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Hallmark Hotel Bournemouth West Cliff

Expedia.comUS$ 82*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 123*
US$ 82*
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US$ 86*
US$ 84*
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Hallmark Hotel Bournemouth West Cliff
Hallmark Hotel Bournemouth West Cliff
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1,797 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel Bournemouth West Cliff
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Showing 1,791: English reviews
Portsmouth, United Kingdom
Reviewed 6 March 2016

Before embarking on our weekend away, which was a gift from our daughter, I read the reviews for this hotel and was concerned with what to expect..... On arrival, we were greated by a lady who dealt with us promptly with a lovely smile. She was helpful and explained the layout and what our package included. Our room (64) was...

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Helpful?
Thank silvergalaxy1963
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear silvergalaxy, as General Manager i am always delighted and proud to recieve great feedback such as this, which shows to future guests what a great team i have, many thanks for tkaing the time.we all look forward to welcoming you back, kind regards Paul Clarke, General Manager

Bournemouth, United Kingdom
Reviewed 6 March 2016

My boyfriend booked a package which included use of the spa, a massage, dinner, overnight stay, breakfast and hot chocolaye plus mince pie which sounded lovely. The inside of the building was old but the decor in the lobby and restaurant was nice. Good points were: dinner was 3 courses with wine, the food was good. Breakfast was also good,...

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Helpful?
Thank Jodie G
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Jodie, many thanks for the feedback and im sorry that you did not have the positive experience that most our other guests have had in recent months, we will certainly take the feedback on board.For future guests our jacuzzi is now fully working.kind regards Paul Clarke, General Manager

Oxford, United Kingdom
Reviewed 6 March 2016

Visited with a group wof 12 to celebrate my wife's 50th Birthday. By way of our experiences here is some feedback. Firstly the staff as they deserve credit where it’s due! My main telephone dealing was with Sarah-Jane who was very helpful indeed - she was polite - professional - had a great sense of humour, made me feel very...

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Helpful?
Thank Timecounts
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear timecounts, once again a great review for my team to recognise there great service and hospitality, im delighted that you had a great stay and look forward to seeing you again soon, kind regards Paul Clarke, General Manager

Reviewed 5 March 2016 via mobile

Spa Day with treatments for 11 ladies with afternoon tea. Women's changing room cramped, 20 lockers, 2 changing cubicles, 1 shower and 1 loo. Robes, slippers and towels were included, just no where to return or leave when finished with. So there were plenty left lying in piles around the changing room leaving little floor space to walk. Treatment rooms...

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Helpful?
Thank Amanda D
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Amanda, many thanks for the constructive feedback, which we will take on board, we have changing rooms upstairs and downstairs for our guests which generally are suitable for everyone, our staff as reflected in other reviews are normally very hospitable but this review will certainly make them aware of how important they have to be consistent every day.KInd regards...

Swanage, United Kingdom
Reviewed 5 March 2016

I stayed here 3 weeks ago as a surprise for my 50th birthday, everything was just fine and more. Checking in was a pleasure with the very likeable Chrissy on Reception, all we needed to know was instructed perfectly to us with regard to our Spa session, our room, time for eating and even our complimentary chocolate and mince pies,...

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Helpful?
Thank markball1966
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Mark, many thanks for the kind words regarding your recent stay, the team are delighted that you had a great experience as well as myself, we look forward to meeting you again, kind regards Paul Clarke, general manager.

Cheshire
Reviewed 3 March 2016

After a warm greeting upon arrival, I went to my room on the second floor. It was upon opening the door to the room, that I was confronted with the biggest problem of all, the wall of heat. The radiators were turned up full. I opened all the windows and turned the radiator in the main room down. The bathroom...

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Helpful?
1Thank WeddingmoonCheshire
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear weddingmooncheshire, many thanks for the feedback and im sorry that the room was too hot.we have arranged for the valve to be replaced which will solve the problem for future guests, we will also take the feedback on board for the food you had.kind regards Paul Clarke, General Manager.

Ipswich, United Kingdom
Reviewed 2 March 2016

I booked late so didnt get into my usual hotel, having stayed in other Hallmark hotels I expected more, severely disappointed and exhausted! Arrived at 11.30 pm waited a while to check in as phone just rang at front desk. Walked into my room which was unbearably hot, there was no adjustment on the bathroom radiator and turning the bedroom...

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Helpful?
1Thank Katy V
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Katy, we spoke by phone prior to this review being posted and you accepted my personal apology for what happened, and my gesture of goodwill, which is not noted in your comments.We have checked the room and there is a faulty valve which we have scheduled to be replaced in the next ten days as the hotel water system...

Poole, United Kingdom
Reviewed 1 March 2016

This was a birthday treat from my daughter. I had been to this hotel before with my husband for afternoon tea, so was happy to go again. However, we arrived at the bar to be told we had to wait for our table despite booking weeks ahead. The waitress took our tea and coffee order and this arrived quite promptly....

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Helpful?
1Thank 40cwilson40
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear 40wilson, many thanks for the feedback which the team and i were diissapointed to read, clearly we let you down and we are very sorry, on average we do over 150 afternoon teas a week so we should get it right every day, every time.Kind regards Paul Clarke, General Manager.

Poole, United Kingdom
Reviewed 1 March 2016

The venue was ideal The room great, staff so helpfull, nothing was left out all one had to do was ask. Meal was excellent and served without fuss. All in all a very enjoyable evening. 'Thank You' to all at Hallmark who helped to make our event such a success. G B.

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Helpful?
Thank Gordon B
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Gordon,many thanks for your kind words and we are delighted you had a great event, kind regards Paul Clarke, General Manager.

Blandford Forum, United Kingdom
Reviewed 1 March 2016

We hired a suite and put on a 70th birthday party for my wife. To fuel the party we ordered a buffet meal for the 40 guests and provided red and white wine and live music. The room was perfect for the event. The food was excellent and the young lady behind the bar provided an efficient service. Only one...

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Helpful?
Thank Michael H
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Michael, theres nothing more we love doing then looking after a party! and yours was great fun to be involved with,thanks for the great feedback, paul clarke general manager.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. Free high speed WIFI, car parking is available at a charge of £10 per night. ... more   less 

Additional Information about Hallmark Hotel Bournemouth West Cliff

Address: 7 Durley Chine Road, Bournemouth BH2 5JS, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: ₹ 5,802 - ₹ 14,884 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth West Cliff 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bournemouth Hallmark Hotel
Hallmark Hotel Bournemouth West Cliff Dorset
Hotel Style:
#11 Spa Hotel in Bournemouth
#17 Luxury Hotel in Bournemouth
#19 On the Beach Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Bournemouth West Cliff staff and other travellers.
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Questions? Get answers from Hallmark Hotel Bournemouth West Cliff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See room remarks above in general comments. ”
jimmF3799RG, 22 May 2017 | Read review
“No A/C but fan in wardrobe, no evening entertainment”
144anthonyj, 19 May 2017 | Read review
“stay somewhere else!”
suenjohn2017, 18 Apr 2017 | Read review
“Choose a different hotel....”
NigelG172, 15 Apr 2017 | Read review
“Clean and relaxing”
scotty8041, 14 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 82* /night
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PricelineUS$ 86
TravelocityUS$ 84
CancelonUS$ 123
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Prices are for 1 room, 2 adults
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