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SITU - Serviced Apartments West Street Mews

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SITU - Serviced Apartments West Street Mews
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36 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Reading, United Kingdom
Reviewed 1 December 2015

from start to finish I could fault this accommodation. We arrive late evening to find a warm, easily accessible apartment. The instructions that Room B gave us were clear which made our late arrival easy. I am very picky when it comes to cleanliness......and this apartment couldn't be faulted! Close walk to the town centre across the road from major...

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Helpful?
Thank BicHotel
London, United Kingdom
Reviewed 11 September 2015

Great facilities, good location (especially for road transport), lovely and quiet even though near the road. Our shower wasn't working, called them in the morning on a Saturday and it was fixed that afternoon - great response and much appreciated

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Helpful?
Thank WarrenMcIntosh
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear WarrenMcIntosh, Thank you very much for taking the time to review your stay with us at West Street Mews in Exeter. I am delighted to hear that you enjoyed your stay and although sorry to hear that you had a problem with your shower, that it was addressed quickly. We know things will not always go to plan all...

Exeter, United Kingdom
Reviewed 16 June 2015

Close to town, this is a spacious and modern apartment that is well kept and furnished. Was also pleasantly surprised at the out of hours service when we called for assistance regarding the heaters. The person on the other line was extremely friendly and quick to assist.

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Helpful?
Thank NicLau9669
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear NicLau9669, Thank you very much for taking the time to review your stay with us at West Street Mews, and I am very pleased to see that your overall stay was positive. I'm sorry you needed to call us to operate your heating, although am very pleased to hear that our out-of-hours support staff helped you to resolve the...

Melbourne, Australia
Reviewed 10 June 2015

When one pays for good accommodation, you expect more than one toilet roll per bathroom. No tissues provided. I wanted to hand wash a garment, no plug for the sink. Certainly wasn't going to wash my expensive top in a kitchen bowl! No cupboards, shelves in the bathroom for amenities, only a basic free standing set of minute shelves. Parking...

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Thank mezb2015
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear Mezb2015, Thank you for taking the time to review your stay, and I'm very sorry to hear that you did not feel everything was up to the standard you would expect. If I may address each of the issues individually: * There should have been one toilet toll on the holder, and a further toilet toll in a draw...

London, United Kingdom
Reviewed 11 April 2015

I stayed here (apartment #9) with a colleague and was very impressed by the facilities! The apartment was two stories with a lovely spacious living/dining area downstairs and a fully functional kitchen. The rooms upstairs each had a tv, double bed and plenty of room with a shared bathroom. There is wifi and Sky tv (not that we had time...

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Helpful?
Thank Rhian W
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear Rhian W, Thank you very much for reviewing your stay with us at West Street Mews and I am so pleased to read all your kind comments! As you mentioned, the apartment you stayed in is set across two floors, with lounge and kitchen on the ground floor and bedrooms and bathroom on the 1st floor. The vast majority...

Perth, Australia
Reviewed 10 March 2015

We stayed in apartment 6, which is up two flights of stairs and no lift. There is no free parking onsite, you can however park outside to drop off luggage. It iis a little walk to the multi storey parking which may cause some difficulty especially if it is raining! The apartment was clean and comfortable although the main sitting...

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Thank Debbie M
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear Debbie M, Many thanks for your review. It is extremely insightful and provides some great points for other guests to consider. There is parking outside the apartment free of charge between the hours of 6pm - 8am, but you are correct, the public car park is a short walk away. Our team at the offices are always available via...

Herkenbosch, Nederland
Reviewed 7 March 2015

On our first 5 week trip(november/december 2014) we stayed at apartment #1, this is a good 2 bedroom apartment. very quiet because it is at the end of the courtyard, in the apartment there is a average size bathroom with a shower and a nice livingroom. on our second 2 week trip(januari 2015) we stayed at apartment #4, this apartment...

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1Thank Norman S
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear normansimons, Thank you for your lovely review. It is great to hear you have now stayed with us twice at these apartments. It is great you got to experience two different apartments. Apartment 1 is a two bedroom town house split across 3 levels, while Apartment 4 is on the first floor of the building but across one level....

