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The Cumberland Hotel

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3,182 Reviews from our TripAdvisor Community

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Showing 3,159: English reviews
Tamworth, United Kingdom
Reviewed 3 April 2015

We stayed for 2 nights and upgraded to a sea view terrace room and we were delighted with our stay, staff attentive and pleasant, room spotless and the food was great. Great view and we got the sun too! We will return and we shall recommend to friends and family.

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Helpful?
3Thank sue m
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear sue m, Thank you for your review. Great feedback from your recent stay. A pleasing result. We hope to see you soon again, welcoming you back. We guarantee the best rates booking direct with the hotel, so please visit our website or call our reservations on 01202-298350. Our Oceana Day spa offering a range of treatments is worth a...

Oxford, United Kingdom
Reviewed 3 April 2015

had a fantastic mini break last (sun-tues) at this fantastic art deco hotel upgraded to a room with a balcony over looking the sea,was named the "London" very clean and tidy, breakfast and evening meal, lovley food with a great choice menu ,staff through out warm and very friendly, easy walk down to the beach and pier, a bit steep...

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Helpful?
Thank linda p
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear linda p, Thank you for your review. Great review with some lovely feedback. We are pleased your stay was enjoyable. We hope to see you soon again. Book direct for the best rate, please visit our website or call our reservations direct on 01202-298350. We have an All-Inclusive offer available at great rates, please see the website for availably....

Colchester, United Kingdom
Reviewed 2 April 2015

bedrooms need a bit of attention to detail - very basic - could do with a little extra's even tissues would be a plus. However downstairs very nice, food very good, staff good so overall no complaints

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Helpful?
Thank Joyce K
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Joyce K, Thank you for your review. Good overall review. Your comments will be mentioned at our weekly meeting. We hope to see you soon again. Book direct for the best rate, please visit our website or call our reservations direct on 01202-298350. We have an All-Inclusive offer available at great rates, please see the website for availably. Best...

West Byfleet, null, United Kingdom
Reviewed 2 April 2015

Freandly staff and very nice hotel. Decor is lovely and rooms clean and tidy. Evening meal was nicely presented and food well cooked with friendly service.Easy walk into town or down to Pier. Bus stop right outside hotel.Would recommend and come back.

Review collected in partnership with this hotel
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Helpful?
Thank Ian M
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Ian M, Thank you for your review. Great feedback regarding your stay with us. Some nice compliments. We hope to see you soon again, welcoming you back. We guarantee the best rates booking direct with the hotel, so please visit our website or call our reservations on 01202-298350. Our Oceana Day spa offering a range of treatments is worth...

Basingstoke, England
Reviewed 1 April 2015

Vincent511 your advice about checking the room you're offered is spot on. We booked in as part of a large party and due to reasons beyond our control and in fairness the hotel's we did not get a sea view room like we had hoped. The room we ended up in overlooked the inner square of the hotel and the...

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Helpful?
Thank Aardvark66
Cheshunt, United Kingdom
Reviewed 31 March 2015

We were visiting family in the Poole Harbour area for my Grandad's cremation ceremony. We arrived for the 2pm check in and signed the dog owners consent forms and declarations. A payment of £10 was charged for the dog. We went to view our rooms, one twin and one single. Located at the side on the building on the third...

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Helpful?
Thank denise635914
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear denise635914, Thank you for your review Good review all in all. Will have a word with housekeeper regarding the linen. With reference to the wifi, it is a simple registration process, thereafter it is just the email you registered with to login. We hope to welcome you back soon again. Please visit our website or call us direct on...

Eastleigh, United Kingdom
Reviewed 31 March 2015

Good value for money. Service good with friendly and helpful staff. Rooms a clean and a good size, nice and warm and plenty of super hot water. Food very good, with a reasonable selection of courses to choose from for the evening meal, buffet breakfast with ample hot/cold selection to meet all needs. Very comfortable bar area to relax and...

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Helpful?
Thank peterjp57
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear peterjp57, Thank you for your review. Good review with some pleasing comments. Great to read that it was your 3rd visit, always lovely to re-welcome guests. We hope to welcome you back soon again. Please visit our website or call us direct on 01202-298350 for the latest offers. We have our 2AA rosette Ventana Grand Café, doing numerous offers...

Midlands
Reviewed 30 March 2015

Just home after weekend stay at The Cumberland. Hotel staff very welcoming as always and absolutely love all the public rooms - especially cocktail lounge/bar. Bedrooms are a bit dated but are always clean and very warm! Enjoyed dinner on saturday in the Grand Ventana and it was absolutely lovely - atmosphere, staff and especially food. We are looking forward...

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Helpful?
Thank BellydancerMidlands
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear BellydancerMidlands, Thank you for your review. Some lovely comments regarding your recent stay with us. Good compliments regarding your food too. We hope to welcome you back soon again. Please visit our website or call us direct on 01202-298350 for the latest offers. We have our 2AA rosette Ventana Grand Café, doing numerous offers throughout the year. Our steak...

Andover, United Kingdom
Reviewed 30 March 2015

We spent two nights at this hotel. First impressions are quite interesting, art deco lobby, lounge and stairs. We had booked a standard room but were offered an upgrade to a sea view room at £25 per night. This room was very cluttered with beds (family room) so we stayed in the standard room. Our room was quite large and...

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Helpful?
Thank vincent511
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear vincent511, Thank you for your review. Some good compliments regarding your stay, including our evening of entertainment, which was our Showstoppers event, comprising of 3 people doing vocals from the songs from the shows. We hope to welcome you back soon again. Please visit our website or call us direct on 01202-298350 for the latest offers. We have our...

Swindon, United Kingdom
Reviewed 30 March 2015

We spent two nights at the hotel and had a really nice stay. The room we had was on the second floor at the front with extremely good views along the whole coast. The dinner was first class and the breakfast was not only a very good selection but well prepared and presented. The staff were all helpful and attentive...

Review collected in partnership with this hotel
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Helpful?
Thank Derek F
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Derek F, Thank you for posting your review. Great feedback from your recent stay, and we are pleased it was all enjoyable. We hope to welcome you back soon again. Please visit our website or call us direct on 01202-298350 for the latest offers. We have our 2AA rosette Ventana Grand Café, doing numerous offers throughout the year. Our...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Ventana Grand Cafe
Ventana Grand Cafe
Cuisines: European, British, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Large Modern Resort style seafront 3 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more   less 

Additional Information about The Cumberland Hotel

Address: 27 East Overcliff Drive, Bournemouth BH1 3AF, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: ₹ 3,242 - ₹ 13,053 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cumberland Hotel 3*
Number of rooms: 107
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Also Known As:
Cumberland Bournemouth
Cumberland Hotel Bournemouth
The Cumberland Hotel Bournemouth, Dorset
Hotel Style:
#3 Business Hotel in Bournemouth
#3 Spa Hotel in Bournemouth
#6 On the Beach Hotel in Bournemouth
#8 Romantic Hotel in Bournemouth
#8 Family Hotel in Bournemouth
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book direct they told us they will try and upgrade you.”
 of 5 bubbles tracydUk, 15 Jan 2017 | Read review
“We were on the first floor which was quiet.”
 of 5 bubbles MAT900XLT, 14 Jan 2017 | Read review
“Not a bad stay”
 of 5 bubbles davidlE987AB, 8 Jan 2017 | Read review
“The room on th end with sea view and balcony”
 of 5 bubbles madstar1974, 7 Jan 2017 | Read review
“Sea view is best as we found our side room really dark even on a very sunny day”
 of 5 bubbles marilynh441, 7 Jan 2017 | Read review
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