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The Mayfair Hotel

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Traveller (27)
Room & Suite (7)
Dining (4)
Overview
  • Excellent30%
  • Very good44%
  • Average16%
  • Poor5%
  • Terrible5%
Travellers talk about
“dance break”(5 reviews)
“coach trip”(8 reviews)
“bus stop”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Reviews (312)
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308 results
Traveller rating
93
133
50
16
16
Traveller type
Time of year
LanguageEnglish
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93
133
50
16
16
Show reviews that mention
All reviewsdance breakcoach tripbus stopsunday lunchdance floorbus servicebusy roadplenty of hot waterwaiting staffbit datedthird floorlounge areaan overnight stayfull english breakfasttown centreenjoyable stayone night stay
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1 - 5 of 308 reviews
Reviewed 1 week ago

The staff was friendly and helpful, however the room - especially the bed (terrible mattress) could use an update. For the price though, I thought it was fair accommodation. Full English Breakfast was goof. The Lift is an experience! and beware there is a lot...More

1  Thank Casserole
Response from Pat G, Group Operations Manager at The Mayfair HotelResponded 3 days ago

Dear Casserole, thank you for your review and your points are noted. We currently have a purchasing program in place to replace many mattresses so yours may have already been replaced! I am delighted you enjoyed your breakfast and pleased you found the hotel good...More

Reviewed 2 weeks ago

You can not fault the food at this place... it’s a shame about the room window didn’t shut properly,phone in the room didn’t work, hair dryer didn’t work,remote for tv didn’t work . The bathroom floor needs attention and bath taps need to be done...More

1  Thank howeszzzz
Response from Pat G, Group Operations Manager at The Mayfair HotelResponded 3 days ago

Dear howeszzzz, thank you for your comments, the maintenance issues will of course be addressed by our team and i am pleased you found the room clean and tidy. We are currently replacing a substantial amount of mattresses so this one may already have been...More

Reviewed 2 weeks ago via mobile

The hotel was in a good location with plenty of parking. The rooms were ok. However, the floor was INCREDIBLY noisy, every step in the room upstairs seemed like a herd of elephants. I don’t think it was just them, just walking along you feel...More

1  Thank Sadsy
Response from Pat G, Group Operations Manager at The Mayfair HotelResponded 3 days ago

Dear Sadsy, thank you for your review and your comments are noted and will be addressed. I am pleased you found our location, food and staff all good. we hope you will return some time in the future Patricia Green

Reviewed 3 weeks ago

The staff let this place down. Front of house looked like she didn't want to be there and I didn't see her smile once. The bar manager didn't appear to know what was on the drinks menu so when ordering a bottle of the NZ...More

1  Thank jenna-rose32
Response from Pat G, Group Operations Manager at The Mayfair HotelResponded 2 weeks ago

Dear Jenna Rose, I am of course really disappointed to read your review and will look into the issues you experienced. I want to reassure you that this is not our usual standard, our staff are always complimented on their excellent service and are very...More

Reviewed 5 weeks ago

Recently spent a weekend at this hotel which surpassed our expectations. We were very pleased with our room, the staff are friendly and helpful, the food is excellent and the whole experience was a delight. The lounge area is pleasant and spacious, we had entertainment...More

1  Thank Margaret M
Response from Pat G, Group Operations Manager at The Mayfair HotelResponded 3 weeks ago

Dear Margaret, I am so pleased we surpassed your expectations during your weekend break with us and thank you for posting your lovely review. We hope that you will visit us again sometime Kind regards Patricia

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Room Service
Dry Cleaning
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 53 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in Bournemouth
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 53 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in Bournemouth
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (7)
Dining (4)
Pool & Beach (2)
Questions & Answers
Ask a question
Olliem83
31 January 2018|
AnswerShow all 3 answers
Response from keith s | Reviewed this property |
Ring the Hotel
0
Votes
Amy D
17 October 2017|
Answer
Response from rozzi55Orba | Reviewed this property |
Did not have a single room sorry
0
Votes
Bazz1414
3 March 2017|
AnswerShow all 2 answers
Response from Broom | Property representative |
No we don't have king size beds.
0
Votes
Room Tips
"request a lower floor if you have mobility issues, loads of stairs"
Read review
"House wine absolutely fine. Breakfast cooked breakfast ordered - good idea as less waste."
Read review
"Try not to get a room in the attic lots of stairs ."
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"Away from overlooking the car park."
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