Weymouth, United Kingdom
Reviewed 26 February 2015

Recently stayed in one of the 2 bedroom apartment in this block, absolutely lovely place to stay central to the quayside and the city centre. First class service and customer service, we had a slight problem which they resolved almost immediately. The bedrooms are spacious and comfortable, although the pillows were a little hard for me. Kitchen and living area...

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Helpful?
Thank Lucy V
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear Lucy V, Many thanks for taking the time to review the West Street Mews Apartments. It is great to hear positive feedback on not only the apartments but our services and response time. Although we apologise you experience a slight problem, it is great to hear it was dealt with immediately and had no impact on the rest of...

SCOTLAND
Reviewed 23 February 2015

I stayed at no. 3, West Street Mews with my husband and 3 children whilst visiting my daughter at uni. The booking process was easy, great communication from Dawn and very easy to follow instructions on arrival. The apartment (on 3 floors) was clean, warm and comfortable. (It would have been a nice touch to have had a dishwasher), they...

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Helpful?
Thank LOCHINDAAL
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear LOCHINDAAL, Thank you for your review, and our apologies for the delayed reply. It is great to hear you and your family enjoyed your stay. It is lovely to hear a member of the team were helpful and assisted with allocating a suitable apartment including an additional bed for a fifth guest. We fully understand the parking problems. Unfortunately...

Reviewed 4 January 2015

Stayed at West Street Mews in a two bedroom apartment over Christmas, our second stay at Christmas time in four years. Once again the apartment was clean modern and well equiped. A problem with the shower on our first morning was quickly sorted. This was my second time booking with Room B and I find them extremely helpful and very...

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2Thank Isabella L
Room-B S, Manager at SITU - Serviced Apartments West Street Mews, responded to this review

Dear Isabella L, Thank you for choosing to stay with Room-B Serviced Apartments for the second time visiting Exeter over Christmas. It is wonderful to hear our standards are as good if not better to your stay a few years ago. We are pleased to hear the shower issue was only minor and easily resolved. It is great you were...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
West Street Mews serviced apartments in central Exeter are a fantastic selection of one and two bedroom self-contained accommodations situated just five minutes walk to the historic Exeter Cathedral, and two minutes walk to the beautiful quayside. Built around a central courtyard and against the ancient Roman city wall, West Street Mews provides guests a peaceful haven from the hustle and bustle of the city centre, yet all the conveniences and amenities that Exeter has to offer within a short stroll. SITU are proud to be able to offer these apartments as the only self-contained serviced apartment building in Exeter - an ideal choice for companies booking on behalf of staff, or individual business travellers looking for a home away from home, while visiting Devon. Each apartment is tastefully furnished, including a fully fitted and equipped kitchen with everything guests could require to prepare a meal, comfortable lounges with flat screen SKY TV, and wired internet connection (WiFi also available throughout the apartments). The bedrooms also offer flat screen TV's and a choice of double, king and twin beds, to suit individual guests needs. Supporting this unique accommodation is the service that SITU provides. The housekeeping team attend the property on a weekly basis (for guests staying over 7 nights), providing a light clean, along with changing bed linen and towels. A property manager is also on hand 24 hours per day to attend to any queries guests may have during their stay. Truly a hidden gem, West Street Mews is a fantastic alternative to anyone looking for an alternative to the traditional hotel in Exeter. ... more   less 

Additional Information about SITU - Serviced Apartments West Street Mews

Address: West Street Mews, Exeter EX1 1BB, England
Region: United Kingdom > England > Devon > Exeter
Price Range: ₹ 5,792 - ₹ 10,913 (Based on Average Rates for a Standard Room)
Number of rooms: 11
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SITU - Serviced Apartments West Street Mews Exeter, Devon
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Questions & Answers

Questions? Get answers from SITU - Serviced Apartments West Street Mews staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartments 1-3 are town houses on 3 levels so avoid if stairs or bedrooms on split levels are a problem for your group.”
 of 5 bubbles Merman101, 30 Dec 2014 | Read review
“It traveling with a buggy, the townhouses are best as they're on the ground floor, so you can avoid the steps.”
 of 5 bubbles EmmaH778, 5 May 2013 | Read review
“There is no reception desk there, but a number provided for a meet and greet service on check in, this number can be used at any time.”
 of 5 bubbles StephS817, 14 Mar 2013 | Read review
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