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John Burton-Race Hotel & Restaurant

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Traveller (69)
Room & Suite (25)
Dining (21)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
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What's included
Free Internet
Free Parking
Free Breakfast
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Multilingual Staff
Pets Allowed
Conference Facilities
Laundry Service
3 Star Hotel
John Burton-Race Hotel & Restaurant is located within walking distance of the beach at Torquay and boasts 47 bedrooms as well as two swimming pools, one indoor and what outdoor. With a stunning restaurant that caters for both guests and private diners, under the Management of John...
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Location and contact
Belgrave Road, Torquay TQ2 5HG, England
31.1 km to Exeter Airport
50 restaurants are within a 0.5 km radius
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Reviews (73)
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73 results
Traveller rating
37
20
11
2
3
Traveller type
Time of year
LanguageEnglish
37
20
11
2
3
Show reviews that mention
All reviewsgrosvenor hotelrichardson groupsunday lunchno air conthree course mealsun terraceper nightcouldn't faultfantastic locationstayed for one nightcooked to perfectionoutdoor poolnight stayfamily roomcooked breakfastevening mealfirst class
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1 - 5 of 73 reviews
Reviewed 5 days ago via mobile

On arrival we were greeted (I use the term lightly) by a receptionist who clearly missed the training for “smile” and “greet warmly”. I was then charged £7 for a hotel account which I refused given that I’d offered my credit card details on booking....More

2  Thank deyeightzero
Response from Anne-Marie H, Public Relations Manager at John Burton-Race Hotel & RestaurantResponded 4 days ago

Dear deyeightzero I'm extremely sorry to hear that you did not enjoy your stay with us, Thank you taking the time to leave your review, we appreciate the time you have taken and will investigate this immediately and where necessary take appropriate actions. I would...More

Reviewed 6 days ago

This hotel, only a short walk from Torquay sea front, was well known as the Grosvenor, featured in a fly on the wall tv programme. Now as the John Burton Race Hotel and Restaurant, It is trying very hard to shed its old image. We...More

Thank Cowslip49
Response from Anne-Marie H, Public Relations Manager at John Burton-Race Hotel & RestaurantResponded 5 days ago

Dear Cowslip, Thank you for your review we really do appreciate your feedback. We are delighted to hear that your complaint with your original room was rectified to your satisfaction meaning you could enjoy your stay. I have passed your comments on to Verity our...More

Reviewed 1 week ago

Rooms big but old, TV was tiny and did not work because it was a bit windy outside. Not really good enough in this day an age. GYm was just a few bits of old equipment in a hot dirty basement room, staff were nice,...More

1  Thank Edman70
Response from Anne-Marie H, Public Relations Manager at John Burton-Race Hotel & RestaurantResponded 5 days ago

Thank you for leaving your review, we are disappointed to hear that your stay did not live up to your expectations, in order to investigate further we would be grateful if you could supply us your contact details so that we can gain more information....More

Reviewed 1 week ago via mobile

Very enjoyable evening. Murder Mystery, with a 3 course meal. Entertainment was very good, as was the food, we were also offered alternatives to the fixed menu.Would highly recommend this for a group for a good evening out.

Thank 669alex
Response from Anne-Marie H, Public Relations Manager at John Burton-Race Hotel & RestaurantResponded 5 days ago

Dear Alex, Thank you for your wonderful review of our murder mystery evening. We are delighted that you enjoyed the event and we hope to see you in October for our Spooky Ghost Hunter Murder Mystery. kind Regards

Reviewed 1 week ago via mobile

Booked in Monday to Friday but ended up staying an extra night as we were having a fantastic time (had to move rooms as original room already booked out). 1st room was huge with a sun terrace that lead all the way round to the...More

Thank Paula-R-1966
Response from Chris P, General Manager at John Burton-Race Hotel & RestaurantResponded 1 week ago

Good Afternoon Paula-R-1966 Thank you for your kind words, we really value your feedback and we look forward to welcoming you back. Kind Regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 110 - US$ 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 On the Beach Hotel in Torquay
#33 Romantic Hotel in Torquay
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 110 - US$ 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 On the Beach Hotel in Torquay
#33 Romantic Hotel in Torquay
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (69)
Room & Suite (25)
Dining (21)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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jomroden68
10 July 2018|
AnswerShow all 5 answers
Response from LINDAPARKER | Reviewed this property |
Parking is at a premium you need to book direct with hotel to ensure you get a place which is very limited can’t remember the charge per day
1
Vote
Rebecca R
7 July 2018|
AnswerShow all 2 answers
Response from davidcB2049HO | Reviewed this property |
Hello, the hotel accepts dogs if you inform the hotel at the time of booking. There is a charge of £15 per dog per night and the hotel has allocated dog friendly rooms. Dogs are not allowed in the restaurant however they are... More
2
Votes
beginnertoav
11 May 2018|
AnswerShow all 4 answers
Response from Julie A | Property representative |
Hi There, depending on how busy the hotel is you can book a parking space and the reception team will be able to help. Please call 01803-294373 and advise of your expected date and time of arrival so they can check... More
0
Votes
Room Tips
"Choose a room away from the main road and that drain cover!"
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"If you are elderly choose a room on the ground floor with a walk in shower."
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"We had a room which allowed dogs."
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"302 has a great view an is very spacious, 101 on the ground floor looked huge."
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