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Hallmark Hotel Bournemouth West Cliff

Expedia.comUS$ 75*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 166*
US$ 75*
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US$ 87*
US$ 87*
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Hallmark Hotel Bournemouth West Cliff
Hallmark Hotel Bournemouth West Cliff
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1,791 Reviews from our TripAdvisor Community

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Showing 1,785: English reviews
Start your review of Hallmark Hotel Bournemouth West Cliff
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Reviewed yesterday NEW

Thoroughly enjoyed our stay at the Hallmark and well worth the money. A couple of points worth mentioning but it shouldn't put you off if you are thinking about visiting and giving it a try. Bedroom & Bathroom - in need of redecoration and some new furniture. The bath is very shallow and the shower/curtain is very old fashion with...

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Helpful?
Thank Jim M
Bournemouth, United Kingdom
Reviewed 3 days ago NEWvia mobile

I stayed here one night with my partner, the rooms are very old, bathrooms need a lot of work as the shower was terrible, the pics online don't match what you book, it's close to the town centre and the restaurant and gym looks alright but we didn't try it

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Helpful?
Thank mike-fergie101
Reviewed 4 days ago NEW

Spa fantastic staff pleasant decided to stay the night, rooms very clean but room is a bit dated. Menu was good as the price was very fair. The Spa and Hotel building was very clean. Not far to walk to the town and sea front approx. 15min down hill. But coming back to hotel was very up hill not ideal...

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Helpful?
Thank Anthony J
Poole
Reviewed 1 week ago

Our experience of a overnight stay was good. We arrived to friendly and helpful faces at the reception, the room was clean and a good size, the spa was a lovely opportunity for some R&R. We booked for supper and were seated quickly. The staff that evening were attentive and the food was lovely. Breakfast the next morning was a...

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Helpful?
Thank 600cristined
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Many thanks for your feedback, I am delighted that you enjoyed your stay with us and I hope to welcome you back again in the future. Kind regards Paul Critchley

London, United Kingdom
Reviewed 1 week ago via mobile

This hotel was frustrating more than anything, the staff didn't know what was going on and were not unhelpful but just a bit useless, as if they'd had no training whatsoever. The hotel is aged and doesn't look like the photos. It is the only hotel I have ever visited where every time I walked past reception another guest would...

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Helpful?
Thank Shona A
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Thank you for your review, I can only apologise if we failed to meet your expectations, the hotel is very old which does bring with it some challenges, we are working hard to try and update areas of the hotel, particularly the bedrooms. I do hope you would consider visiting the hotel again in the future whereas I am sure...

Reviewed 1 week ago via mobile

Me and my partner came for a 1 night stay with a 3 course meal and breakfast we were ment to have a bottle of wine and chocolates in our room aswel. When we arrived there was no wine and chocolates in our room. We booked dinner for 8pm when we went down for dinner we couldn't be seated straight...

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Helpful?
Thank emmafrost381
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Many thanks for your feedback, Please accept my sincere apologies for the shortcomings you received during your stay, I am not going to make excuses as clearly they are none however please rest assured that we are constantly reviewing our standards and processes in our aim to get it right for our guests. I hope that this does not deter...

Reviewed 2 weeks ago via mobile

Booked this last minute as my wife and myself had been let down by another hotel in the area. We were a little concerned as the reviews weren't great, however, we found the staff incredibly helpful and polite, the room​ was very clean and tidy and the inclusive breakfast was delicious! We stayed for 3 nights (Friday - Monday) and...

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Helpful?
1Thank Peter E
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Many thanks for your feedback, I am delighted that you enjoyed your stay with us and I hope to welcome you back to the hotel in the future. Kind regards Paul Critchley

Reviewed 2 weeks ago via mobile

Been here a couple of times using a buyagift 2 night stay with evening meal on one night and breakfast both days. Room was basic and the lift wasn't working again (wasn't working first time either) Evening meal was very nice and good value as part of voucher. Self service breakfast had large selection and good quality. Free spa and...

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Helpful?
1Thank wildginger2k
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Thank you for your feedback, Apologies for the lift, it has actually worked perfectly since we carried out the repairs, unfortunately, following some remedial works on the buildings power supply, the lift went into standby mode and we required an engineer to attend to reset this, again, please accept my apologies for this. I look forward to welcoming you back...

Somerset, United Kingdom
Reviewed 2 weeks ago via mobile

We had the most amazing 3 night stay at this hotel.. All the staff was more than helpful they went above and beyond to make sure are stay was perfect in every way possible.. and I would like to say a special thank you to ((Kieron)) who went out of his way to make sure our last day was pleasurable,...

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Helpful?
1Thank Angel T
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Many thanks for your feedback, I am delighted that you enjoyed your stay with us and I hope to welcome you back to the hotel in the future. Kind regards Paul Critchley

Emsworth, United Kingdom
Reviewed 2 weeks ago via mobile

My wife and I decided on a one night stay at the hallmark hoping for a touch of quality with the £100+ price tag, how wrong we was. First impression of the hotel was promising at the check-in, and then we went to our room....basically it was a converted loft room with a noisy water pump system. Everytime the room...

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Helpful?
Thank twatty21
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Thank you for your review, I can only apologise if we failed to meet your expectations, I agree that the rooms are becoming tired and we are carrying out an internal refurbishment program to address this, to date re decorating 8 rooms, there is still along way to go as it is a very old building. In the meantime we...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. Free high speed WIFI, car parking is available at a charge of £10 per night. ... more   less 

Additional Information about Hallmark Hotel Bournemouth West Cliff

Address: 7 Durley Chine Road, Bournemouth BH2 5JS, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: ₹ 5,895 - ₹ 14,906 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth West Cliff 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bournemouth Hallmark Hotel
Hallmark Hotel Bournemouth West Cliff Dorset
Hotel Style:
#11 Spa Hotel in Bournemouth
#17 Luxury Hotel in Bournemouth
#19 On the Beach Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Bournemouth West Cliff staff and other travellers.
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Questions? Get answers from Hallmark Hotel Bournemouth West Cliff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See room remarks above in general comments. ”
jimmF3799RG, 22 May 2017 | Read review
“No A/C but fan in wardrobe, no evening entertainment”
144anthonyj, 19 May 2017 | Read review
“stay somewhere else!”
suenjohn2017, 18 Apr 2017 | Read review
“Choose a different hotel....”
NigelG172, 15 Apr 2017 | Read review
“Clean and relaxing”
scotty8041, 14 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 75* /night
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HallmarkUS$ 87
Booking.comUS$ 87
AMOMAUS$ 166
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Prices are for 1 room, 2 adults
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