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The Grand Hotel

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The Grand Hotel
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2,124 Reviews from our TripAdvisor Community

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Showing 2,099: English reviews
Sherborne, United Kingdom
Reviewed yesterday NEW

A clean hotel , with mostly friendly staff , wth above average food. The hotel itself is in need of up dating . we stayed in a two bed suite. The room was clean but Needs up dating bathroom and shower poor one of the single beds was broken

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Helpful?
Thank class0ne
Ceredigion, United Kingdom
Reviewed yesterday NEWvia mobile

We booked the Grand for my birthday weekend. Reading reviews it seems we were ignored as others got "birthday treats". We mentioned when booking and on arrival we were here for my birthday. But that's not the issue. Rooms are boiling. I'm writing this at 4am and have had no sleep. For once nothing to do with my son! But...

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Thank J0nes17
Plymouth, United Kingdom
Reviewed yesterday NEWvia mobile

If you are thinking of planning a visit to the Grand Hotel, please read all of my review first.... Me and my friend booked a spoil yourself spa package, which included use of the facilities, am inland twin bedroom, dinner, breakfast, massage in the spa and a manicure. You get what you pay for. Here's me thinking I've got a...

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Thank KirstyFairy
Camberley, United Kingdom
Reviewed yesterday NEW

The Grand never fails to impress! Lovely facilities in a perfect location! The staff as always were very efficient and courteous and food and drink delicious. The bed was particularly comfortable! I can highly recommend this hotel!

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Thank Geoffrey B
Devon, United Kingdom
Reviewed 3 days ago NEW

My son and I had a really lovely time at The Grand. Our room was super comfortable, clean - and looked out to the sea with beautiful big windows which was fantastic. The reception staff, and the dining staff were all really kind and friendly. We had a most fantastic massage (I am a massage therapist myself, so it was...

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Thank karenski2017
Cardiff, United Kingdom
Reviewed 1 week ago NEWvia mobile

We booked this hotel because it was dog friendly. Initial impressions from the exterior was that it looked a little run down, quite old but perhaps that added to the 'charm'. The foyer and reception area was very nice, clean and the staff were welcoming. Because we had dogs we assumed we would be on the first floor, with easy...

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Thank Ash L
Peter W, General Manager at The Grand Hotel, responded to this review

Dear Ash L, Thank you for taking the time to leave your review following your stay with us. I am pleased to read that overall you enjoyed your stay with us but disappointed to read that you were not satisfied with the bedroom allocated. We do have dog-friendly bedrooms throughout the hotel, and these as you mention are across various...

Reviewed 1 week ago NEWvia mobile

A beautiful old building however looks tired and really needs some tlc, but a good location over looking the bay and close to the train station if traveling by train. Parking is not ideal with two small children as you have to cross a busy road but it was free and we didn't battle to find a space. Entrance and...

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Thank Strangerinbritian
Peter W, General Manager at The Grand Hotel, responded to this review

Dear Strangerinbritain, Thank you for taking the time to leave your review following your stay with us. I am most disappointed to read your comments and do regret to read your stay was not as we would expect. I have asked our maintenance team to look into your comments regarding the air-conditioning you mention, and am currently investigating breakfast on...

Pershore, United Kingdom
Reviewed 1 week ago

Just back from an excellent weekend break at the Grand, A warm friendly greeting from reception room 362 selected overlooking the bowling green and rugby club. Apart from the Shower controls being rather stiff to operate and a tad on the temperamental side on the whole clean, tidy all pretty good. There was the odd tile missing in the swimming...

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Thank nshep54
Peter W, General Manager at The Grand Hotel, responded to this review

Dear nshep54, I am pleased to read that overall, the time you spent at The Grand was an enjoyable one. Regrettably, we did experience some IT issue on Saturday night which stopped the Kitchen receiving food orders for a short period of time, and I do apologise for any delays caused. I am delighted to read your comments regarding our...

Farnborough, United Kingdom
Reviewed 1 week ago

Great hotel and well placed, near the train station. Staff are very good and very efficient. The reception staff are very helpful, in particular Dawn at the front desk managed to assist in finding a room at very short notice. The room was well appointed with everything needed to have a comfortable stay. Sad to leave, had a great time...

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Thank marcmusdu
Peter W, General Manager at The Grand Hotel, responded to this review

Dear marcmusdu, Thank you for taking the time to leave your review following your stay with us at The Grand Hotel. I am delighted to read that you found your weekend break to be an enjoyable one and the team, especially Dawn to be helpful. We look forward to welcoming you back again soon. Kind regards

Garstang, United Kingdom
Reviewed 1 week ago

The first impression of the Grand when coming out of the train station is that it looks a little tired and run down. An impression that didn't really leave me throughout my stay. There are some lovely aspects to the hotel and I my stay was certainly comfortable, I generally enjoy staying in older buildings with character. The reception area...

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Helpful?
Thank DickBurton
Peter W, General Manager at The Grand Hotel, responded to this review

Dear DickBurton, Thank you for taking the time to leave your review following your stay at The Grand. As you mention we are an historic building with charm and character. We operate an continuous maintenance programme and the bedroom corridor carpets are scheduled for replacement for later in the year, and the first floor has already been completed. In regard...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Gainsborough
The Gainsborough
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Torquay's Historic Jewel For old world grandeur and traditional British charm, the Grand has been Torquay's landmark hotel for over 130 years. Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. ... more   less 

Additional Information about The Grand Hotel

Address: Sea Front, Torquay TQ2 6NT, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: ₹ 6,754 - ₹ 14,927 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Hotel 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
The Grand Hotel Torquay, Devon
Hotel Style:
#7 Spa Hotel in Torquay
#12 On the Beach Hotel in Torquay
#16 Luxury Hotel in Torquay
#16 Business Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel staff and other travellers.
8 questions
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Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are not value for money”
 of 5 bubbles class0ne, 19 Feb 2017 | Read review
“Sea view rooms with balconies are definitely best!”
 of 5 bubbles geoffreyb938, 19 Feb 2017 | Read review
“Definitely rooms with a sea view”
 of 5 bubbles karenski2017, 17 Feb 2017 | Read review
“Room 362 was on the corner so a Side View but ok”
 of 5 bubbles nshep54, 12 Feb 2017 | Read review
“Views are excellent, Its an old building, but charming nonetheless, and well-maintained. Rooms are extremely pleasant.”
 of 5 bubbles Pilgrimjim, 8 Feb 2017 | Read review
5 of 5