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    Mercure Exeter Southgate Hotel

    Southernhay East, Exeter EX1 1QF, England
    011 44 1392 690532
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    24/12/2017 25/12/2017
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    US$ 191
    US$ 144
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    Traveller (191)
    Room & Suite (106)
    Dining (29)
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    Overview
    • Excellent37%
    • Very good42%
    • Average14%
    • Poor5%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Special Offer: CHEAPEST RATES ONLINE!
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    ABode Exeter
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    The City Gate Hotel
    257 reviews
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (2,078)
    There are newer reviews for Mercure Exeter Southgate Hotel
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    541 - 545 of 2,002 reviews

    Reviewed 23 January 2016 via mobile

    We stopped here on our way to a cottage rental in Cornwall. The welcome was lovely and reception dealt with us very efficiently. The room was very nice, modern and clean. No complaints at all. It is close to the Cathedral and City Centre and...More

    Thank Baggiesguy
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 25 January 2016

    Dear Baggiesguy, Thank you for your review and feedback. I'm pleased you enjoyed your brief stay with us en-route to your cottage rental and will be pleased to share your comments with the team who I know will be encouraged by this. I hope we...More

    Reviewed 21 January 2016

    We stayed at Southgate for one night while visiting Exeter and it was lovely. It's really good location - only 10 minutes walk from the quay and from the city centre. Everything is clean and fresh. We had a good-size, quiet bedroom and great shower....More

    Thank mon_komar
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 25 January 2016

    Dear mon_komar, Thank you for your review and positive feedback. I'm delighted you had a lovely stay with us and hope you will return again soon to enjoy further everything we have to offer here at the hotel. Kind Regards, David Hayden General Manager

    Reviewed 20 January 2016

    My girlfriend and I stayed here only for one night. The staff were very friendly on arrival and the hotel is beautifully furnished and clean. Our room was modern and very spacious, even for just a basic double room. We went to the pool and...More

    Thank Adam B
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 25 January 2016

    Dear Adam B, Thank you for your review and feedback which is greatly appreciated. I'm delighted you had a perfect stay with us and would recommend the hotel which I will be pleased to share with the team who I know will be encouraged by...More

    Reviewed 19 January 2016 via mobile

    This hotel has it all, nice rooms, nice restaurant and bar, lovely staff, however it was ruined by the noise. I am hoping that I just stayed on a particularly busy weekend as the noise from outside and other floors was shocking and meant I...More

    Thank Trish G
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 25 January 2016

    Dear Trish G, Thank you for your review and positive feedback although I was disappointed that your experience was marred by noise at the hotel for which I would like to personally apologise. I can assure you that this is not a normal occurrence at...More

    Reviewed 16 January 2016 via mobile

    Lovely hotel, with the added bonus of parking, despite having to pay. The reception area is lovely, and all the staff friendly and helpful. This is the second stay in a short period of time, and will be my hotel of choice from now on....More

    1  Thank loper1
    Response from MercureExeterGM, General Manager at Mercure Exeter Southgate HotelResponded 18 January 2016

    Dear loper1, Thank you for your review and feedback. I'm delighted you had a brilliant stay with us and are going to move to us from now on. We look forward to welcoming you back to the Southgate in the near future. Kind Regards, David...More

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    The City Gate Hotel
    257 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 93 - US$ 201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Exeter
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 154
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, Priceline, TripOnline SA, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Mercure Exeter Southgate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Devon >
    • Exeter
    • Also Known As
    • Accor Southgate Exeter ,
    • Mercure Exeter Southgate Hotel Devon
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    Traveller (191)
    Room & Suite (106)
    Dining (29)
    Pool & Beach (2)
    Hotel & Grounds (167)
    Bathroom (33)
    Business Centre & Event Rooms (11)
    Nearby
    Nearby HotelsSee all 31 hotels in Exeter
    Hotel du Vin Exeter
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    beachbum5597
    1 December 2017|
    AnswerShow all 3 answers
    Response from Nicholas C | Property representative |
    Hello, Yes, we do allow dogs for a £15 per night cleaning charge. Dogs are allowed in rooms only and not in food and beverage service areas and must not be left unattended. Many thanks.
    0
    Votes
    Gerry B
    13 November 2017|
    Answer
    Response from Nicholas C | Property representative |
    Hello, Yes we provide both feather and synthetic pillows. However, we cannot guarantee either of these will be soft enough. If you have a specific injury, we would advise you to bring your prescribed pillows. Many... More
    1
    Vote
    William T
    21 October 2017|
    AnswerShow all 3 answers
    Response from Nicholas C | Property representative |
    Hello, William T., Yes, the hotel is Dog Friendly, but there is a cleaning fee of £15 added to your room bill for this. The policy also does not allow for the Dog to be left unattended and it is not allowed in the hotel... More
    0
    Votes
    Room Tips
    "Depends on what you want but no doubt your requested room will be allocated to you. If not ask and be..."
    Read review
    "Don't accept ground floor"
    Read review
    "Ask for room away from front entrance. Passers by talking loudly can be heard at night."
    Read review
    "try and get a room looking towards the cathedral and on second floor or above"
    Read review
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