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The Chesterfield

Traveller (17)
Room & Suite (17)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
4 star quality, family-run guest house located in the heart of Torquay. All rooms are en-suite and we are within walking distance of the Riviera conference centre, beach, town centre and all local amenities.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Golf Course
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Business
Classic
HOTEL CLASS
171Reviews
33Photos
1Q+A
27Room tips
Traveller rating
  • 135
  • 17
  • 12
  • 3
  • 4
Time of year
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  • English
Popular mentions
As returning guests my husbsnd and i have had another fab stay. New owners were great, nothing was to much always on hand if needed. Rooms was clean and tidy and the breakfast was fab. Will definatly back again next year. Would recommend to anyone
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Myself and my SO stayed here recently, and the B&B is under new management from this month. Carol and Mark have made a friendly atmosphere at the property. The room was well presented and nice and clean. The breakfast was great, all in all a lovely stay and good value for money.
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Myself and my partner stayed at The Chesterfield for a week earlier this month. Having reviewed Damian’s review of this hotel I feel compelled to state my thoughts. We arrived at The chesterfield at 17.45 to be welcomed by the proprietors. We had travelled almost 300 miles to
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My husband & I had booked 5 days here and we're visiting by motorbike. Unfortunately my husband broke his foot so we arrived by car . I had spoken to the lady approx 4 days earlier as they wanted to know our arrival time. I explained that as my hubs had broken his foot and were
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Really not impressed with my stay here. Arrived and was asked pretty much instantly for the payment and told immediately to go to our rooms and read the welcome booklet and understand the rules of the establishment. If I had read them before paying would not have stayed here for
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Response from Chesterfieldtorquay, Owner at The Chesterfield
Responded 24 Aug 2018
Total nonsense review, from someone who has not stayed here. The content is both untruthful and misleading. Firstly, yes, we take payment as guests arrive. This helps protect our business from people who leave without paying, as has happened to many of our neighbours in the past. (If you go abroad on holiday you pay six to eight weeks ahead of your arrival, so why do you have a problem paying on arrival here?) Secondly, yes there is a welcome book in the rooms, which as is explained at time of check in (and had you really checked in you would know this!) it is for the mutual benefit of guests and owners. It says no takeaway meals in the room, which is standard for B&B's as guests use the fresh white towels as serviettes, and spill food on the white bedding, which does not wash out. Again, this is to protect our business and property. As is evident from our other reviews, everyone receives a warm friendly welcome when they arrive at the Chesterfield, so again tis comment is nonsense. 'No Noise' as you have stated, is actually a misrepresentation of what the information book actually says. It asks that when coming in late at night you are considerate of other people in the building. This is not unreasonable to ask, and anyone that thinks it is should not be booking to stay in a B&B. 'This Is Our Home', well...yes it is. We live here and we ask guests to remember that as well as our business it is our home, so please show it respect. Is that too much to ask? We don't have communal areas as we offer bed and breakfast. If you want a bar or lounge I suggest you book somewhere that advertises that they offer such. i.e a hotel. But all this is common sense. We have not had a Damien T ever staying with us, so thanks for giving me the opportunity to clarify some points for other prospective guests who want to come and stay here. You may have written this review on behalf of someone else, but they have clearly twisted what has been said to them on arrival, and fed you incorrect information. If they were not happy with their stay they should have told us.
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All photosTravellerRoom & SuiteDining
En-suite bathroom
My bedroom
My bedroom
Shower in En-suite bathroom
Durchlauferhitzer Dusche
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1234
There is parking for three cars at the rear, but plenty of free on street parking just at the back of the building.
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"Book through booking.com not direct"
"Lower floor rooms have more space and dont stay in the loft rooms!"
"Rooms at the front have some traffic noise."
"Tell them if you have an special needs/requirements on booking. Top floor is long way up for poor mobility."
"every room we have been in has been good"
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123456
PRICE RANGE
US$ 72 - US$ 112 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEnglish RivieraTorquay
NUMBER OF ROOMS
9
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