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Mercure Exeter Southgate Hotel

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#8 of 31 Hotels in Exeter
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Exeter Southgate Hotel
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1,902 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Exeter Southgate Hotel
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Showing 1,840: English reviews
Reviewed 27 July 2015 via mobile

Stay 1 night with wife rooms are very nice staff very friendly there a car park onsite 5 minute walk to the centre of town would stay at this hotel again it is much nicer the the jury's inn and more central to the town centre also swimming pool and fitness centre onsite as well

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Helpful?
Thank Jamiecl
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Jamiecl, Thank you for taking the time to share your comments following your recent stay with us. I am delighted that you had such a positive experience and I do hope that you will give us the opportunity to welcome you back to the Mercure Exeter in the not too distant future. Best wishes, Amy Gleadow Operations Manager

bristol
Reviewed 26 July 2015 via mobile

Very nice hotel. Bar has a night atmosphere. The rooms are large and we'll decorated. No baths . nice big carpark although expensive. Good central location. Reccomend for business or pleasure. Reccomend for A nice short break with family. Lovely area

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Helpful?
Thank bristol2010
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear bristol2010, We very much appreciate your comments regarding your stay at the Mercure Exeter Southgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

London, United Kingdom
Reviewed 25 July 2015

We stayed in this hotel for two nights as part of a short break in the South West and found it to be fantastic value. The room was lovely and large, stylish, with a comfy bed and good shower. We really enjoyed using the pool which was perfect after a busy day exploring the area. Did not have breakfast at...

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Helpful?
Thank Richard W
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Richard W, We very much appreciate your comments regarding your stay at the Mercure Exeter Southgate Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 25 July 2015 via mobile

I was staying here on business for a week and I have to say it was a very pleasant experience. Most nights, I was in the bar after a long days work and I give credit to the great chap on the bar (I think his name was Anthony) for giving me the perfect pint and always making me feel...

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Helpful?
Thank IanTwain
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear IanTwain, Thank you for taking the time to review your recent stay with us at the Mercure Exeter. I am delighted that you were so well looked after by Antony in the Bar and I will be sure to pass on your comments to him personally. I am disappointed that your experience was let down by the staff member...

Burnham-On-Sea, United Kingdom
Reviewed 20 July 2015

This was our third visit to this hotel having previously been well pleased with the standard and level of comfort and the convenient position. The hotel was particularly busy as it was graduation week in Exeter. We had booked a privilege room as it was an anniversary. The hotel room is comfortable and well equipped. The hotel's general areas are...

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Helpful?
Thank leshut
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear leshut, Thank you for taking the time to leave your feedback following your recent stay. I am glad that you were overall happy with your experience but disappointed to hear that there were a few niggles under the surface. With regard to the Privilege rooms I would like to confirm that this includes an upgrade to a larger room,...

Gloucester, United Kingdom
Reviewed 20 July 2015

We really enjoyed our two night stay. The staff were excellent especially in the restaurant and bar. We enjoyed breakfast and dinner both days. The public areas were beautiful and our room was modern,quiet and comfortable. Housekeeping was invisible and very good. The huge shower was brilliant. We had a cathedral view room,but couldn't see anything. Perhaps in the Autumn...

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Helpful?
Thank Jill W
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Jill W, I am delighted that you had such a positive experience during your recent stay with us. I will ensure that your comments are passed on to the staff who will be thrilled to receive such lovely feedback. I do hope that you will stay with us again in the future. Kind regards, Amy Gleadow Operations Manager

Reviewed 20 July 2015

My wife & I have stayed here many twice before, and love the location (5 mins walk from the historic quayside) and the fact that the hotel is one of a very few locally that has its own pool & spa. We generally liked the room - the bed was very comfortable, and the re-styled bathroom was truly excellent, with...

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Helpful?
1Thank Nicholas K
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Nicholas K, Thank you for taking the time to review your recent stay at the Mercure Exeter. I am delighted that you had such a positive experience and enjoyed your dining experience and found the room and bathroom to be comfortable and well equipped. I will ensure that your comments are passed on to the staff, in particular Kelly,...

Penzance, United Kingdom
Reviewed 19 July 2015

although we did not get the upgrade we requested, our prestige room was very roomy and comfortable with several perks. The staff were very helpful and charming, and breakfast was really good. We stayed 2 nights and wished we could have had more. The swimming pool jacuzzi and sauna were a welcome added bonus. We will definitely return.

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Helpful?
Thank Linda H
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Linda H, I am delighted that you had such a positive experience during your recent stay with us. I will ensure that your comments are passed on to the staff who will be thrilled to receive such lovely feedback. I do hope that you will stay with us again in the future. Kind regards, Amy Gleadow Operations Manager

London, United Kingdom
Reviewed 19 July 2015 via mobile

A fabulous hotel with great facilities. After driving down from London and then taking lunch in Babbacombe we checked in at the Exeter Southgate Hotel and we were both so pleasantly surprised at the excellent quality of our room. We immediately used the heated indoor poor,jacuzzi and sauna which was so welcoming. Have to say a special mention to Martina...

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Helpful?
1Thank Gazza87
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Gazza87, We very much appreciate your comments regarding your stay at the Mercure Exeter Southgate Hotel. It is always a pleasure to receive positive feedback and I am thrilled that Martina made such a good impression on you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...

Tavistock, United Kingdom
Reviewed 16 July 2015

We stayed during Graduation Week when the prices were really high. However, we had a lovely stay and the hotel is very nice. We had dinner in the restaurant which was very good. Our room was well appointed with a great bathroom. However, I would advise people to make sure they double check any dockets they sign for drinks and...

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Helpful?
Thank sunnytraveller2015
Fiona D, General Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear sunnytraveller2015, Thank you for taking the time to share your feedback from your recent stay at the Mercure Exeter. With regard to the additional charge that was applied to your account please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
4 star city centre hotel which is a great base for exploring the devon coast & dartmoor. ... more   less 

Additional Information about Mercure Exeter Southgate Hotel

Address: Southernhay East, Exeter EX1 1QF, England
Region: United Kingdom > England > Devon > Exeter
Price Range: ₹ 6,898 - ₹ 11,442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Exeter Southgate Hotel 4*
Number of rooms: 154
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Also Known As:
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Hotel Style:
#1 Luxury Hotel in Exeter
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Exeter Southgate Hotel staff and other travellers.
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Questions? Get answers from Mercure Exeter Southgate Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the rear”
 of 5 bubbles David_PaulaCH, 6 Mar 2017 | Read review
“Great rooms, lovely food and wonderful location”
 of 5 bubbles 758jacquic, 2 Mar 2017 | Read review
“Privilege rooms are the best”
 of 5 bubbles Bigbird1334, 2 Mar 2017 | Read review
“Ask for a room away from the busy intersection.”
 of 5 bubbles 1Suz1, 1 Mar 2017 | Read review
“Privilege room 341 is very small so ask not to be in this room. ”
 of 5 bubbles DerrickW277, 22 Feb 2017 | Read review
5 of 5