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The Cumberland Hotel

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3,276 Reviews from our TripAdvisor Community

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Showing 3,253: English reviews
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Hampshire, United Kingdom
Reviewed yesterday NEW

Four of us booked for the buffet breakfast . The choice was fantastic with fresh fruit , pastries ,cereals and the full English on the menu plus much more . All the food was very good and the staff were attentive .

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Thank Notforreal
Dorset, United Kingdom
Reviewed yesterday NEWvia mobile

Yes there was some refurbishment going on, but it really did not intrude too much on our stay. All the staff were very helpful, and appeared happy in their work. Our room overlooked the sea and had obviously been refurbished. There were a couple of unfinished areas, but I am sure they will be dealt with. Breakfast was just too...

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Thank Brian S
Reviewed yesterday NEW

When we arrived, we were lucky to find a parking space as these are very limited. Our room was very small and had numerous loose floorboards, which creaked very loudly. The bathroom had a very loose toilet seat which moved every time it was sat on. However, the staff were very pleasant and helpful, we enjoyed most of the meals...

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Thank Jim B
Stanford-Le-Hope, United Kingdom
Reviewed yesterday NEW

Our stay at the Cumberland was excellent. Room was clean and comfortable, staff were helpful and friendly and the food was exceptional. We had breakfast and evening meals only but noticed the lunchtime and selection of snacks looked plentiful and delicious.

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Thank JanetE05
Overton, United Kingdom
Reviewed 2 days ago NEW

The Cumberland is a lovely Art Deco style hotel in a great location with comfortable lounge and dining areas. The staff are very helpful and friendly and the two course meal as part of the deal was very tasty. Although we didn't have a sea view the double room was nicely decorated and clean. We were also very lucky with...

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Thank Jenksy121
Chepstow, United Kingdom
Reviewed 2 days ago NEW

I've never written a negative review but sadly this Hotel was not enjoyable. We arrived early around 1pm, parked easily and were welcomed warmly at reception. We were also told our room was ready, (great, as we were happy to leave the car and wander off for lunch) and that we had been upgraded. We also received an apology about...

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Thank whitt181
Wolverhampton, United Kingdom
Reviewed 2 days ago NEW

When we arrived, we were delighted to see a pretty hotel in a good location, however... Check in - very poor, an hour late. Prosecco voucher offered as compensation. I don't drink this so had a pint of Peroni £6.10 (ouch) Went up in the lift which only holds 3 people and got to a disappointingly small room. Door closers...

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Thank David B
Surrey
Reviewed 2 days ago NEW

We got an excellent deal and opted for a sea view and were pleased that we did because we got a superior room which had been recently redecorated and had a terrace. We were able to sit outside which is all the more amazing as our visit was late March ... however the temperature was 18deg and full sun. Dinner...

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Thank Conisers
Northamptonshire, United Kingdom
Reviewed 2 days ago NEW

For the 2nd year running we have used the Cumberland Hotel for our work annual awards. Yet again, we were very well looked after from an event management point of view through to excellent service during our stay. Great food, great room and great service. Couldn't have asked for more. Thank you very much.

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Thank michellesteel
Reviewed 3 days ago NEW

Staff excellent from beginning of visit to end. Check in fast and efficient and we were very pleased when we were upgraded to an ocean view room. A little disappointing to find that many of the rooms on our floor were in the process of being refurbed. This meant a fair bit of smell and dust - not a major...

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Thank muppetman123

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Ventana Grand Cafe
Ventana Grand Cafe
Cuisines: European, British, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Large Modern Resort style seafront 3 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more   less 

Additional Information about The Cumberland Hotel

Address: 27 East Overcliff Drive, Bournemouth BH1 3AF, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: ₹ 4,166 - ₹ 13,232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cumberland Hotel 3*
Number of rooms: 107
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Also Known As:
Cumberland Bournemouth
Cumberland Hotel Bournemouth
The Cumberland Hotel Bournemouth, Dorset
Hotel Style:
#2 Spa Hotel in Bournemouth
#3 Business Hotel in Bournemouth
#6 On the Beach Hotel in Bournemouth
#8 Family Hotel in Bournemouth
#8 Romantic Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from The Cumberland Hotel staff and other travellers.
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Questions? Get answers from The Cumberland Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the upper floors to the front of the hotel are better”
 of 5 bubbles jimbZ3110NJ, 29 Mar 2017 | Read review
“We had a sea view room which was lovely - shame the weather wasn't!”
 of 5 bubbles JanetE05, 29 Mar 2017 | Read review
“We asked for a quiet room but didn't get one. We ended up next to the lift so heard everyone coming in late and everyone getting up early”
 of 5 bubbles 710DavidB710, 28 Mar 2017 | Read review
“Try to get a sea view on the 1st Floor”
 of 5 bubbles Conisers, 28 Mar 2017 | Read review
“We had room 306, there is a very small lift”
 of 5 bubbles EastGrinsteadEllie, 24 Mar 2017 | Read review
5 of 5