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TLH Carlton Hotel

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#25 of 89 Hotels in Torquay
Certificate of Excellence
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TLH Carlton Hotel
TLH Carlton Hotel
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547 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Cheltenham, United Kingdom
Reviewed 1 week ago

We have been to the TLH a few times with our grandchildren and this time has a couple. Very enjoyable wk/end a little break before Christmas but found the hotel all set u for festive season. The food always very good and enjoyable,staff very nice and always willing and helpful. Slept really well until our second night when disturbed by...

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Helpful?
Thank Elaine P
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Elaine, Many thanks for your review and I'm glad to hear you enjoyed your weekend break with us. I will pass your comments onto our staff and we look forward to welcoming you and your family back in the future. Best Wishes.

Leamington Spa, United Kingdom
Reviewed 3 weeks ago via mobile

I took my mum here for a little break here and it was lovely. A nice small hotel but with the shared facilities of 4 hotels. A brilliant swimming pool (large), sauna, steam room, jacuzzi, plus a great Spa (I enjoyed my massage, not a bad price) and night time entertainment in the adjoining hotel ballroom. Food was great, full...

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Helpful?
1Thank Dove9591
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Dave9591, Many thanks for your review. It's great to hear that you enjoyed your stay and all aspects of our hotel and the TLH complex, including our fantastic pool, gym and spa facilities. We look forward to welcoming you back again soon. Best Wishes.

Cardiff, United Kingdom
Reviewed 4 weeks ago

Our visit to the Carlton Hotel was our first but as our break there was a memorable one we will stay again on our next visit. The staff were helpful/courteous. Bedroom was spacious and very clean. The buffet breakfast was very good and the evening meals were served very quickly after the order was taken. There is plenty to do...

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Helpful?
Thank bil2ns1
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Bil2ns1, Many thanks for taking the time to review your stay with us at the Carlton Hotel. It's great to hear that you enjoyed your line dance weekend and all the facilities that you can use within the TLH complex. Thank you for recommending us to your friends that visit Torquay. We look forward to welcoming you back in...

Bristol
Reviewed 4 weeks ago

We stayed last Friday and Saturday for the Steve Laister Let's Rave On weekend, this is the second year we have attended this event and enjoyed it so much we have booked it again for next year. The hotel is lovely and all the staff are so polite and friendly, from the cleaners, reception staff, bar and restaurant staff and...

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Helpful?
Thank bethsdad
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Bethsdad, Many thanks for your review, it's great to know that you enjoyed the Steve Laister 'Lets Rave On Weekend' held at the Carlton Hotel. Thanks for the kind comments regarding the staff and the food within our restaurant and in the Bistro. It's also great to hear that you also enjoyed the swimming pool and spa facilities. Once...

Reviewed 26 October 2016

we had a family stay of 3 people in Carlton for 3 nights and it was not a very cozy experience. Although the view from our room was good, and we had a big family room i.e. 2 single beds and one double bed. There was a travel cot in the room too. The shower in the bathroom did not...

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Helpful?
Thank Aisha A
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Aisha, I'm sorry to hear that you did not find certain aspects of your stay with us up to our normal standards. Many of the areas of concern you have raised during your review could have been rectified during your stay by our maintenance team. With regards to you view on the rooms needing a refurbishment, we do have...

Reviewed 25 October 2016

We have just returned from a 2 night stay at the Carlton. We have been three times before - but haven't reviewed up until now. Yes its a bit dated but if you can see past that, it is a great, cheap place where the kids cannot get bored and parents can chill. I had spa treatments, kids ( 9&10)...

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Helpful?
Thank Dickinson F
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Dickinson F, Many thanks for your kind review, following your 2 night stay at the Carlton Hotel. It's great to hear that we made your stay an enjoyable one and that your daughter had a fantastic birthday with us. I look forward to welcoming you and your family back in the near future. Best Wishes.

Bath, United Kingdom
Reviewed 9 October 2016

100 of the Mendip Male Voice Choir and friends spent two enjoyable days at the Carlton Hotel. Apart from a complaint about two of the rooms being a bit cold everything else was really great and breakfast was excellent. Well done the staff of the Carlton.

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Helpful?
1Thank Bryn H
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Bryn H, Thanks' for your review regarding your weekend. Great to here that you and your group enjoyed their stay with us. We look forward to welcoming you back very soon.

Bath, United Kingdom
Reviewed 9 October 2016

Stayed here for two nights as part of the mendip male voice choir group,the hotel is very good( yes the decor is a little dated) but it is very clean and most of the staff are very friendly and helpful, the only exception was an older lady on reception who seemed to have a bit of an attitude problem, she...

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Helpful?
Thank debbiedavis1974
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Debbiedaviz1974, Many thanks for the review and feedback reading your weekend with us. It's great to hear that you enjoyed the many different options during our breakfast service each morning. Also thank you for bringing to my attention the reception issue that you had, I will be looking into this matter. I will pass on your compliments regarding the...

Cardiff, United Kingdom
Reviewed 5 October 2016 via mobile

I stayed here with my husband for three nights 29/9/2016 - 2/10/2016 the hotel is clean the rooms modern and spotless . The food was very nice . The staff are friendly and helpful I have stayed at the derwent Victoria and now the Carlton all these hotels are fab I will return at a later date.

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Helpful?
Thank karen a
Matt G, General Manager at TLH Carlton Hotel, responded to this review

Dear Karen, Many thanks for your complimentary review of not just the Carlton Hotel but the TLH group as a whole. We look forward to your return at a later date. Best Wishes.

Suffolk
Reviewed 25 September 2016

As the title says this is really a review of two halves . The staff ,public areas ,facilities and location could not have been better. There is everything you could need to enjoy a few days in Torquay it takes about 10 minutes to walk to the sea front but plenty of bus stops within a five minute walk. The...

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Helpful?
1Thank MumsieSuffolk

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Part of TLH Leisure Resort, this lovely 3 star hotel and Spa has an extensive range of indoor and outdoor leisure facilities including luxury spa, swimming pool, gym, fitness studio, bistro and games arena with entertainment on site. Ideal for couples and families. The hotel offers spa, health and fitness breaks and dancing holidays. Close to the sea front and town centre, it is ideally placed for exploring the English Riviera and beyond. ... more   less 

Additional Information about TLH Carlton Hotel

Address: Falkland Road, Torquay TQ2 5JJ, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Price Range: ₹ 5,690 - ₹ 18,174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TLH Carlton Hotel 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
TLH Carlton Hotel Torquay, Devon
Hotel Style:
#3 Spa Hotel in Torquay
#20 Family Hotel in Torquay
#35 Romantic Hotel in Torquay
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Questions & Answers

Here's what travellers have asked, with answers from TLH Carlton Hotel staff and other travellers.
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Questions? Get answers from TLH Carlton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be put off by us saying average our first night was very quiet just unlucky”
 of 5 bubbles 681elainep, 30 Nov 2016 | Read review
“We were on floor 2, room very quiet, last time we were pool view but near an outlet fan on level 1 which was much noisier.”
 of 5 bubbles dickins0nf, 25 Oct 2016 | Read review
“206 was good”
 of 5 bubbles 320brynh, 9 Oct 2016 | Read review
“If older, ask for a lower floor, as only one lift and it's very slow at arriving and not very big”
 of 5 bubbles debbiedavis1974, 9 Oct 2016 | Read review
“Superior sea view rooms are best.”
 of 5 bubbles horace92, 24 Sep 2016 | Read review
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