used the swimming pool twice during my stay and it was better than most other pools in...More

Thank James101045
Response from DanielMarshGM, General Manager at The Queens HotelResponded 27 October 2016

Dear James101045 Thank you for taking the time to review your recent stay with us. It is most welcome and also a delight to read your comments. I do hope I have the pleasure of meeting you when you are visiting Bournemouth in the future....More

Reviewed 4 October 2016 via mobile

Very disappointed. There's no facilities, the room was looking like if not been cleaned after the last guests left. The shower towels are to small and not fresh smell. Not enough staff, we have to wait until someone from the bar come to reception just...More

1  Thank Celia R
Response from DanielMarshGM, General Manager at The Queens HotelResponded 27 October 2016

This is a little bit of a surprising one, Celia R. First of all, the facilities included within the room rate include use of the swimming pool, spa pool, gym, steam room and sauna. There is also a garden area, couple of bars and lounges....More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 67 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Bournemouth
#20 On the Beach Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 67 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Bournemouth
#20 On the Beach Hotel in Bournemouth
Room types
Suites, Non-Smoking Rooms
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Traveller (236)
Room & Suite (279)
Dining (58)
Pool & Beach (25)
Amenities (32)
Business Centre & Event Rooms (1)
Questions & Answers
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gwilldor
19 November 2017|
AnswerShow all 5 answers
Response from DanielMarshGM | Property representative |
Dear gwilldor Thank you for your message. The answer is yes to both. If you are booking through a third party and not directly, please specify your requests in the comments / notes section. Kind regards Daniel
0
Votes
DANZ194
14 September 2017|
AnswerShow all 2 answers
Response from Judy E | Reviewed this property |
There is a ramp into the hotel and a lift. The room we had had a small hall way and the bathroom definitely wasn't wheelchair friendly. May be worth phoning the hotel.
0
Votes
Martin S
24 May 2017|
AnswerShow all 8 answers
Response from DanielMarshGM | Property representative |
Dear Martin S So sorry I have not replied sooner. And thank you for the comments below, for getting in there with useful information. Please see the answer below about our complimentary for guests Leisure Facilities: The... More
0
Votes
Room Tips
"Don’t bother , the hotel next door looks much better"
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"Our room had a dual aspect with views of the sea and of the town, which was really nice, light and airy."
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"Ask for a room away from the lift, and away from neighboring establishments"
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"avoid 430 as its next to the lift, 200, 300 and 400 are in the newer wing"
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