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Elfordleigh Hotel

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Elfordleigh Hotel
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405 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Reviewed 4 May 2016

Arrived Friday early evening, sent the wrong way round the rather tired looking hotel as the miserable receptionist had only been in post for a week, genuine mistake to make, but a smile would have been nice. Finally found our room, when we opened the door the bathroom light and extractor were on and the smell coming from the bathroom...

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Helpful?
Thank Alison H
mikel462, General Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, I am sorry to read that some of your expectations were not met during your recent stay with us. With regards to a major overhaul it is quite obvious that this is happening as you mentioned earlier in your comments. Our team were working under considerable pressure that day as the lounge area should of been ready in...

Plymouth, United Kingdom
Reviewed 4 May 2016 via mobile

We went to the Elfordleigh today as one of many surprises today for my son's 18th. The 3 of us had the afternoon tea for 2. It was £19.95 with a pot of tea as well. This was probably the best I have ever had. Service was brilliant, just wish I could of remembered the young lady's name because she...

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Helpful?
Thank Greg R
Reviewed 2 May 2016 via mobile

We stayed here for our second wedding anniversary. We booked a package that included one night stay, three course meal, breakfast, 55mins full body massage each and full use of the gym and spa at a very reasonable price. We mainly booked her as the accept you to bring your dogs. Which they will mind whilst your eat, but we...

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Helpful?
Thank Tashaweedon
mikel462, General Manager at Elfordleigh Hotel, responded to this review

Dear Tasha. I am pleased to read that your stay with us met all your expectations. We have invested a lot of time and money to bring our standards up over the winter period. I will ensure I pass on all your comments to my team with special praise to Hannah for her treatments. We do hope that you find...

Exeter, United Kingdom
Reviewed 1 May 2016

on arrival was given an abundance of salmon sandwiches which wasn't to everyone's taste when I asked the hotel's director who was serving us if there was any other sandwich option was told that's what we do here. He begrudgingly went and had some ham sandwiches made which were served about half an hour later. This director got all our...

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Helpful?
Thank sueburke73
mikel462, General Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your review.( I have replied the same as to your colleague.) We always take on board customer comments and learn from them. But on this occasion we feel your comments are not justifiable. On reflection we feel that your group booked the wrong kind of break, our spa breaks are meant to be calming and...

Reviewed 25 April 2016 via mobile

If your going to this hotel for a hen party don't bother.hotel staff very unhelpfully. Had a pedicure and could have done better myself.any area was told to keep noise done and we were only talking. Food took ages to come.asked to arrange for taxi to go into Plymouth for 7 people. I taxi arrived .could only take 3.disaster. ladies...

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Helpful?
Thank Pauline R
mikel462, General Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your review.( I have replied the same as to your colleague.) We always take on board customer comments and learn from them. But on this occasion we feel your comments are not justifiable. On reflection we feel that your group booked the wrong kind of break, our spa breaks are meant to be calming and...

, England, United Kingdom
Reviewed 24 April 2016 via mobile

Stayed here for a relax before going to Dartmoor Zoo. Pool facilities were good with sauna and steam room being re-opened in the morning of out stay. We got put in a recently refurbished room which was a nice touch.staff very friendly. Food was to a acceptable hotel standard. With a nice breakfast. Would stay again. Nice american couple went...

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Helpful?
Thank James S
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your kind comments, I shall pass these on to all the team. The Elfordleigh is an excellent base for staying if you are touring Devon and Cornwall as we are close to many attractions like Dartmoor Zoo. We do hope that if you are in the area later in the year that you choose to...

Lichfield, England, United Kingdom
Reviewed 13 April 2016

Although generally clean and tidy, this is clearly a "Tired" Hotel. A fact that has been recognised by the owners as there is a refurbishment programme in place. However, it appeared that most (if not all) of the workmen were staying at the hotel, as in the evening there was a constant stream of workmen, in their dirty clothes, coming...

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Helpful?
Thank Michael P
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your review although I must comment that I find your comment about our other guests at Breakfast quite rude. I can assure you that our builders do not use our breakfast room to take breakfast. Our workmen do not go into the kitchen to get food but do use the staff areas to move around...

Exeter, United Kingdom
Reviewed 11 April 2016 via mobile

We stayed at the hotel for a hen party. We booked the unwind and relax package. When we arrived they knew we were part of the hen party (people had booked seperately). Staff around the hotel also knew we were a hen party and were very welcoming. Our rooms had been newly refurbished, they were clean and spacious. They had...

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Helpful?
Thank Helen L
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your many kind comments, the team have been working very hard to ensure our guests have not been affected by the many projects going on at the hotel. I am pleased to read that you found our refurbished rooms to your liking. We all hope you enjoy the wedding day as much as you enjoyed...

Nottingham
Reviewed 10 April 2016

Spent the week end at this hotel for a hen party. The hotel and grounds are absolutely beautiful, the staff here could not do enough for us, they were very organised, helpful and accommodating. The spa facilities were so clean, and the therapist Hannah was brilliant at her job, Could not fault a single thing apart from having to leave.

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Helpful?
Thank smiley14
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, Thank you for your kind comments, I will ensure the whole team are made aware of your review. We are spending a considerable amount of time and effort to refurbish all areas of the Hotel. Myself and the Team have been working very hard to ensure minimum impact on our customers during this process. I do hope you...

Ivybridge, United Kingdom
Reviewed 8 April 2016

Purcahsed two tranquility Spa's. Have constantly tried booking however they decided to fix the spaa during Easter Break meaning we could not book in for our paid for Spa day again! staff are unprofessional and did nit seem to care about customers with flipant comment like ' well at least we let you know the sauna is broken, we could've...

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Helpful?
Thank Triple_J76
mikel462, Manager at Elfordleigh Hotel, responded to this review

Dear Reviewer, I am sorry that you feel let down by the way the you were treated by my team. This was actually planned maintenance to refurbish the sauna and steam room so we would not take any bookings for these dates to ensure our customers would not be disappointed with there visit. I am pleased to say the sauna...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
For that somewhere truly extra special, why look anywhere else? You are warmly invited to relax, unwind and saviour the unique atmosphere that is, the Elfordleigh. Set within spectacular South Devon countryside, yet only minutes away from the main A38, Devon Expressway and the heart of Plymouth, the Elfordleigh offers the perfect location whether your visit be business or pleasure. At Elfordleigh we pride ourselves on offering the finest food and wines. At the very heart of the hotel is the spacious and comfortable Brasserie serving light meals and tempting snacks throughout the day. Enjoy the splendid views from the Brasserie Terrace. Just a step or two away is the classically styled Churchill's Restaurant. With its adjoining airy conservatory, this elegant restaurant provides the perfect setting for fine dining, with menus to suit even the most discerning palettes. All residents have free use of the leisure centre, which includes a fully equipped gym, indoor swimming pool, sauna, steam room and jacuzzi. ... more   less 

Additional Information about Elfordleigh Hotel

Address: Elfordleigh Colebrook, Plymouth PL7 5EB, England
Region: United Kingdom > England > Devon > Plymouth
Price Range: ₹ 5,578 - ₹ 10,014 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elfordleigh Hotel 3*
Number of rooms: 34
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Also Known As:
Elfordleigh Hotel Plymouth, Devon
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Questions & Answers

Here's what travellers have asked, with answers from Elfordleigh Hotel staff and other travellers.
3 questions
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Belfast, United Kingdom
2 months ago

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Questions? Get answers from Elfordleigh Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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