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Mercure Exeter Southgate Hotel

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#8 of 31 Hotels in Exeter
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Exeter Southgate Hotel
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1,886 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Exeter Southgate Hotel
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Showing 1,824: English reviews
Portsmouth, United Kingdom
Reviewed 1 week ago

Really enjoyed my short stay at The Mercure Hotel in Exeter. Facilities were very nice indeed. Very comfortable room, easy parking and excellent breakfast. Check in and check out was a breeze. Would definitely book again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank robino_52
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear robino_52, Thank you for taking the time to review your recent stay with us which I read with pleasure. I do hope that we will have the opportunity to welcome you back to the hotel in the not too distant future. Best wishes, Amy Gleadow Operations Manager

Exeter, United Kingdom
Reviewed 1 week ago

The food was excellent, the restaurant was lovely but most importantly the staff were absolutely amazing. They went above and beyond to ensure that we had a nice evening from the moment we arrived. The receptionist, the bar staff and the waitressing were all so lovely. Will highly recommend as the place to dine in Exeter.

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Helpful?
Thank jcollier10
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear jcollier10, Thank you for your review and feedback which is gratefully received. I'm delighted you had a great experience at the hotel and were impressed buy the staff as our main focus is on trying to ensure our guests have a great experience when staying with us. I hope we can have the pleasure of welcoming you back again...

Leeds, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank 737maryanni
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Devon
Reviewed 2 weeks ago

Had New years here last year, pop in for coffee on many an occasion, always impressed with the staff and general welcome. The decor is modern, everything is spotless. Never fail to be amazed at the quality and value of the coffee.

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Thank MargaritaDevon
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear MargaritaDevon, Thank you for taking the time to review your New Year's stay with us which I read with pleasure. I am delighted that we often have the opportunity to look after you when you visit for a coffee and hope that this may continue! Best wishes, Amy Gleadow Operations Manager

Reviewed 3 weeks ago via mobile

What a great afternoon we had for my wife's birthday! The food was excellent and there was more than enough for both of us, with attentive but not overbearing service to ensure we were happy and wanted for nothing! I can't wait to go back!

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Helpful?
Thank Myles G
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Myles G, Many thanks for taking the time to review your recent afternoon tea and I am delighted to hear that it was so successful! We are very much looking forward to welcoming you and your wife back to the Southgate in the near future. Best wishes, Amy

Reviewed 3 weeks ago via mobile

Stayed here last weekend. Stayed in a privilege room on the 2nd floor. Large room, comfy bed, nice bathroom. Breakfast was very nice. Staff are friendly and attentive. Will definitely return when in the area.

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Helpful?
Thank Joe G
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Joe G, Thank you for your review and feedback which is gratefully received. I'm delighted you had a great experience at the hotel and were impressed buy the staff as our main focus is on trying to ensure our guests have a great experience when staying with us. I hope we can have the pleasure of welcoming you back...

Leeds, United Kingdom
Reviewed 3 weeks ago via mobile

Visited yesterday on a business trip. Service was great and room rate was really fair. Excellent breakfast and location is really central to the city centre and local restaurants. Room was upgraded as the hotel was busy and was delighted with the upgrade too.

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Helpful?
Thank Niki H
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear Niki H, Thank you for taking the time to review your recent stay with us which I read with pleasure. I do hope that we will have the opportunity to welcome you back to the hotel in the not too distant future. Best wishes, Amy Gleadow Operations Manager

Burnham-On-Sea, United Kingdom
Reviewed 3 weeks ago

We stayed for two nights and had a great stay. This hotel is excellently placed near the city centre so we could leave the car in the hotel car park (for an additional fee) and walk into the shops and restaurants in the city centre. The service at Breakfast was not as we would have liked it to be but...

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Thank KJSTDS
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear KJSTDS, Thank you for taking the time to share your recent experience of your stay which I read with pleasure. I am delighted that you were overall happy with your experience but it clear that there are some areas that require some re-training and re-focus so that we may better our serve our guests; thank you for bringing this...

london
Reviewed 3 weeks ago via mobile

This is a wonderful hotel in a great location just on the edge of the shopping/eating district. Extremely comfortable rooms with all the mod cons including nespresso maker. Very reasonable rates which include substantial breakfast. (Hence the five stars.) One tiny criticism is that in the business rooms, the table/desk is a bit puny if one needs to do some...

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Helpful?
Thank LondonBeagle
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear LondonBeagle, Thank you for taking the time to review your recent stay with us which I read with pleasure. I do hope that we will have the opportunity to welcome you back to the hotel in the not too distant future. Best wishes, Amy Gleadow Operations Manager

Plymouth, United Kingdom
Reviewed 3 weeks ago

2 night weekend excellent stay . Large car park, excellent welcome , excellent breakfast , excellent pool . Very clean thought out. 2 min walk to cathedral and shops. Our first weekend away with our 1 year old - cot bed made up in room after reception efficient request, high chair provided in restaurant, made to feel very welcome with...

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Helpful?
Thank A2BTraveller34
Amy G, Manager at Mercure Exeter Southgate Hotel, responded to this review

Dear A2BTraveller34, Thank you for taking the time to review your recent stay with us which I read with pleasure. I do hope that we will have the opportunity to welcome you back to the hotel in the not too distant future. Best wishes, Amy Gleadow Operations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
4 star city centre hotel which is a great base for exploring the devon coast & dartmoor. ... more   less 

Additional Information about Mercure Exeter Southgate Hotel

Address: Southernhay East, Exeter EX1 1QF, England
Region: United Kingdom > England > Devon > Exeter
Price Range: ₹ 7,096 - ₹ 11,353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Exeter Southgate Hotel 4*
Number of rooms: 154
Reservation Options:
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Also Known As:
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Hotel Style:
#1 Luxury Hotel in Exeter
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Exeter Southgate Hotel staff and other travellers.
17 questions
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Questions? Get answers from Mercure Exeter Southgate Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Privilege room 341 is very small so ask not to be in this room. ”
 of 5 bubbles DerrickW277, 22 Feb 2017 | Read review
“ask for a room NOT on the ground floor.”
 of 5 bubbles severine137, 14 Feb 2017 | Read review
“The rooms are is all quiet,”
 of 5 bubbles MargaritaDevon, 8 Feb 2017 | Read review
“Not near kitchen or over function room/s.”
 of 5 bubbles cliffna, 25 Jan 2017 | Read review
“if working trip let them know”
 of 5 bubbles 44owenc, 24 Jan 2017 | Read review
5 of 5